Sofitel Kia Ora Moorea Beach Resort 5성

고객 평점 (ALL 평가) 4.5/5 2,549 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Sofitel Kia Ora Moorea Beach Resort - Image 1
Sofitel Kia Ora Moorea Beach Resort - Image 2
Sofitel Kia Ora Moorea Beach Resort - Image 3
Sofitel Kia Ora Moorea Beach Resort - Image 4
Moorea, BP 28, 98728 MAHAREPA, French Polynesia

호텔설명

호텔 추가 정보

  • Located on the most beautiful white sand beach in Moorea

  • Easy access, only 5min from Temae airport (MOZ) and Vaiare docks

  • The "K" restaurant, only fine dining restaurant of the island.

  • The Pure restaurant with outdoor terrace dining and dance shows during the week.

  • Best snorkeling of the island in the protected lagoon

숙박

빌라

Family Bungalow, 2 King Size beds, Ocean View

  • 6명 최대
  • 221 m² / 2378 sq ft
  • 침구 1 x 싱글 소파 베드 그리고 2 x 킹사이즈 베드
  • 전망: 라군 전망

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

Sofitel Kia Ora Moorea Beach Resort

Moorea, BP 28
98728 MAHAREPA
French Polynesia

GPS:-17.501289, -149.764378

전화
팩스 +689 40 55 12 00

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  2,549 리뷰

TripAdvisor 평가  4.5/5  4,300 리뷰

2024으뜸 시설

Anniversary Turns into Nightmare: Disgusting Experience at Sofitel Moorea

트립어드바이저 평점 1.0/5

robin f TripAdvisor 인증 리뷰

4/19/24 we were booked to stay at the Sofitel in Moorea, French Polynesia. for 3 nights to celebrate our 25 year anniversary. We were early so we waited for our room to be ready. The view was spectacular so we changed clothes & decided to go to the pool while we waited. The front desk gave us a couple towels and we walked down to the pool. The first thing we noticed was many pool tiles were missing and the pool was in disrepair. But the view was so nice we overlooked it. Went for lunch at the bar. The waitress was nice but the food wasn’t very good but again we chalked it up to personal preference. Then things went downhill. We we continued to wait we went into the lobby restrooms they were horribly old and awful where people had went to the restroom in the floor and no one cleaned up. We had booked one of the nicest overwater bungalows. Then we got our room and it looked 50+ years old. Scratched up everywhere and things broken, stains on the furniture. Just looked awful. Certainly NOTHING like what had been advertised. Clearly the ratings on the internet must be censored/old. We were so upset and disappointed. Then things got worse, I went to turn down the bed and found a big yellow spot on the sheets like someone had urinated on them. We didn’t eat all night because we were so upset. We went down to the person in charge, Kanita, and told her what we found. She helped us and switched us to another room + had cleaning check bedsheets. The room was still old and smelled of urine as well but better than the other one. Our Anniversary was ruined. We didn’t know what to do but were stuck at that point. 1st thing next morning we talked to Kanita again and our travel company. Kanita was the one bright spot in the situation. She was very helpful and talked to her manager and agreed to not charge us for the following 2 nights so we could move to another hotel. However, we should never have been charged for the first night either. It was expensive to get to Moorea, then to experience this was terribly disheartening. We were going to switch to another hotel but were told that the Hilton and the Manava. we the next best but not as good as the Sofitel. The food was really bad at both. This was Sofitel who told us this. With no good hotel or food we decided to move directly to the second part of our trip in Bora Bora. We spent all day rebooking and switching our entire itinerary including moving flights. Sofitel should be ashamed of themselves. To allow a hotel to be in such disrepair! We travel often and we will never, never stay at another ACCOR (Owns Sofitel) again. We will stay at a Brand we can trust! I reached out to ACCOR to tell them what had happened and they just pushed me back to the local management which didn't respond. Their Leadership needs to inspect and oversee their hotels. They should be responsible for what is connected to their brand. More than $1K USD a night, bad food, broken, old, dirty accommodations. Our time is worth more than that! What a miserable experience! Moorea is a beautiful island with wonderful people but I hope this review helps others to know before they are mislead by dated travel pictures and reviews.

