이비스 방콕 사톤 3성

고객 평점 (ALL 평가) 4.3/5 45 리뷰

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이비스 방콕 사톤

Soi Ngam Duphli Rama IV, Sathorn
10120 방콕
태국

GPS:13.721639, 100.546722

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TASTE RESTAURANT

'It's all about TASTE' 레스토랑은 타파스를 새롭게 선보입니다. 20가지 현지 전통 요리 중 원하는 것을 주문하면 전혀 새로운 풍미를 맛볼 수 있습니다. 취향에 맞는 타파스를 즐겨보세요!

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자세히 보기

ALL 평가  4.3/5  45 리뷰

TripAdvisor 평가  4.0/5  1,602 리뷰

2023으뜸 시설

Bangkok trip

트립어드바이저 평점 4.0/5

mouloudmb Friends getaway - TripAdvisor 인증 리뷰

Actually it’s quite a distance from MRT station lumphini …then you get to a road very narrow with lot of Vespas & cars going up p & down 😱 A bit a hassle really hotel is good breakfast But it’s a walk .opposite a very shabby hotel Malaysia hotel . Lovely massage area near by sweet

Dear mouloudmb, Thank you very much for your kind review. We are so grateful to receive your positive feedback for the breakfast. As mentioned, the location of the hotel is right at the center of Sathorn with surrounding of public transportation, business area and local leaving. There might be busy during the prime time. Again, thank you for your review and we are looking forward to welcome you back again. Yours sincerely, Panthipa Poonkasikarn Hotel Manager

No Room Cleaning

트립어드바이저 평점 2.0/5

hkg2009hkg TripAdvisor 인증 리뷰

The hotel is not that near Lumphini MRT station and the small alley from the main road is quite dark at night with narrow sidewalks and traffic coming in both directions. Nevertheless, there is a free one-way shuttle from the hotel to the station. My poor review is driven by lack of any room cleaning during my 4 night stay. While I don't mind if they keep the sheets and towels for re-use, I wished they could at least come in to give me 2 new bottles of water a day and clear out the garbage especially when I hang out the clean the room sign. They respond quickly when I call, but given the tropical weather, I don't want any leftover food scraps to attract cockroaches. The room is functional and sufficiently large but there is a little bit of smell coming from the bathroom, which is showing its age. The body wash bottle's dispenser was broken so I fixed it myself by taking off the top part rather than call for help. Soundproofing is also not good as I could clearly hear my other floormates' doors slamming in the morning.

Dear hkg2009hkg, Thank you for choosing to stay at the ibis Bangkok Sathorn and providing your honest feedback on TripAdvisor. Our hotel joins in part of the initiative of sustainability programs, so the room cleaning once the guest requires by hanging the “MAKE UP MY ROOM” signage at the door and then we will refill amenities in every day. However, if no requirement for room cleaning, guest can request we serve to the room at convenient times. We apologies for miscommunicate in this information during checking in. Your feedback is helping us maintain a high level of service and ensuring that corrective actions are put in place. Your comments are valuable in helping us maintain a high level of service and meeting our guest expectation each time Again, please accept our apologies for the inconvenience and thank you very much to give us the opportunity to welcome you back to our hotel again. Sincerely, Patcharaporn Rattanasaenghirun Hotel Manager

Not Quite The Ibis I was Expecting.

트립어드바이저 평점 3.0/5

watsonworld TripAdvisor 인증 리뷰

Positive : A 10 minute walk from Lumphini MRT station* on the Blue Line and pretty much everything one would expect from the Ibis Red Brand. Comfortable twin room with extra pillow. Clever open plan furniture configuration with fridge and mini safe. Good Wifi, AC, ensuite, TV with 100s of Multi Language Channels. Reasonable city views on higher floors. Onsite breakfast, bar, restaurant and self collect room service options. The rear street has multiple food outlets plus a handy 24H 7-11. Out of Lumphini MRT station, (exit 2,) is a small, (albeit soul-less,) food mall under a major bank HQ skyscraper, which also includes a Starbucks and a Boots pharmacy. One metro stop to Silom = Patpong Night Market, Street food and bars. (Several indoor AC foodcourts if you prefer.) 4 stops to Wat Mangkon = China Town. 1 more stop to Sam Yot then a 30 min walk, (or 10 min Tuk Tuk,) to the legendary Khaosan Road. Negatives : *There is no mention of the free shuttle service, (running hourly until 16.30,) to both the local MRT & BTS stations. Again, at check in, no mention of the free shuttle service. (Identical issue at Ibis Saigon Airport - 12/12/23.) Why aren't Accor making more of this ? - "The shuttle will leave in 30 minutes. Please enjoy a cool happy hour beer in our bar, & we'll call you for departure !" (£ $ € !) There is only ONE very badly designed double 2 pin socket in the room, and It's impossible to use both outlets simultaneously with 2x standard sized U.K. adaptors. The USB socket next to the bed had barely enough charge to restart the heart of a dying butterfly. In honour of Bangkok's notable NYE fireworks display, the ensuite shower also switched seamlessly between hot and cold in precise 20 second cycles. I've been an Accor Member for a decade. Uniquely, I was asked to pay a 1000 Baht, (£23,) security deposit at this hotel. I have never paid such a deposit at a single Accor hotel before. This deposit was not listed on their website when I booked. It also raises a red flag about potential problems at this hotel. I believe this sum would severly hamper the spending plans of someone travelling on a tight cash budget. (Cash is refunded after check-out if originally paid in cash.) Imagine anyone 1000 Baht "light" on their "last night" in the city, flying early the next morning. I found it odd that Accor members, with a long and proven booking history, would even be asked for this deposit.

