ノボテルリゾート & スパクラスナヤポリヤナソチ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,699 件のレビュー

ノボテルリゾート & スパクラスナヤポリヤナソチ - Image 1
ノボテルリゾート & スパクラスナヤポリヤナソチ - Image 2
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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • クラスナヤポリヤナリゾートは標高960 m地点に位置します

  • ビジネスイベントを開催できる最先端技術を完備したコンファレンスホール 2 室

  • 屋外テラス(The Grill)のある、パノラマビューを楽しめるレストランです

  • 冬の間、お客さまは、主な特典をお楽しみいただけます—スキーイン/スキーアウト

  • 487㎡のプレジデンシャルルーム。3ベッドルームとパノラマデッキを備えています

当ホテルの客室

ホテル所在地

ノボテルリゾート & スパクラスナヤポリヤナソチ

Gornaya Str, 11
354392 ソチ
ロシア連邦

GPS:43.669692, 40.257342

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THE GRILL

ホテル7階のレストラン「THE GRILL」からは、コーカサス山脈のパノラマビューをお楽しみいただけます。シェフによる伝統料理を絶妙にアレンジしたヨーロッパ料理は、誰もが感動することでしょう。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,699 件のレビュー

トリップアドバイザーの評価  4.0/5  547 件のレビュー

Overpriced for this quality

トリップアドバイザーの評価 3.0/5

UlyanaInStars Couples - トリップアドバイザー認証口コミ

ROOMS: spacious and bright. For now interior is worn-out. Bathroom with a shower. Water isn’t warm, you need to wait a lot of time, but in the end it doesn’t get hot. There is no heated floor inside the bathroom. View from the room can be different - if you want to have striking view on mountains, you’d better check it in advance. LOCATION: 1h drive from the airport, next to ski lift. Grocery store is in 6min walking distance. FOOD: breakfast 7-11am , two restaurants - both of them have mountain view. FACILITIES: wi-fi, gym, SPA with outdoor heated pool, meeting rooms. Free ski lift from Krasnaya Polyana. STAFF: polite and smiley.

Dear Guest! Thank you for choosing our hotel and for leaving your review. I am sorry that I am not able to identify you and your phone number in order to discuss your review more specifically. I would be grateful if you could contact me via email by writing to hb530-fo3@accor.com. We regret that we were not able to meet your expectations 100%. We hope that this stay did not affect your attitude towards the hotel as a whole - we will always be happy to welcome you again as a Hotel Guest and will not miss the opportunity to show you improvements in our work taking into account your comments. With respect and gratitude, Guest Relations Manager Yaroslava Rastyushevskaya

Amazing staying

トリップアドバイザーの評価 5.0/5

Helenka50 トリップアドバイザー認証口コミ

Excellent property and very convenient to activities. Front desk staff is pleasant and helpful. Property is clean and has a fantastic mountain view.Overall, we had a great experience with the NOVOTEL RESORT HOTEL;all the amenities were great. The room was wonderful, clean, and perfect to celebrate a birthday weekend.The bed was super comfy. Both check-in and check-out were professionally handled and easy.Special thanks to Kristina, she could handle and resolve any issues or disputes during our stay at the hotel. She is a very polite helpful person whom you can approach for any help or travel advice. We will be back soon!!!

Dear Helena, Thank you for choosing Novotel Resort Krasnaya Polyana Sochi! We are glad that you were able to take the time to share your impressions of your stay at our hotel. It is very nice that you were satisfied with the level of service and highly appreciated the work of the staff. I am very pleased that you have noticed my efforts to make your stay pleasant. Such reviews are the best motivation for the staff. Thank you again for your feedback! See you again! Kind regards, Guest Relation Manager Kristina Burleva

Novotel Resort Krasnaya Polyana Sochi

トリップアドバイザーの評価 5.0/5

shuror Friends getaway - トリップアドバイザー認証口コミ

True definition of amazing hotel. The room was very comfortable and luxury. The view was impeccable. The staff was amazing. The breakfast buffet at the top floor is beyond exceptional. The view of the mountains while eating breakfast on the patio was from a different world. The surrounding area was very pleasant and quiet. Take the cable cart down to the main street and enjoy shopping call my gambling and above all cuisines. Or you can take the cable cart up to explore high elevation mountains.

Dear Guest, Thank you for choosing Novotel Resort Krasnaya Polyana Sochi for your holiday! Thanks for the great review for our hotel! We are glad that you had a good time with us and look forward to seeing you again soon! Kind regards, Kristina Burleva Guest Relations manager HB530-FO2@accor.com

Absolutely Stunning

トリップアドバイザーの評価 5.0/5

meetdoshid Friends getaway - トリップアドバイザー認証口コミ

We stayed a few nights at this property. The hospitality at this property was at its best. Eduard from guest relations made all the difference. He was so welcoming so helpful and supportive. Everyone at the property was courteous. In true sense they valued hospitality. We used the complimentary Rixos Spa as a part of novotel and that we think was great. The hotel also offered free cable car to lower floor as well as free shuttle after cable car timings. All in all the hotel is in an amazing location, beautiful views, great rooms, amazing hospitality and everything one needs on a holiday.

Dear Guests, We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin

Luxury service by affordable price

トリップアドバイザーの評価 5.0/5

Sandu Ţ ファミリー - トリップアドバイザー認証口コミ

Me and my family spent here a few beautiful days! We liked this hotel for lots of reasons, location, welcoming staff, nice views, all of that gave us a sence of inner peace and truly unique experience! We will come back here soon thanks to all of that!

Dear Sandu, We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Eduard Abdullin

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 463 件のレビュー 9.6/10 ロケーション
  • 909 件のレビュー 9.1/10 客室
  • 942 件のレビュー 9.4/10 サービス
  • 695 件のレビュー 9.7/10 朝食
  • 330 件のレビュー 8.8/10 料理
  • 275 件のレビュー 9.1/10 快適さ
  • 221 件のレビュー 8.3/10 清潔さ
  • 99 件のレビュー 8.4/10 お値打ち度

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