Mercure Pontianak City Center 4성

고객 평점 (ALL 평가) 4.8/5 928 리뷰

Mercure Pontianak City Center - Image 1
Mercure Pontianak City Center - Image 2
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Mercure Pontianak City Center - Image 4

호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • IMac Corner and Free Wi-Fi

  • Covered parking

  • Great Facilities : LCD Information, Swimming pool & Fitness Centre

  • 1 hotel restaurant and lobby lounge

숙박

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호텔 위치

Mercure Pontianak City Center

Jalan Jenderal Ahmad Yani, 91, West Kalimantan
78124 PONTIANAK
Indonesia

GPS:-0.055007, 109.348544

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  928 리뷰

TripAdvisor 평가  4.5/5  1,572 리뷰

Cozy room but pretty disappointed

트립어드바이저 평점 3.0/5

LizzSl TripAdvisor 인증 리뷰

Cozy room & bathroom; however, now on my 2nd night, stink pee smell inside bathroom. Very disappointed cause staff only pour room refresher into sewage pipe. I think twice now to reenrolled as Accor Plus member

Dear Madam Elizabeth, Thank you for taking the time to tell us about your experience at the Mercure Pontianak City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricky Coen Arifin General Manager

Great stay in the heart of Pontianak.

트립어드바이저 평점 5.0/5

Lina S TripAdvisor 인증 리뷰

Very warm welcome when we first arrive. The staff are very helpful. The room is cozy and comfortable with king bed which can occupy 2 adult and my 7 years old kid. The room is clean. Breakfast every morning is also good. They change some of the menus everyday.

Dear , Mrs. LIna We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Not a bad choice....

트립어드바이저 평점 3.0/5

nggt TripAdvisor 인증 리뷰

Modern hotel with all the facilities. However, our room water tap head at the sink is faulty. Only hot water, no cold water. Breakfast was good with variety of choice but egg station always seem to open late than the restaurant. Location is at the road side which is near to Ayani mall.

Kepada Bapak/ Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/ Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rizky Dwi P Front Office Manager

good meal good view

트립어드바이저 평점 5.0/5

strangervisit Couples - TripAdvisor 인증 리뷰

a hotel with a good view and warmth service, all must be well prepared .. such a pleasure to stay here, thankyou for all the amazing and unforgetable services ( front liner and all waiter & waitress )

Kepada Bapak/ Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/ Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rizky Dwi P Front Office Manager

점점 나아지고 있음

고객 평점 3.5/5

손. 비즈니스 - 전체(All) 통지 확인

깔끔함

Dear Valued Guest, Thank you for staying at Mercure Pontianak City Center and for the time you took to share your review about our Hotel. We are pleased to receive your review. We greatly appreciate for your feedback and it is help us to maintain standard service to all our Customer. Once again thank you very much for your review , and we look forward to welcoming you again in the near future. Best regards, Adi Budiarto Duty Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 131 리뷰 8.7/10 위치
  • 604 리뷰 8.6/10 객실
  • 1,052 리뷰 9.1/10 서비스
  • 18 리뷰 7.9/10 인터넷 가격
  • 578 리뷰 9.1/10 레스토랑
  • 356 리뷰 8.9/10 청결도
  • 269 리뷰 9/10 조식
  • 258 리뷰 9/10 편의 시설

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