Novotel Kayseri 4성

고객 평점 (ALL 평가) 4.3/5 500 리뷰

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호텔설명

호텔 추가 정보

  • Beautiful views of Mount Erciyes and easy access to the Erciyes Ski Center

  • Modern conference facilities

  • Web corner and free Wi-Fi in the entire hotel

  • International and Local, Food & Beverage offers on Nov'ist Restaurant

  • Easy access to the city center and airport

숙박

Take advantage of our Flight + Hotel offers

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호텔 위치

Novotel Kayseri

Alsancak Mah Kocasinan, Bulvari No 161-1 Kocasinan
38110 KAYSERI
Turkey

GPS:38.735816, 35.498283

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

NEFAİS RESTAURANT

Restaurant serving international cuisine as well as Turkish specialities.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  500 리뷰

TripAdvisor 평가  4.5/5  413 리뷰

2023으뜸 시설

dirty bed sheets

트립어드바이저 평점 2.0/5

xxxxVoyager1980xxxx TripAdvisor 인증 리뷰

When I wake up next day morning I saw a blood stain ( small one ) on the sheets. I checked my self first if I cut my self but no it was a dry one, probably was not washed properly. I told this to reception but I dont think he cared much. this is an old hotel but at least i thought it was clean. After this experince never again.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Kayseri. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you shortly. Sincerely Yours, Hotel Management

Stay at Novotel Kayseri

트립어드바이저 평점 5.0/5

obnsrbg 가족 - TripAdvisor 인증 리뷰

I had a really good time.The staff is very kind, helpful and welcoming. Absolutely perfect. From check-in to check-out, all departmental services were excellent. This hotel is one of the best in Kayseri. I would definitely recommend.

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel Management

One of classic Novotel stay

트립어드바이저 평점 4.0/5

driveronroad01 가족 - TripAdvisor 인증 리뷰

Cleanliness of the room. The carpets are dirty, dusty and some foods on it from the previous guests. We saw some foods under the sofa when the house keeper open it for my son. That is not something usual for Novotel. I hope it is for just once. Additional to this, The room temperature was too high even we kept the AC off. Because the season, the cold mode of AC was not functional. It was about 27 celsius degree, I measured it with my watch. We had to open the windows while it was raining outside. We got sick after all.

Dear driveronroad01 We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel Management

The stuff who have full of love :)

트립어드바이저 평점 5.0/5

burakselcuksural 비즈니스 - TripAdvisor 인증 리뷰

Brilliant staff i’ve ever seen. Special thanks to from reception Aybuke, Yucel, Gonca and Mert. In kitchen Dilek, Eda and Aysegul. They were warm welcome to me and colleagues. Precious, kind-hearted and solving every requests. I would like to see them again. :)

Dear Burakselcuksural We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel Management

Strategic position, good restaurant and very good staff

트립어드바이저 평점 5.0/5

pat_twill TripAdvisor 인증 리뷰

The hotel is located in a good position, in front of the Main Street that crosses Kayseri city. The room is fine and all the services are ok. The restaurant is very good, it is possible to find a good intentional dishes selection on the menu. Above all, I would like to congratulate with the hotel for the professionalism of the restaurant Staff, especially about Miss Aysegul and Miss Dilek, very kind, nice and professional. With them we were like at our home.

Dear pat_twill We thank you for choosing Novotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Kayseri in the near future. Sincerely Yours, Hotel Management

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 141 리뷰 9.5/10 위치
  • 274 리뷰 7.5/10 객실
  • 423 리뷰 9.2/10 서비스
  • 23 리뷰 9.6/10 인터넷 가격
  • 238 리뷰 8.5/10 청결도
  • 158 리뷰 8.8/10 조식
  • 120 리뷰 9.7/10 레스토랑
  • 5 리뷰 5/10 웰니스 센터

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주변에 있는 다른 시설

ibis Kayseri 3성

고객 평점 (ALL 평가) 4.3/5 (885 리뷰)

거리 84 m

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