Hotel Mercure Warszawa Grand 4성

Name: Hotel Mercure Warszawa Grand - ALL
Address: 28 Krucza Street, WARSAW, 00-522, Poland
Telephone: +48225832100
Rating: 4.6

고객 평점 (ALL 평가) 4.6/5 2,628 리뷰

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43 43 사진 / 비디오보기

37 37 사진 / 비디오보기

28 Krucza Street, 00-522 WARSAW, Poland

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Hotel Mercure Warszawa Grand

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Four-star Mercure Warszawa Grand hotel is located in very center of city right on main streets of Warsaw and near Old Town. Its advantage is its prestigious location surrounded by ministries and embassies, among best fashion houses and restaurants. Comfortable rooms with professional service and excellent cuisine are ideal place for business travellers and those who spend their free time in capital.

Mercure Warsaw Grand is situated in the heart of city and has easy access to Central Station (1 km) which you can reach by tram. Bus stop goes directly to/from Chopin Airport is 600 m away from the hotel. The Parliament and Lazienki Park with close location to the Royal Route in Warsaw make our hotel the best place from which you can explore Warsaw's attractions.

We constantly change with your comfort in mind. ALLSAFE certificate means hygiene and prevention we put in place for your safety. Spend unforgettable moments with us. Welcome!

Daiva MACIULE 호텔 매니저

호텔 추가 정보

Located in the center, near the Palace of Culture, PGE National Stadium and the old town
Good public transport links: tram/metro - 5 min, train station - 15 min
ALLSAFE-certified: we implemented hygiene and safety standards
Modern and functional lobby and billiard room created for your comfort
Outdoor and underground hotel parking for guests

숙박

싱글 베드

Classic single room with a bed of 140 cm of width

1명 최대
21 m² / 226 sq ft

침구 1 x 싱글 베드
전망: 도심쪽

최저 시작가 NaN PLN NaN PLN Note

요금과 포함된 세금

1박 | 성인 1명

예약

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호텔 위치

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

GPS:52.227288, 21.018394

+48 22 583 21 00

+48 22 583 21 21

WARSAW

Railway station

접근: 1 km / 0.62 mi 15 min walk / 5 min drive

NATIONAL MUSEUM

Museums

접근: 500 m / 0.31 mi 10 min walk / 5 min drive

LAZIENKI PARK

Tourist attraction

접근: 1 km / 0.62 mi 10 min walk / 3 min drive

PALACE OF CULTURE

Entertainment/theatre district

접근: 1 km / 0.62 mi 10 min walk / 3 min drive

CHOPIN MUSEUM

Museums

접근: 2 km / 1.24 mi 15 min walk / 5 min drive

JEWISH GHETTO MEMORIAL

Tourist attraction

접근: 3 km / 1.86 mi 25 min walk / 10 min drive

HISTORIC OLD TOWN

Tourist attraction

접근: 3 km / 1.86 mi 20 min walk / 5 min drive

THE OPERA HOUSE

Opera/symphony/concert hall

접근: 3 km / 1.86 mi 20 min walk / 10 min drive

ROYAL CASTLE

Historic monument

접근: 3 km / 1.86 mi 20 min walk / 5 min drive

WARSAW UPRISING MUSEUM

Museums

접근: 3 km / 1.86 mi 25 min walk / 10 min drive

WILANOW PALACE

Historic monument

접근: 12 km / 7.46 mi 20 min drive

ZLOTE TARASY

Shopping centre/mall

접근: 1 km / 0.62 mi 10 min walk / 3 min drive

호텔 서비스

체크인 시간 : 15:00부터 - 체크아웃 시간 : 12:00까지

호텔 인근

주차장
애완 동물 동반
레스토랑
휠체어 이용 가능
피트니스 센터
Wi-Fi
에어컨
조식
바
회의실
100% 금연 호텔
룸 서비스

GRAND S BRASSERIE

Start your day with a delicious buffet breakfast in our breakfast restaurant, which offers a wide selection of Polish and international dishes. Our friendly team is devoted to providing you with efficient service.

WINESTONE

A real culinary revelation, the Winestone restaurant delights with its wide choice of wines from around the world and outstanding dishes served on les planches (stone boards). Take a culinary journey and explore our tasty cuisine at an attractive price.

미팅 & 이벤트

회의실 수: 9
가장 큰 방의 표면: 210 m² / 2260.419 sq ft
최대 수용 좌석 수: 150
연회 최대 수용 인원: 130

고객 리뷰

100% 인증된 실제 투숙객 리뷰

ALL 평가 4.6/5 2,628 리뷰

TripAdvisor 평가 4.5/5 2,895 리뷰

Expensive, but way below average hotel

CountCrowley 비즈니스 - 2024. 4. 10 TripAdvisor 인증 리뷰

3 star hotel at the best. Pros: - good location Cons - expensive for its standard - no single usb socket in the room. Which is a standard nowadays. - very small room - no complimentary soap, and other hygiene items beside basic stuff (soap, and shampoo) - unable to control lights beside one main switch and two bed lamps(no separate toilet switch) - no complimentary water , just two wmpty bottles for what I assume is for drinking station, but couldn’t find one

Good hotel, staff could be more enthusiastic..

