이비스 모스크바 센터 바크루쉬나 3성

고객 평점 (ALL 평가) 4.6/5 1,798 리뷰

이비스 모스크바 센터 바크루쉬나 - Image 1
이비스 모스크바 센터 바크루쉬나 - Image 2
이비스 모스크바 센터 바크루쉬나 - Image 3
이비스 모스크바 센터 바크루쉬나 - Image 4

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  • 무료 인터넷 연결

  • 붉은 광장에서 지하철로 두 정거장 거리

  • 연중무휴 음식 및 음료

  • 파벨레츠키 철도 역에서 가까움

  • 도모데도보 국제공항에 가기 용이함

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호텔 위치

이비스 모스크바 센터 바크루쉬나

Bakhrushina street ownership 11
115054 모스크바
러시아

GPS:55.735844, 37.635579

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호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

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  • 휠체어 이용 가능
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  • Wi-Fi
  • 에어컨
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  • 100% 금연 호텔

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100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,798 리뷰

TripAdvisor 평가  4.5/5  988 리뷰

Stayed here before and will likely come back again

트립어드바이저 평점 4.0/5

George B TripAdvisor 인증 리뷰

The hotel is conveniently located near a major metro station Paveletskaya and just a block away from a tram stop on the line running to the city centre. We had a standard room which felt smallish, but the shower+toilet was spacious and well-lit, so there was no claustrophobic impression at all. The bed was comfortable and large enough, with great new bedlinen, the tiny fridge accommodated the snacks and cream that we bought at a nearby supermarket, and our neighbours seemed decent people incapable of making noise. The only annoyance was the absence of a tea kettle in the room which meant trips to the communal heater rather a long way away but thankfully on the same floor. We also hated the tiny bedside tables although I guess they come with tiny rooms. Our room was clean and free of odours. Breakfast coffee is to be commended, and we were especially grateful to the hotel staff for extending our stay a couple of hours without pay.

Dear Guest, Thank you for your time and appreciation of our hotel. We are glad that in general you have a positive impression of your stay. Also, we kindly inform you that "Premium" rooms are available in our hotel, in which, in addition to a free tea and coffee making set, an extended set of bath and cosmetic accessories and a bathrobe are provided at your service. We will be looking forward to seeing you again! Sincerely yours, Sofya Romanyuk, Guest Service & Project Manager

Everything nice

트립어드바이저 평점 5.0/5

mrO155VT 비즈니스 - TripAdvisor 인증 리뷰

As always very good location for my duty trips to Moscow! Clean and comfortable room and bed! During my vacation everything was upon to standards. Staff are professionals, food is tasty^ breakfast okay

Dear mrO155VT, We would like to take this opportunity to thank you for staying with us. It was our greatest pleasure to serve you during your stay. We appreciate you taking time to share your feedback which we take seriously. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We really hope you will give us an opportunity to welcome you again and demonstrate you our true guest oriented service. Sincerely yours, Alan Galiakberov, Guest Service & Project Manager

Terribly unwelcome. Terribly unfriendly.

트립어드바이저 평점 1.0/5

andyA8076QL 비즈니스 - TripAdvisor 인증 리뷰

Business trip. Denied check-in, since the duty manager seemed to make up her own migration laws. Finally accepted to check-in after a full hour of hassle. Really bad. And the next day power outage for hours on end. The evacuation stairs are without emergency light, which is very unsafe & supposedly a breach of the law.

Dear andyA8076QL, First of all let me thank you for your feedback. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We are sorry you had such uncomfortable issues during your last visit but I shall note that my colleague's actions were justified within the framework of Russian legislation. We follow all the rules of the migration policy with special seriousness, and sometimes we need more time to consider individual cases. Indeed, in connection with the accident at the city power plant, the hotel's electricity and water supply were cut off. However, we can assure you that the entire hotel team was maximally involved in eliminating the consequences, as well as in building communication with guests, providing all the necessary assistance to them in navigation and all emerging issues, making every effort to restore the hotel's activities as quickly as possible, with full understanding and attention to the difficult situation of each guest. The hotel team is sincerely worried about the incident, and very much hopes for your understanding in connection with the extreme situation as well as for your return. With sincere concern for you, Alan Galiakberov, Guest Service & Project Manager

Permanent high quality

트립어드바이저 평점 4.0/5

f0minagen 비즈니스 - TripAdvisor 인증 리뷰

As USUAL very good location for my duty trips to Moscow! Clean and comfortable room and bed! Unable to understand of online-check-in and online check-out??? no separate line/officer?! You have to sign same papers as w/o this "fast" procedures?! You have to wait for printing out the bill...(((

Dear F0minagen, Thank you for your review and comments regarding slow check-in procedures. Unfortunately in Russia we have very strict migration law and we are obliged to copy and scan your passport including every page in order to send it to migration officer. Therefore the c/I process could take longer than in other countries. Please accept our apologies. As for the c/o - here you can only drop your key in a special box and then you receive your docs by e-mail. We shall be happy to welcome you another time and shall our best to make all the procedures as fast as possible. Kind regards, Alexandra Stryukova General Manager

The worst experience

트립어드바이저 평점 1.0/5

ekaterinad2022 Solo travel - TripAdvisor 인증 리뷰

Reception was empty, when i entered the hotel. Had to look for someone. My booking was confirmed and payed but hotel staff could not find it for 3 hours. Advised me to go for a walk, and come back at 8 pm. The worst reception staff. Room was with the window but window faced the old wall 1miter way, bed sheets had someones black hair on it. Don't be surprised, if on the breakfast you will see hotel staff trying to squeeze you, to get coffee first from the machine. I guess they (hotel staff) have a tradition to have breakfast all together with the guests. Looks like they usually getting the biggest table and dine together. But some are getting late for the breakfast fest, so in rush to catch up with colleagues they will never mind to push you aside, from the coffee mashine. What a lay back hotel managment. Looks like it's a dream job for employees but if you pay money for the room --- surprise waiting for you! The only good about this hotel is location, no doubts.

Dear Ekaterinad2022, Thank you for your review. The photo you've posted with it - does not belong to our hotel. Please, be so kind to write me a direct e-mail at H8223-GM@accor.com in order to investigate the situation if you still insist it was our property. Thank you, Alexandra Stryukova General Manager

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그 외 웹 사용자 평가 등급

  • 523 리뷰 9.5/10 위치
  • 687 리뷰 7.4/10 객실
  • 598 리뷰 9.5/10 서비스
  • 15 리뷰 7.1/10 인터넷 가격
  • 353 리뷰 8.7/10 조식
  • 309 리뷰 9.1/10 청결도
  • 25 리뷰 8.7/10 웰니스 센터

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