Novotel Chennai OMR 5성

고객 평점 (ALL 평가) 3.9/5 1,491 리뷰

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호텔설명

호텔 추가 정보

  • Located on Old Mahabalipuram Road within 40 minutes drive to airport

  • Enjoy multiple outdoor and indoor sports activities

  • Ideal for a quick family staycation

  • Relish new age Food and Beverage options

숙박

호텔 위치

Novotel Chennai OMR

Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur
600119 CHENNAI
India

GPS:12.905224, 80.229228

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

NICO Asian Bar and Cafe

Spend your sun kissed mornings with local artisanal teas and coffees. An ideal setting for co-working or quick meetings with high speed internet. Relish our authentic Asian cuisine. Evenings are accompanied by live music and finest wines, cocktails.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  1,491 리뷰

TripAdvisor 평가  5.0/5  638 리뷰

2023으뜸 시설

관리가 필요하다

고객 평점 1.5/5

익명 1인 - 전체(All) 통지 확인

로비에서는 그릇세제냄새가 났고, 방에서는 퀴퀴한 냄새가 났다. 멤버십이 아니였다면 숙박하지 않았을 호텔이었다.

Dear Soohee H., Thank you for taking the time to tell us about your experience at the Novotel Chennai OMR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager

There are more hotels to chose from than IBIS

트립어드바이저 평점 3.0/5

FarAway39105923518 TripAdvisor 인증 리뷰

We stayed a total of 6 nights in February 2024 at this hotel. The hotel had a driver pick us up at Chennai airport. He kindly waited two hours for us due to lost luggage. The staff in the restaurant were consistently polite, attentive, and courteous. The rooms were clean. The front desk employees were not always polite. They would allow male customers to interrupt my conversations with them on a regular basis. On one occasion, a lady at the front desk prevented us from taking an elevator to our room because she stated we had not paid for our reservation. We stayed the previous night, the hotel had our credit card information and could have easily ran the charges. Instead they chose to embarrass us in front of other guests at the hotel. Also, we had to call the front desk four separate times one evening to request a laundry bag. Another issue was we were approved for a 2 pm check out. However at 11:30 on the day of checkout, the front desk called and asked why we had not checked out.

Well spent evening

트립어드바이저 평점 5.0/5

rajat s TripAdvisor 인증 리뷰

The front office team was very helpful..check in was very smooth by ayantika. And sheetal ..the food was so good ..it was a smooth stay ....resturant team is very helpful ....special thanks to Rochelle, joel ,jyoti , . It was really pleasent stay .

Dear Rajat, Your fantastic review just made our day; thank you so much! It is such a delight to know that you enjoyed your stay at Novotel; and more importantly, the hospitality and services extended by our team. We will share your kind appreciation with the team. We are truly elated that your stay at your home (Novotel) in Chennai was truly memorable. We look forward to hosting you soon. Sincerely, Vineesh Kurup General Manager

Front office and the team

트립어드바이저 평점 5.0/5

Khushi1991 TripAdvisor 인증 리뷰

Had very pleasant stay here, all the front office staff is so helpful especially Joel, Rochelle, Ayanthika , Ambika , and shomik from restaurant and thanks for the decoration as well The food is also good . All the staff is helpful.. housekeeping team did the decoration very well and the valley person was also helped a lot Thanks to all Novotel team

Dear Khushi, Your fantastic review just made our day; thank you so much! It is such a delight to know that you enjoyed your stay at Novotel; and more importantly, the hospitality and services extended by our team. We will share your kind appreciation with the team. We are truly elated that your stay at your home (Novotel) in Chennai was truly memorable. We look forward to hosting you soon. Sincerely, Vineesh Kurup General Manager

Nice

트립어드바이저 평점 5.0/5

Roving60403249001 TripAdvisor 인증 리뷰

Good experience... Lobby area is good.... Food and swim pool area are so beautiful.. Really enjoyed... STAF ARE very courtious... So friendly.. Don't forget to mention Shilpa.. We meet in lobby and had a conversation.. She is such a humble lady...

Dear Guest, Your fantastic review just made our day; thank you so much! It is such a delight to know that you enjoyed your stay at Novotel; and more importantly, the hospitality and services extended by our team. We will share your kind appreciation with the team. We are truly elated that your stay at your home (Novotel) in Chennai was truly memorable. We look forward to hosting you soon. Best Regards, Vineesh Kurup General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 345 리뷰 8.8/10 위치
  • 1,218 리뷰 7.5/10 객실
  • 3,483 리뷰 8.8/10 서비스
  • 26 리뷰 6.8/10 인터넷 가격
  • 1,847 리뷰 8.6/10 레스토랑
  • 612 리뷰 7.2/10 청결도
  • 561 리뷰 9.4/10 분위기
  • 367 리뷰 8/10 조식

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