Hotel Mercure Caen Côte de Nacre 4성

고객 평점 (ALL 평가) 4.3/5 658 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Hotel Mercure Caen Côte de Nacre - Image 1
Hotel Mercure Caen Côte de Nacre - Image 2
Hotel Mercure Caen Côte de Nacre - Image 3
Hotel Mercure Caen Côte de Nacre - Image 4
2 Place Boston, Citis, 14200 HEROUVILLE SAINT CLAIR, France

호텔설명

호텔 추가 정보

  • Private, enclosed, free car park

  • TV with Chromecast

  • 100% air-conditioned hotel and fitness room

  • Cuisine based on fresh, regional products

  • New outdoor terrace

숙박

호텔 위치

Hotel Mercure Caen Côte de Nacre

2 Place Boston, Citis
14200 HEROUVILLE SAINT CLAIR
France

GPS:49.212166, -0.356508

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LE BABYLONE

Our Chef offers you a cuisine made from fresh, regional products. This summer, benefit from our new outdoor terrace.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  658 리뷰

TripAdvisor 평가  4.0/5  482 리뷰

Waste of time

트립어드바이저 평점 1.0/5

savassarioglu TripAdvisor 인증 리뷰

If you're not an EU citizen or if there are non-EU citizens in your group, I highly recommend you to avoid this hotel because you will be asked to fill lengthy forms, which is not the case in other hotels.

Dear SAVASSARIOGLU, Thank you for your comment. We are sorry for your disappointment with our check-in procedures. But this is indeed a formality, normally obligatory, and we are not responsible for the negligence of our hotelier colleagues. Sincerely, Marion, front office manager

This is not where you want to stay

트립어드바이저 평점 1.0/5

AlaskaMomofTwo TripAdvisor 인증 리뷰

This hotel is more like a Super 8. It is located in a business district with no restaurants within walking distance and there is a train that passes by a few blocks from the hotel that goes into town. After a long day of sightseeing and the darkness, it is unreasonable to have to find the train, pay the fare, find a restaurant and then get back to the hotel. The hotel does have a restaurant and our first dinner was included in the tour. Fourteen of us tried the dinner and the only thing eatable was the dessert. When asked the next day who wanted to reserve a table at the hotel restaurant for dinner, not one person in our group reserved. Now we are searching the internet for the closest restaurants in the area only to find out no taxi's will come so far out of town. We were there three miserable nights and ended up buying snacks during our tours and eating them in our room for dinner while we watch tv that all in French. Some of our tour companions were in rooms with no or broken tv, so I guess that was a bonus. We have stayed in quite a few Mercure hotels that were fine. Stay away from this one. We were traveling with SmarTours on the Heart of France tour. Several of us have complained to them about this hotel but it is once again offered on their 2023 tours.

Dear AlaskaMomofTwo, We thank you for your comment...6 months after your stay. Further to this one and those you post on other hotels of your trip, we understood that you did not enjoyed it at all. We are sorry for you, but if you want to be refund by the travel agency, there is other way than discredit hotels and restaurants more than 6 months later. We are a four star hotel, we offer television in ALL our rooms, and there are ALL functional. we accept criticism, preferably well-founded, but not lies. Sincerely, Marion, front office manager

Our stay

트립어드바이저 평점 5.0/5

1969Dco Couples - TripAdvisor 인증 리뷰

We will definitively welcome back. Very good connection to Ouistreham and Caen. Very quit place.Good services. Great accommodations. Very friendly staff. Great Cleanliness and sleep quality. And much more positive feedback...

Wonderfully accommodating!

트립어드바이저 평점 5.0/5

Mayo0614 비즈니스 - TripAdvisor 인증 리뷰

As part of the organization I volunteer with, Best Defense Foundation, we took a group of WWII veterans to Normandy for the 78th Commemoration of D-Day and stayed here. The staff of the Mercure was incredibly friendly, welcoming and attentive to our group’s every need. We were a large group, but they never made us feel like it was a daunting task to take excellent care of us! From the front desk, to housekeeping and breakfast in the lounge, each interaction was service with a smile. With sincere appreciation, we look forward to our next stay!

The worst Mercure I have stayed in…

트립어드바이저 평점 1.0/5

khodadadkavad Couples - TripAdvisor 인증 리뷰

The hotel is a scam. By creating a presentable lobby, it has managed to pass itself as a Mercure, which gets a 4* rating in France. But the rooms, the corridor, and the bathroom is smelly, dilapidated, and is falling apart. Dirty, disgusting carpet in the room. Even touching door knobs makes you feel dirty. The corridor leading to the rooms is falling apart, paint chipping off the walls and broken doors and windows. The room is just dirty and cheap, more like a 1 star hotel. The bathroom was bearable, but still had an old toilet and the sink area was dirty. Downgrade this to Ibis Budget.

Dear Khodadadkavad, Thank you for taking the time to write to us following your stay. We are surprised by your remarks, which we find quite extremist. Our rooms and common areas are cleaned thoroughly every day by our housekeepers. They work hard to provide you absolute comfort and talking about unsanitary conditions and poor hygiene is irrelevant and disrespectful to their work. Perhaps this is a feeling in relation to the decoration, but it remains subjective. Regarding the bedding, this is the latest generation Mercure range, which we changed less than three years ago. We are sorry if our hotel does not meet your requirements. Sincerely, Jean-Yves GUTH, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 116 리뷰 8.6/10 위치
  • 316 리뷰 6.4/10 객실
  • 315 리뷰 8.7/10 서비스
  • 6 리뷰 3.3/10 인터넷 가격
  • 150 리뷰 8.7/10 조식
  • 100 리뷰 6.7/10 청결도

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