Novotel Cairo El Borg 4성

고객 평점 (ALL 평가) 4.3/5 473 리뷰

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호텔설명

호텔 추가 정보

  • Fitness centre and outdoor pool

  • Jacuzzi and wellbeing spa facilities

  • Rooftop terrace overlooking the Nile

  • 10-minute walk to Cairo Tower and Egyptian Museum

  • 30-minute drive from Cairo Airport

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호텔 위치

Novotel Cairo El Borg

3 Saraya El Gezira street, Zamalek
11211 CAIRO
Egypt

GPS:30.04441, 31.22604

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  473 리뷰

TripAdvisor 평가  4.0/5  1,526 리뷰

Good hotel and friendly staff. Too bad for the noice

트립어드바이저 평점 3.0/5

155markusv TripAdvisor 인증 리뷰

It is hard for me to give the hotel the right amount of stars. It would be 4/5 without the disco boat infront of the hotel (not from Novotel). But it would be 1/2 for the rooms facing the Nile because of the noise from the disco boat. But that would not be fair for the good quality of the rooms, location and the staff. We got a nice upgrade to a beautifull suite on the Nile. Everything was perfect till around 22:00 hour. Than the disco boat began....the noice lasted till 04.30 hour in the morning. I was awake the whole night till i asked the reception for a different room. They helped me very nicely. Compliments! The rooms on tje city side did not have the extreme noice so that room was good for us. Unfortunately all the suites are on the Nile. The breakfast was good in our opinion. We also had no problems with the Wifi or smoke in a room. It is a shame that the disco boat is there....otherwise i would come back for sure! It is a beautiful hotel with very friendly and professional staff. Or they should upgrade to soundproof glass etc for the suites?

Dear Mr. Mark, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics And kindly accept our sincere apology for the outside noise, Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, Abdellatif GEBRIL General Manager

Average

트립어드바이저 평점 3.0/5

Climber539185 TripAdvisor 인증 리뷰

The hotel was clean and upto the standards of a 4 star hotel .. swimming pool water was not warm enough my kids felt very cold within 5 min .. breakfast was not great selection , the falafel had no taste .. dinner was highly priced . We were very disappointed that they didn’t inform us the mini bar was on charge and we used it for couple of drinks and we got the bill of 1300 EGP. We felt like it was a scam . At least they could have informed us while check in .. and I’m ok to pay for whatever we drank , but again too pricey for couple of drinks ..

Dear Mr. Climber, We first would like to thank you for choosing our Novotel Cairo El Borg for your holidays in Cairo and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Kindly accept our sincere apology for the inconvenience happened during your stay and look forward for another soonest chance to enhance your impression. With all respect, Abdellatif GEBRIL General Manager

I don't recommend unless you are a smoker

트립어드바이저 평점 1.0/5

M M TripAdvisor 인증 리뷰

Horrible, not dated and very dirty. Lots of people smoking everywhere. We couldn't even eat without having cigarettes all around us. We had to change the room 3 times as they were very dirty or things broken. I wouldn't recommend at all less you are a smoker.

Dear Precious guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Novotel Cairo El Borg. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Kindly accept our sincere apology for the inconvenience happened during your stay, and we would like to hear more details about your stay experience including the room number and period of your stay, so please send us on mai.salah@accor.com for our concern and action. Look forward to hearing from you and wish you a great day, Best Regards, Abdellatif GEBRIL General Manager

Relaxing trip

트립어드바이저 평점 5.0/5

Ola G TripAdvisor 인증 리뷰

An amazing stay, very warm and nice stay .. Makes u feel like home. Rooms, restaurants are very clean, their service is a ten. special mention to Abdullah, Verena and Mohammed for their amazing welcoming and help. Waiting eagerly to repeat the experience.

Dear Ola, Thank you for making our Novotel Cairo El Borg Hotel your choice hotel and for your very kind recommendation to the travel community of Trip Advisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Abdellatif GEBRIL General Manager

Memorable People but a couple of notes...

트립어드바이저 평점 4.0/5

A7663GOjd TripAdvisor 인증 리뷰

I stayed a total of three nights during my business trip to Cairo. Very helpful and super nice Osama at the front desk / reception. Quick check-in and a welcoming smile. Fouad at the breakfast restaurant was amazing too. Things that REALLY need to be changed, HOWEVER. 1. NEED smaller pillow size... NEED options for pillows. 2. NEED to remodel/renew windows for better noise cancellation. 3. Ironing board ... no need to send a broken one to your guests :) although it was replaced promptly. I wish that during my next business trip, I will have a couple of options for pillows.

Dear Precious guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Novotel Cairo El Borg Hotel and are delighted to read that we were able to match your expectations. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. On other hand, please accept our sincere apology for any inconvenience happened during your stay with our promise to enhance your impression during your coming visit. Please send us on mai.salah@accor.com, before your coming stay to ensure your maximum satisfaction in regards to the pillow options. Look forward to welcoming you back soon & wish you a great day, Abdellatif GEBRIL General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 725 리뷰 9/10 위치
  • 1,123 리뷰 8.2/10 객실
  • 1,629 리뷰 9.1/10 서비스
  • 233 리뷰 1.7/10 인터넷 가격
  • 547 리뷰 8.5/10 조식
  • 476 리뷰 8.8/10 청결도
  • 320 리뷰 4.7/10 안락함
  • 241 리뷰 6.1/10 편의 시설

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