ibis budget Lugano Paradiso 1성

고객 평점 (ALL 평가) 4.2/5 555 리뷰

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호텔설명

호텔 추가 정보

  • Free high-speed Internet (WiFi)

  • Ticino Ticket included!

  • Just a few steps from Lake Lugano!

숙박

호텔 위치

ibis budget Lugano Paradiso

Via Geretta 10
6900 PARADISO
Switzerland

GPS:45.991206, 8.945837

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 100% 금연 호텔

아침밥

비 계약 사진

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  555 리뷰

TripAdvisor 평가  3.5/5  599 리뷰

Mistreatment

트립어드바이저 평점 1.0/5

315benalia TripAdvisor 인증 리뷰

would like to inform you that I was subjected to a disrespectful attitude by the receptionist, which is completely unacceptable and disrespectful, and contains unacceptable racism. On Friday night 1 September at 23:35, I went to buy a bottle of water and they are people in reception. I asked them for permission to pass before them, so they smiled at me welcoming, but the receptionist refused to pass me and asked me in an unkind way to wait . There was another woman waiting, and after the customer finished his check in, the woman looked at me and allowed me to pass before her because it was only a bottle of water, but the receptionist shouted at me and refused to pass my order with bad way!!! . I left the water and he insisted that I wait even though the woman repeated her words and told him that she allowed me to pass because it was a bottle of water... I strongly object to this inappropriate attitude of your employee..

Fine visit however one issue address below...

트립어드바이저 평점 3.0/5

Larkin H Couples - TripAdvisor 인증 리뷰

Upon arrival we asked to store our backpacks and we were rejected do to “covid restrictions”. We had to backtrack to the train station, pay to store the bags, and then get started on our day about an hour behind schedule. This was at first annoying and a bit ridiculous since covid transfer by luggage seems unlikely at best. However what really bothered us was that on the morning of our departure we watched several early arrivers drop their bags for storage before their check in was available. Perhaps we interacted with a misinformed staff member, perhaps the restrictions changed in a matter of two days (I doubt it). But this left a sour taste in our mouth upon departure.

Dear Mr. Larkin, Thank you for choosing our ibis budget Lugano Paradiso and for sharing your impressions with us. We are really sorry about the misunderstanding, since COVID-19 we had to change and adapt multiple times. We hope that we will have the pleasure to welcome you again in the future and better serve you. Best regards Ambra - Front Office Team

Wonderful stay !

트립어드바이저 평점 5.0/5

ANTONIO F Couples - TripAdvisor 인증 리뷰

We arrived early after our flight ; and we decided to leave our luggage at reception, while we went to discover the city. We were given the FREE Ticino Ticket , which offers free travel throughout the region and discounts on local attractions and cable cars. The staff were knowledgeable and multilingual . The room was a bit small with cabin shower, however was clean and practical; double bed with bunk bed , which is suitable for a family. We loved the continental breakfast, also a good coffee. We will stay again.

Dear Antonio F, In the name of all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso Warm Regards from Switzerland,

Overnight stay

트립어드바이저 평점 4.0/5

dcotterill63 Couples - TripAdvisor 인증 리뷰

Room was clean spacious and adequate for our needs , the service was good and the room came with a ticket for free bus travel / reduced costs on other things in Lugano which if you get a get a chance seems a lovely place to visit but like the rest of Switzerland is a little expensive

Dear dcotterill63, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope to have the opportunity to welcome you again for your next stay in Switzerland! Best regards

Nice and Convenient

트립어드바이저 평점 4.0/5

291apichail Solo travel - TripAdvisor 인증 리뷰

The hotel is in the same building with Ibis Lugano and Novotel. The room is smaller than the other two but the price is cheaper. The location is great. It is very close to Lugano Paradiso train station, bus station No. 1 and 2. You can walk to the funicular station to Monte Salvatore. The Migros convenient store is a few minutes walk. At check in, The reception persons were nice and helpful although I could not do an early check in. The room I stayed #611 was quite small but clean and comfortable. The hotel supply was only small soap. No refrigerator in the room. The breakfast was great with many selections. The price was relatively high to be called budget hotel. Overall it was OK for me. I might come back for the next convention in 2021.

Dear 291apichail, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope we will have the opportunity to welcome you again in 2021! Best regards

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 625 리뷰 9.1/10 위치
  • 834 리뷰 3.9/10 객실
  • 465 리뷰 8.2/10 서비스
  • 19 리뷰 8.3/10 인터넷 가격
  • 495 리뷰 2.1/10 안락함
  • 347 리뷰 8/10 조식
  • 251 리뷰 7.8/10 청결도
  • 244 리뷰 4.9/10 가격 대비 가치

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