노보텔 산티아고 비타쿠라 4성

고객 평점 (ALL 평가) 4.3/5 1,436 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 산티아고 비타쿠라 - Image 1
노보텔 산티아고 비타쿠라 - Image 2
노보텔 산티아고 비타쿠라 - Image 3
노보텔 산티아고 비타쿠라 - Image 4
Av. Américo Vespucio Norte 1630, Vitacura, 7630340 산티아고, 칠레

호텔설명

호텔 추가 정보

  • 만 16세 미만의 어린이는 부모와 함께할 경우 무료 투숙할 수 있습니다.

  • 반려동물 동반 가능 호텔(요금 부과).

  • UN 청사까지는 차로 7분 거리에 있습니다.

  • 차로 16분 거리에 역사적인 명소가 있습니다.

  • 코모도로 아르두로 메리노 베니테스 국제 공항에서 20분 거리에 있습니다

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호텔 위치

노보텔 산티아고 비타쿠라

Av. Américo Vespucio Norte 1630, Vitacura
7630340 산티아고
칠레

GPS:-33.399555, -70.587833

전화
팩스 +56 2 2499 2230

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANT 365

Choose where you want to eat: the restaurant, terrace, bar or any time of the day in your room. Enjoy modern simplicity and functionality in the 365 restaurant, which offers both regional and international cuisine 24 hours a day, 365 days a year.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,436 리뷰

TripAdvisor 평가  4.0/5  1,154 리뷰

Terrible experience

트립어드바이저 평점 1.0/5

johndI2621EA TripAdvisor 인증 리뷰

In my opinion you should avoid this hotel. We arrive with great expectations and this hotel met none of them. Room looks like something from the 1960's and looks as f it has not been cleaned since. A disgusting shower tray and hairs hanging off the shower pipe in the bath. None of the staff speak English , if you are English avoid because ordering anything is impossible . Restaurant staff just point to a QR code and say order. I had a burger in the restaurant and was ill all night, we hear others were not well either. staff in this hotel do not care .. I review lots of places and usually do not do negative, but for this hotel I make an exception

Esteemed Mr John Thank you for taking the time to evaluate us. We apologize for the inconvenience caused by our works, due to a remodelation of the whole building, this is the reason why you found it to be a bit old but we are trying to improve for our guests. We are constantly training our staff to improve their skills set, which includes their english level. Thank you once again for your feedback. Sincerely Felipe Velásquez Quality Manager Novotel Santiago Vitacura

Well located, some staff have very poor customer service skills.

트립어드바이저 평점 2.0/5

MountainBox Solo travel - TripAdvisor 인증 리뷰

What started as a very promising and pleasant stay ended up as a disappointing one. As a wise saying says: "You get what you paid for". I am very sorry to say this, but I do not recommend this hotel. As a customer I consider myself not to be a demanding one, nevertheless some staff may need to polish their customer service skills. Dorven Dorta.

A perfect hotel for a solo or a family !

트립어드바이저 평점 5.0/5

hardiksv TripAdvisor 인증 리뷰

I liked their restaurant a lot - they have good people there. The rooms were as expected - perfect. The bathroom was the only thing, I did not like. The design was not suitable for rooms with wooden floors. The window had a wooden support - one can sit there, Lovely view.

Dear hardiksv, Thank you for sharing your experience at Novotel Santiago Vitacura, and for indicating the points where you think we should improve in pursuit of new experiences. We are already working on several improvements to the hotel, so that future stays will be much better. Best Regards, Katherine Baeza Deputy Manager

Breakfast is ok other outdated

트립어드바이저 평점 1.0/5

F5123EUphilg 비즈니스 - TripAdvisor 인증 리뷰

This hotel is a bit disappointing. I am a fan of Novotel but the rooms and service are below average. The hotel is missing the novotel experience. No desk to work at in the room, no extra’s like lotions.. the fitness area is poor.. The water pressure of the show is low, water temperature is unstable.. I was unlucky that I had a continuous noise in my room sounding like a overhyped washing machine and this never stops.. ask to do something about it nobody can helps..

Dear guest, Thanks for giving us such a valuable feedback. It will help us to find those important points where we need to set our focus in order to provide better future experiences for you and all our other guests. I am very sorry to hear that the attention of our team and some of the services that Novotel Santiago Vitacura offers did not meet your expectations and needs. We really hope to see you again in Novotel Vitacura in the near future. Regards, Katherine Baeza Deputy Manager

Great for Short Stay

트립어드바이저 평점 4.0/5

funinhotthottsun Couples - TripAdvisor 인증 리뷰

we stayed here on our way to travel chile and one night on the way to fly home. it was a decent hotel. the first time we stayed we were on floor 4 and the rooms were very loud and outdated, this time we have stayed onthe 7th floor and the rooms are updated and the hallways are very modern. the included breakfast is really good as well. friendly helpful staff and a great pool area to hang out in also close to many ammenitities to get room supplies

Dear guest, Thank you for taking the time to answer this survey. We are pleased to know that, in general terms, your stay was pleasant. We hope you visit us again, we will be happy to welcome you. Have a great day, Katherine Baeza Deputy Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 365 리뷰 9.1/10 위치
  • 728 리뷰 5.3/10 객실
  • 726 리뷰 8/10 서비스
  • 18 리뷰 5.8/10 인터넷 가격
  • 310 리뷰 8.8/10 조식
  • 307 리뷰 4.9/10 안락함
  • 196 리뷰 5.7/10 청결도
  • 107 리뷰 7.6/10 수영장

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산티아고 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.