Jordi-cr7 비즈니스 - 2024. 3. 19 TripAdvisor 인증 리뷰

I was a bit disappointed with the rather dry welcome by the receptionist. The room was very well cleaned. Shower was very nice. Really disappointed that a 4 star, no iron was available in the room . Had to go to a lower floor. Breakfast was very good . Again disappointed about the check out with a very robotic farewell .

Dear Jordi-cr7, Thank you for sharing your feedback. We're glad you enjoyed aspects of your stay, like the cleanliness and breakfast. We apologize for any lapses in enthusiasm from our staff and for the inconvenience regarding the iron availability. Your comments will be shared with our team for improvement. We hope to welcome you back for a better experience in the future. Kind regards, MWG Team

Great Stay

BOPLondon 2024. 3. 9 TripAdvisor 인증 리뷰

This hotel is ideally located for a visit around Warsaw. Room was great, quiet and amazing pillows and all the amenities you would expect apart from not having iron/board in the room which surprised me for a hotel with 4 star rating. But ironing rooms on 3 floors at your convenience. Breakfast was great and lots of choice. And this is a first for me: a butter vending type machine. Brilliant! Staff very welcoming and no request was a bother. Nice restaurants and funky bars within walking distance. Will return!

Dear BOPLondon, Thank you for sharing your wonderful experience with us! We're delighted to hear that you enjoyed your stay, appreciated the great room amenities, and found our location ideal for exploring Warsaw. We're sorry for any inconvenience regarding the ironing facilities, but we're glad you found our ironing rooms convenient. It's fantastic to hear that you enjoyed our breakfast offerings and even discovered our unique butter machine! We're thrilled that our staff made you feel welcome and accommodated your requests with ease. We look forward to welcoming you back on your next visit to Warsaw! Kind regards, MWG Team

Good class Hotel but staff need Customer Service training

polonaiseWindsor 2024. 2. 7 TripAdvisor 인증 리뷰

Good hotel in city centre. Stayed here before always in a Superior room with breakfast included. Room large and comfortable with arguably the best shower I have ever had. Towels are worn however and really need to be replaced as this is a 4 * hotel.Breakfasts were good but scrambled eggs were at best Luke warm. There is an omelette station which was good. Staff not the best , looking disinterested and indifferent to customers queries Twice I asked a receptionist to call me a taxi and I got the impression I just asked her to walk to barefoot to the North Pole. No eye contact no please and no Thank You. She was a lady in her early forties blonde shoulder length hair and glasses. No excuse for poor customer service. Bar staff also cold and not welcoming. Not sure if these people are Ukrainians but one thing is for sure the staff conduct has lowered to a level I would not expect in a Mercure brand. Please management remind staff of their customer service expectations

Dear PolonaiseWindsor, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be good overall, with a comfortable room and enjoyable breakfast options. However, we're sorry to learn of the shortcomings you experienced with our staff. Providing exceptional customer service is paramount to us, and we apologize for any instances where our team fell short of your expectations. Your comments have been duly noted, and we will address them with our staff to ensure that all guests receive the warm and attentive service they deserve. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations in every aspect of your stay. Kind regards, MWG Team

Thieves

Maksim S 2024. 2. 4 TripAdvisor 인증 리뷰

Terrible customer service by the hotel. I had some unforeseen circumstances happen and could not make the trip. I tried to reach out to the hotel to reschedule my rooms and they simply ignored my email and my messages. After 2 days of no response, I called them from abroad only to be dismissed by the front desk. No one even tried to help me or work with me. They just took my money. For a 4-star hotel, they have 0-star customer support.

제휴 TripAdvisor

웹사용자 등급

그 외 웹 사용자 평가 등급

1,009 리뷰 9.3/10 위치
1,268 리뷰 7.9/10 객실
1,148 리뷰 9/10 서비스
24 리뷰 8.5/10 인터넷 가격
938 리뷰 9.2/10 조식
393 리뷰 8.5/10 청결도
52 리뷰 8.6/10 음료
23 리뷰 4.4/10 웰니스 센터

115 리뷰 9.2/10 위치
170 리뷰 8.6/10 객실
188 리뷰 8.6/10 서비스
5 리뷰 7.4/10 인터넷 가격
128 리뷰 9.3/10 조식
53 리뷰 8.6/10 청결도
10 리뷰 8.8/10 음료

91 리뷰 9.5/10 위치
113 리뷰 8.4/10 객실
101 리뷰 9.2/10 서비스
83 리뷰 9.4/10 조식
51 리뷰 9.2/10 레스토랑
38 리뷰 8.7/10 청결도

53 리뷰 9.2/10 위치
79 리뷰 8.2/10 객실
90 리뷰 9.3/10 서비스
82 리뷰 9.4/10 조식
28 리뷰 8.8/10 청결도
5 리뷰 8.8/10 음료

36 리뷰 9.5/10 위치
63 리뷰 8.3/10 객실
65 리뷰 9.2/10 서비스
38 리뷰 9.4/10 조식
18 리뷰 8.7/10 청결도

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