노보텔 파리 가르 드 리옹 4성

고객 평점 (ALL 평가) 4.6/5 4,226 리뷰

노보텔 파리 가르 드 리옹 - Image 1
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노보텔 파리 가르 드 리옹 - Image 4

호텔설명

호텔 추가 정보

  • 온수 실내 수영장과 피트니스 센터는 오전 7시부터 오후 11시까지 운영합니다.

  • 넉넉한 규모의 디자인 객실로 일부 객실에는 테라스가 마련되어 있으며 광대역 WIFI가 제공됩니다.

  • 전용 주차장

  • Rituals 웰컴 상품이 있는 넓은 객실

  • 바스티유, 마레 지구, Accor Arena에서 가깝습니다.

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호텔 위치

노보텔 파리 가르 드 리옹

2 rue Hector Malot
75012 파리
프랑스

GPS:48.84538, 2.375301

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GOURMET BAR

파리에서 토스카나식 요리나 아테네의 메제를 즐겨보세요! 지중해식 요리도 맛보실 수 있습니다. 리옹 역(Gare de Lyon)과도 가까운 Gourmet Bar에서 여유를 즐겨보세요.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  4,226 리뷰

TripAdvisor 평가  4.0/5  3,825 리뷰

2023으뜸 시설

An honest mistake handled professionally

트립어드바이저 평점 4.0/5

FarAway817575 TripAdvisor 인증 리뷰

This is a bizarre story. But upfront, I still recommend this hotel given they handled their mistake well. I checked in a little past 3pm for a 5-night stay. Initially the person at the reception gave me room 1xx, then changed it to 3xx at my request for a higher floor. I got into my room, put down my luggage, passport, and money, then headed out to explore the city. So far so good. At about 10pm I returned to my room 3xx only to find that my key didn't work. Weird. I went to the reception and spoke to the night manager. He told me their system still had me in room 1xx. I said that didn't make sense because I was able to get into 3xx earlier and, importantly, my belongings were still there. The night manager went up with me to 3xx only to find someone else in the room. He apologized to the person, and given the embarrassing situation, we left quickly without asking about my belongings. We then went to room 1xx in case my belongings were moved there. Nope, it was empty. The night manager then asked a staff to check if they were in the storage. Not there either. So room 3xx was still the most likely place where my belongings could be. We went back there and after explaining to the person in the room what happened, I went in and sure enough my belongings were right there. This was a serious mistake as it left my passport, money and luggage alone with a stranger. Somehow the staff who checked me in gave me the key to 3xx but unintentionally left me in the system in 1xx. The hotel understood the gravity of the situation. Long story short, the next day we settled on the compensation for the mistake. The hotel staff seemed sincere in their apologies. And I was glad that the staff on duty were briefed on what happened from one shift to the next, saving me the trouble of having to explain. They were also prompt in their email responses. I felt that they genuinely wanted to resolve the issue to my satisfaction. If I could make one suggestion to the hotel, it'd be to update their system/process to make it impossible to issue a key to a room that the customer is not checked in to.

Smiling faces

트립어드바이저 평점 4.0/5

Ruchika B TripAdvisor 인증 리뷰

Very good location. 2 mins away from Station. One of the most friendliest and happy staff I came across. They were always smiling and helpful. Reception and at breakfast staff all good. Breakfast was very good . Keep it up guys. Best was complimentary Mini bar and treats. Mercy 🙂

The most amazing hotel in Paris ❤️

트립어드바이저 평점 5.0/5

571najin Solo travel - TripAdvisor 인증 리뷰

Amazing hotel in terms of the perfect location and the exceptional customer service by all the wonderful staff, who are always smiling and willing to do whatever it takes to make your stay truly memorable. The hotel and lobby are very beautiful, modern and luxurious. The check-in was very smooth. My lovely room had great amenities and a very comfortable bed as well as a lovely bathtub with hot water. While, the swimming pool was also amazing with the right temperature to swim. The buffet breakfast was truly delicious with everything you can think of. Thank you very much for this amazing stay and I’m already counting the days to be back. Cheers

Location is not good

트립어드바이저 평점 2.0/5

lola9876 TripAdvisor 인증 리뷰

Location is terrible. Gare Du Nord area is a nightmare with homeless people and migrants. Smell on the street is body fluids. I felt unsafe here. The most unsafe I felt anywhere in Europe. Hotel itself ok if it was somewhere else.

Dear Lola, Our establishment is not located at GARE DU NORD. We are located at GARE DE LYON which is not at all in the same part of the city. You might have made a mistake here. Furthermore, I do find your review quite offensive. I wish you a great day, Léa, Community & Quality Manager

Great choice 10/10

트립어드바이저 평점 5.0/5

Getaway781175 TripAdvisor 인증 리뷰

From check in to check out the experience was top class. The staff on all levels were just the best nothing was to much trouble. The reception staff were like tour guides aswell as receptionists. Ask anything and they take the time to explain it to you, directions etc. The hotel itself is immaculate, rooms ideal spacious clean and well equipped. Swimming pool an added bonus for the kids they loved it. Breakfast was more than adequate with a good variety of choice. The location is perfect for sightseeing. Overall I have to give it 10/10. Thank you for making me and my daughters Paris trip a trip to truly remember.

Dear Getaway781175, It is a pleasure to know your stay with us was "a great choice 10/10". We are glad our team was able to brighten your lovely stay with your daughters. We can't wait to have you back, Have a lovely day, Léa, Community & Quality Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,698 리뷰 9.4/10 위치
  • 1,984 리뷰 7.7/10 객실
  • 2,146 리뷰 9/10 서비스
  • 21 리뷰 8/10 인터넷 가격
  • 1,109 리뷰 8.5/10 조식
  • 1,030 리뷰 7.6/10 안락함
  • 720 리뷰 8.1/10 청결도
  • 521 리뷰 8/10 수영장

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