Novotel Lyon Gerland Musée des Confluences 4성

고객 평점 (ALL 평가) 4.2/5 2,142 리뷰

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호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • Ideal location for business and leisure (close to shopping center, museum)

  • Front-row seats to shows at La Halle Tony Garnier!

  • Our N'Loft: Team get-togethers, or family reunions just like at home

  • Family rooms, connecting possibilities, your children will be pampered.

  • VIP experience on our Executive floor!

숙박

호텔 위치

Novotel Lyon Gerland Musée des Confluences

70 avenue Leclerc, LYON CEDEX 07
69363 Lyon
France

GPS:45.733052, 4.823805

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

LA FABRIK

Our Brasserie is open every day! Simple, quality catering that will delight the young and young at heart!

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  2,142 리뷰

TripAdvisor 평가  4.0/5  1,406 리뷰

2023으뜸 시설

가족여행에 좋은 숙박

고객 평점 5.0/5

Brown 가족 - 전체(All) 통지 확인

방이 청결하였고 주차도 편리하여 가족여행에 매우 좋았습니다

S. Kunho님께, Novotel Lyon Gerland Musée des Confluences 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Kévin Moirou Front Office Manager

Just a hotel but not 4 star

트립어드바이저 평점 3.0/5

52andrew52 비즈니스 - TripAdvisor 인증 리뷰

Overall I would rate this stay and hotel as a 3.5 Star for hotel. The room was clean and tidy and bed was very comfortable. Maybe because of World Cup and crowds in the hotel this was the reasoning for the low service levels but a couple of things stuck out. One was be very careful when asking for a taxi. We asked for a taxi ( and could have been our English) but hotel car turned up and cost us 85 euro instead of 25. Being an Accor Platinum member i was a bit disappointed with some of the stay.

Had to pay 3€ for a towel….

트립어드바이저 평점 2.0/5

MarnixMarjolein TripAdvisor 인증 리뷰

Had to pay 3€ for a towel for the pool… Unbelievable! This is not service. Then just increase the price of the rooms. The pool is small, but the kids enjoyed it. It is really massive I must say this hotel. Beds were okay . But again the towels….

Queue up is their hospitality

트립어드바이저 평점 1.0/5

Vince1969 가족 - TripAdvisor 인증 리뷰

Surprised to check in today on July 14, 2023 and having to queue for half an hour as they open the checkin at 4pm and of course a huge queue. I said to myself sorry we all came in at the same time. By the time to change and put my swimming suit to go down with my wife and daughter to the pool… I felt like all Lyon was sharing a pool and it’s terrace… no wonder the Ibis next door uses the same pool. It also started to charge you for the towels which were like 3 Eur each… felt surprised as never experienced this before in any hotel. But Ok who cares. After all, we decided to stay indoor near the bar with the AC. I ask the bar tender for a bottle of Rose wine and he says he only opens at 6 though 2 of the staff were behind the bar chatting. I go outside and I had to queue for another 30 min … this is ridiculous does this Hotel ever read what hospitality really means … I never had ever had to queue for a drink in any hotel lounge! I went back in and asked to speak to the Manager. The manager said these are our rules !!! So be it… this one will go down for the most unfriendly and inhospitable hotel of my life stay away from it

Two stars

트립어드바이저 평점 2.0/5

baselerati61 비즈니스 - TripAdvisor 인증 리뷰

This hotel was awful. Two stars for rating and two stars for the level of the hotel. The food was the worst I’ve had at a hotel in years. The hallway to the room appeared to be undergoing work and was covered in plastic. We didn’t see any workers however or any changes. The room was ok but the bed was small. No bath, only a shower and only liquid soap in a bottle. Also I could not order room service, I had to go down to the restaurant. I was so tired, I just wanted dinner in my room. They said we should have left a deposit and that the credit card we left was not enough. This is their hotel policy. All in all, pretty weird. It did ok for a conference but I will never ever go back there. Terrible.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 725 리뷰 7.4/10 위치
  • 1,320 리뷰 6.5/10 객실
  • 1,305 리뷰 8/10 서비스
  • 19 리뷰 6.9/10 인터넷 가격
  • 662 리뷰 7.9/10 조식
  • 461 리뷰 6.1/10 청결도
  • 323 리뷰 3.8/10 수영장
  • 290 리뷰 5.2/10 편의 시설

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