Mercure Manchester Norton Grange Hotel & Spa 4성

고객 평점 (ALL 평가) 4.1/5 533 리뷰

Mercure Manchester Norton Grange Hotel & Spa - Image 1
Mercure Manchester Norton Grange Hotel & Spa - Image 2
Mercure Manchester Norton Grange Hotel & Spa - Image 3
Mercure Manchester Norton Grange Hotel & Spa - Image 4
Manchester Road, Castleton, OL11 2XZ ROCHDALE, United Kingdom

호텔설명

호텔 추가 정보

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

숙박

호텔 위치

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

전화
팩스 +44 1706 516781

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  533 리뷰

TripAdvisor 평가  4.0/5  2,134 리뷰

2023으뜸 시설

Sparkling afternoon tea

트립어드바이저 평점 5.0/5

margaretlang1 TripAdvisor 인증 리뷰

Just had sparkling afternoon tea. It was delicious with lovely fresh sandwiches, a variety of cakes and scones with clotted cream and jam, Nikki our waitress was extremely attentive and friendly. It was a wonderful mother & daughter experience. Would highly recommend.

Dear Margaret, Good Morning. How lovely of you to take the time to write such a fantastic review of your experience here with us. We are delighted to learn you enjoyed sparking afternoon tea and service provided by Nikki. Sure Nikki, will be trilled to learn your kind words. We look forward to welcome you back in near future :) Best Regards Rama Arimilly General Manager

Sparkling afternoon tea

트립어드바이저 평점 5.0/5

Helen D TripAdvisor 인증 리뷰

Had sparkling afternoon tea and it was amazing. The sandwiches and fillings were fresh and very tasty. We had a great aarselection of cakes and not forgetting the amazing and lush scone with jam and clotted cream. The lady Nikki who served us at Norton Grange rochdale went above and beyond to make us feel welcome and at home and was a great host. She couldn't do enough for us. Definitely would highly recommend 👌

Dear Helen, It is always a pleasure to receive positive feedback. We are pleased to learn you enjoyed the quality of afternoon tea & service by Nikki. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We look forward to welcome you back in near future :) Best Regards Rama Arimilly General Manager

A comfortable hotel convenient for Rochdale and Bury

트립어드바이저 평점 4.0/5

SimonRe1066 TripAdvisor 인증 리뷰

A very comfortable room, the staff are friendly and the breakfast buffet is a highlight :-) Ample Car Parking as well on site.

Dear Simon Thank you for such a fabulous review & rating of your recent visit here with us at Mercure Norton Grange Hotel & Spa. We are always so delighted to receive such a lovely feedback and especially so for the team when their hard work and efforts are appreciated. We look forward to welcoming you back in near future. Best Regards, Rama Arimilly. General Manager

Comfortable

트립어드바이저 평점 4.0/5

Yster7 TripAdvisor 인증 리뷰

I have stayed a few times and would recommended it. The staff are friendly and helpful. The rooms are clean and tidy with a comfortable bed to sleep in with very little noise. The swimming pool and sauna area is a must and has never got too busy. TV options are limited ad can do with an upgrade.

Dear Guest, Thank you for taking time to share your feedback further to your recent visit here with us at Mercure Norton Grange Hotel & Spa. We are pleased to learn you enjoyed your stay with us. Thank you so much for recognizing our team efforts. We look forward to welcome you back in near future. Best Regards Rama Arimilly General Manager

Staff are amazing.

트립어드바이저 평점 5.0/5

Claudia D TripAdvisor 인증 리뷰

Well, this place was brilliant from start to finish 👏. The staff were amazing in every area. Front desk, restaurant & bars and cleaning staff. Literally too many to mention singularly. Rooms were lovely. I manage to speak to a manager about our stay expressing how we'd all had an amazing time and he explained that the tribute "Micheal Jackson" was the first time he'd booked and wanted general feed back from his guests. I thought this was lovely as he genuinely cared what we thought. M.j was out of this world for his vocals and he had an amazing stage presence. The only request I would have to make the experience better would for the performer to be given an actual stage. We struggled to see him at the back.. but still throughly enjoyed the evening. We had a three course evening dinner. Spa day (all facilities) entertainment and a bottle on the table a room for the evening. Breakfast, I could go on. Its all on their website! It was amazing value. I would recommend this venue, its staff and facilities to everyone I meet! I've told all my friends, family and work colleagues. Imagine a wedding or party with a tribute act!? That would be fantastic although maybe a big bill if paying for all guest... but an option if the bride groom invite people to join them at their own costs? It is the 21st century after all. The staff here are definitely excelling in customer service. Well done all. Can't wait to book again. Which we 100% will. These events are on 2 a month I was told open to all... near or far. Would be great for locals on rest bite or just a cracking night out! There were couples, birthdays, lady days and even a retirement party there with us for the evening. No agro which is great. Claudia and girls from Telford. Well worth the 2 hour drive! Oh and I have to mention the beautiful roller door open sided jacuzzi (just beautiful) it's fabulous to have fresh air while bubbling away in a hot tub. Which is huge. Only gripe is guest using the sunlongers to store towels/robes! I have no problem in moving them which I did, but other guest do not and won't. We were told on arrival NOT to save loungers (which of course we followed but I would say only 10% of guest followed this rule) You can't be in two places at once and most want to just use the facilities, SO HANG YOUR TOWEL UP. Staff pleas do 15/30 min walk of room to ensure your request are followed and also more hooks will be needed to facilitate the request.

Dear Claudia, How lovely of you to take the time to write such a fantastic review of your stay & tribute act your attended during your stay with us. Its always nice to receive positive feedback, as it is only by receiving such information from guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have. We are delighted to learn how well you enjoyed most of your stay. I made a note of more hooks at the pool side and more frequent walk arounds. we will certainly work on these topics. We look forward to welcome you back in near future. Best Regards Rama Arimilly General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 159 리뷰 9.2/10 위치
  • 603 리뷰 6.9/10 객실
  • 631 리뷰 8.1/10 서비스
  • 13 리뷰 5.1/10 인터넷 가격
  • 322 리뷰 8.4/10 웰니스 센터
  • 230 리뷰 6.6/10 청결도
  • 210 리뷰 7.6/10 조식
  • 151 리뷰 5.4/10 분위기

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