Dear watsonworld, Thank you for your valuable feedback. Rest assured that your satisfaction is of great concern. I sincerely apologize for the inconvenience caused during your recent stay with us. We are looking into your comment about the shuttle service and water temperature. I understand that you have expressed concern about paying the security deposit, but I would like to clarify that this is a standard policy at our establishment. The security deposit is required for the extra bill, this can be cash or the credit card. For our guest can sign the extra bill such as a restaurant/laundry bill to their room account for their convenience and settle bills on departure. However, if it’s inconvenient, guest just let us know. We will inform the guest to pay the bill directly, as this cannot charge on the room account. Please be assured that the security deposit will be refunded to you in full upon your departure if the guest pays by cash. For the credit card, we will cancel the authorize. We hope you understand us in the process and we hope to welcome you again at ibis Bangkok Sathorn. Warmest regards, Patcharaporn Rattanasaenghirun -Hotel Manager ibis Bangkok Sathorn

Great maintenance and above expectation

트립어드바이저 평점 5.0/5

AndrewSantoso 가족 - TripAdvisor 인증 리뷰

The location is in the Sathorn area which is close to Silom. The location of the hotel is congested, difficult to find, and less strategic. But the hotel area itself is quite comfortable because there are lots of food stalls, massage stalls and there are several levels in front of the hotel, very easy to shop. Luckily the hotel provides a shuttle to Lumphini MRT and Saladaeng BTS, the problem is getting home because they don't provide pick-up to the MRT and BTS while Bangkok is in the rainy season, the road is also quite far. The check-in process required a passport and a deposit of one thousand bath which will be returned at checkout. Also given a card for free WiFi access Superior room with a comfortable size for the Ibis class. The mattress was comfortable with the right level of softness (not hard) and there were only 2 pillows + 1 pillow near the table. In my opinion, the maintenance and cleanliness of this hotel is very good because the room walls look like they are painted clean, there are no black or yellow spots. Two bottles of mineral water are provided which are refilled every day, coffee, tea, paper and pens. There is a water heating kettle too. The TV service is also clear and good even though the TV is small. Wifi is also very fast around 80 mbps. The standard ibis bathroom is very narrow. The shower is very narrow but the soap and shampoo smell good. Amazingly, 2 body towels and 2 hand towels are provided. The bathroom was also very clean, no yellow stains at all. Very above my expectations. The only minus is that they don't provide toothbrushes as in-room amenities so I have to buy them. There are no facilities other than the lobby, restaurant, bar and business center which are all on the same floor as the lobby. There is a shuttle to BTS and MRT including hotel facilities. Because my room was room only, I only tried breakfast on day 3 by paying 120 thousand rupiah per pax. With Accor plus, I can enjoy a 50% discount on food so I can get 2 pax. The food served is quite tasty, the croissants are also delicious The menu: 1. Cereal, waffles, bread pudding, juice, milk, pao, bread, croissants 2. Coffee, tea, pasta, potato, eggs, pork ham, pork sausage, chicken sausage, chicken curry, porridge 3. Fruit, yoghurt, salad, cold cut, buad fuk thong (pumpkin with coconut milk sauce)

Dear AndrewSantoso, Thank you for sharing your review about your recent stay with us We are pleased to read that you found our maintenance and cleanliness to be above expectations and our breakfast menu delicious. As our aim, it is important for us to provide an excellent service and comfortable facilities to our guests, so we are glad that you were able to enjoy this during your stay. In ibis we offer an economic product with the best service and as such we do not offer the full range of amenities in the room. As part of initiatives of Planet21, the sustainability program of Accor, we have limited the detergent usage. There is a 3 in 1 solution in the bathroom serving the purpose of shampoo, conditioner and shower gel. Again, many thanks for taking the time to share and I hope that we will welcome you back to ibis Bangkok Sathorn again soon. Kind regards, Patcharaporn Rattanasaenghirun Hotel Manager

No good

트립어드바이저 평점 1.0/5

75ulriker TripAdvisor 인증 리뷰

Very thin walls, snoring neighborhood, disappointing breakfast. We chose Ibis for its location and it was the only good thing! All in all, not worth the price, you get much better for cheaper close by!

Dear ulrike r, Thank you for taking the time to leave us a review. We apologize that we were unable to meet your expectations. Here at Ibis Bangkok Sathorn, we do our best to make sure all our guests have a comfortable stay with us by providing quality services and facilities. We understand that sometimes there are external factors that are in our control and can affect your experience with us. Again, please accept our sincerest apologies for any inconveniences caused due to this matter. We value all feedback from our guests and will use it as an opportunity for improvement in order to ensure better service in the future. Thank you for being part of the Ibis Bangkok Sathorn family. Sincerely, Patcharaporn Rattanasaenghirun Hotel Manager

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