Honeymoon at Sofitel!!

트립어드바이저 평점 5.0/5

Samantha R TripAdvisor 인증 리뷰

Our honeymoon was beyond perfect at the Sofitel. We loved waking up on or next to the crystal clear water. The buffet breakfast is beyond delicious and the omlette chef Heinz has awesome energy. Our rooms had very comfortable beds and pillows and a lot of space to relax and have our bags in. We loved the balconies and privacy to suntan or read in the sun. A must visit 💕

Dear samantharU1195NF, First of all, congratulations for your wedding ! We thank you for your very nice message after your stay at the Sofitel Kia Ora Moorea Beach Resort. We are deligthed that you appreciate our service and our bungalows. We will share with our staff your compliments. We will be pleased to welcome you again in our little corner of paradise. With warm regards,

Not worth the expense

트립어드바이저 평점 2.0/5

elainerT1913YC Couples - TripAdvisor 인증 리뷰

Beautiful location, but that’s it. We had a bungalow over the water which had great snorkeling from our own private deck. Everything was too expensive (room, food, drinks) and low quality. Entire resort needs renovation. Food was terrible.

Dear elainerT1913YC, We read with great interest your review after your stay at the Sofitel Kia Ora Moorea Beach Resort. Please be assured that we are taking the necessary steps for the renovation of our hotel. We will share your feedback with the Chef. We hope you will keep confidence in our brand and will be with us again for a future stay. With kind regards,

Very nice.....BUT....

트립어드바이저 평점 4.0/5

milnerdg Couples - TripAdvisor 인증 리뷰

Beautiful location, friendly staff, everything you really need is provided. Breakfast is great (the guy who does the eggs is an absolute credit to the hotel) Rooms are beautiful with the comfiest bed ever ! A few areas they can improve upon are - 1. Cushions or bases for the sunbeds - very uncomfortable with just a towel it's a sofitel on the beautiful beach so please invest in some comfort for the guests. 2. Priced in bars for drinks and snacks are silly. People are paying a high amount to stay here, so at least make the drinks and food a little more sensibly priced. 3. Checkout is SLOW so plan ahead it took us almost 40mins in a queue to check out - which is a shame..... the end of the vacation is the bit that sticks so if everything is perfect throughout and then check in is slow and painful it Spilsby the whole experience for some. Otherwise, great place and great staff !!!

Dear milnerdg, A great mauruuru for this sharing of experience after your stay at the Sofitel Kia Ora Moorea Beach Resort. The kindness of our staff is our strength and what a beautiful reward to see that you have been touched by this. We are delighted that you appreciate the location and the room. Please accept our apologies for the delay of the check-out. We hope to have the pleasure to welcome you in our corner of paradise. With best regards,

친절함

고객 평점 4.5/5

Hongjae L. 커플 - 전체(All) 통지 확인

6박 7일동안 마주치면 반갑게 인사해주고, 이것저것 추천도 잘해주었다. 부활절 기간이라서 손님이 많았음에도 우리를 기억해주고, 도와주려고 노력했다. 폴리네시아의 여유를 느낄 수 있었다.

L. Hongjae님께, Sofitel Kia Ora Moorea Beach Resort 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. The management Sofitel Kia Ora Moorea Beach Resort

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 622 리뷰 9/10 위치
  • 1,062 리뷰 7.9/10 객실
  • 1,425 리뷰 8/10 서비스
  • 22 리뷰 7.9/10 인터넷 가격
  • 290 리뷰 8.6/10 조식
  • 232 리뷰 6/10 청결도
  • 76 리뷰 5.2/10 수영장
  • 66 리뷰 7/10 웰니스 센터

Powered by Trustyou

주변에 있는 다른 시설

Tahiti Ia Ora Beach Resort - Managed by Sofitel (Closed) 5성

거리 22.149 km

호텔 보기
Maharepa 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.