ノボテル チェンマイ ニムマン ジャーニーハブ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,184 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 当ホテルは、タイ北部で唯一のノボテルです

  • 当ホテルのファミリーパッケージには、16 歳未満のお子様向けの無料の朝食が含まれています。

  • ペットフレンドリーなホテルです。

  • 当ホテルは、ワンニンマン、マヤショッピングセンター、マヤシアターから徒歩圏内の場所に位置しています。

  • ワンニンマンアートカルチャー&コンテンポラリーアートセンターも徒歩ですぐです。

当ホテルの客室

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ホテル所在地

ノボテル チェンマイ ニムマン ジャーニーハブ

7 * 77 Moo 2, Huay Kaew Road, チャンプアック、ムアン
50300 チェンマイ
タイ

GPS:18.804685, 98.96416

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

FOOD EXCHANGE

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,184 件のレビュー

トリップアドバイザーの評価  4.0/5  151 件のレビュー

Better options available

トリップアドバイザーの評価 2.0/5

326saranga トリップアドバイザー認証口コミ

I was not happy with this hotel, I usually book accor hotels only . Service issue , Ants problems , location of hotel not ideal . Noise issues from other rooms Good part was the view from swimming pool. They don’t acknowledge accorplus members like other hotels does .

Dear Sarang, I trust this message finds you well. I wanted to extend my sincerest gratitude for taking the time to share your feedback with us following your recent stay at our hotel. Your insights are incredibly valuable to us as we continually strive to enhance the guest experience. We are delighted to hear your kind words regarding the view (of mountains) from our swimming pool. Your appreciation means the world to us, and we are thrilled that you enjoyed this aspect of your stay. However, I want to express our heartfelt apologies for any inconvenience you experienced during your stay. Your satisfaction is of the utmost importance to us, and we deeply regret any shortcomings in our communication and service delivery. Upon reviewing your review and investigating the issues you raised, we found that the ants in your room were attracted to the cake we had placed for the birthday celebration. Please accept our sincere apologies for this unexpected occurrence. We have taken immediate steps to rectify the situation and implement preventive measures to ensure a seamless experience for our guests moving forward. Regarding the acknowledgment of your Accor membership, we truly appreciate your loyalty to our brand. It pains us to hear that we may not have effectively communicated the benefits corresponding to your membership tier. We understand the importance of recognizing and honoring our members, and we regret any oversight in this regard. Your comfort and satisfaction are paramount to us, and we deeply apologize for any disappointment caused by this oversight. During your stay, we aimed to express our gratitude for your membership through various gestures, including a Welcome Drink voucher upon check-in, a Welcome fruit basket with a personalized card, and a Room Upgrade. However, we understand that clear communication regarding membership benefits is essential, and we acknowledge our responsibility in ensuring that our guests are fully informed and catered to in accordance with their membership status. Furthermore, we regret the unavailability of lounge access. While our hotel does not feature a lounge, we acknowledge that membership benefits, including lounge access, are determined by the tier of guests membership. We apologize if this was not clearly communicated to you during your inquiry. Unfortunately, as per the current tier of your membership, lounge access is not included as a member benefits. Your feedback serves as a valuable reminder of the importance of transparent communication and diligent service delivery. We are committed to learning from this experience and enhancing our efforts to exceed your expectations in the future. Please know that we are genuinely sorry for any inconvenience or disappointment you experienced. Your satisfaction is our utmost priority, and we would be grateful for the opportunity to restore your trust and welcome you back for a seamless and enjoyable stay. If there are any additional details or concerns you would like to share with us, please do not hesitate to reach out directly. We are here to listen and ensure that your future experiences with us are nothing short of exceptional. Thank you once again for your understanding and patience. We look forward to the possibility of serving you again and providing you with the outstanding hospitality you deserve. Warmest regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Jouneyhub

気持ち良いベッド

お客さまの声 4.0/5

Te 一人 - 確認済みレビュー すべて

久しぶりに気持ち良いベッドで熟睡しました😴 プールは狭くて残念でした。 スタッフの方々は親切でよかったです。

TEさん、 Novotel Chiangmai Nimman Journeyhubへのご滞在、誠にありがとうございました。素晴らしいお部屋で快適な睡眠をお楽しみいただけたようで、大変嬉しく存じます😴 プールの狭さについておっしゃっていただき、大変申し訳ございません。お客様のご意見を真摯に受け止め、改善の余地を模索してまいります。また、スタッフの対応にご満足いただけたとのこと、心より感謝申し上げます。お帰りの際には、ぜひ再びお越しいただけますことを願っております。Novotel Chiangmai Nimman Journeyhubより、お待ち申し上げております。 よろしくお願いします Sirisook Moore Operations Manager

Great safe location, but in-hotel dining could be better

トリップアドバイザーの評価 4.0/5

neigyleopard トリップアドバイザー認証口コミ

Biggest plus-point was the proximity to MAYA mall and One Nimman mall (10-minute walk). Felt very safe for females travelling alone. Comfortable rooms with multiple USB charging points so Thai chargers are not required. Easy to order taxis as well as GrabFood to the hotel. Limited choices in terms of vegetarian food, less pricey options can be found within walking distance.

Dear neigyleopard, Thank you for choosing Novotel Chiangmai Nimman Journeyhub and taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel's safe location and proximity to MAYA mall and One Nimman mall. It's great to know that you felt safe during your stay, especially as a female traveler. We appreciate your compliments on our comfortable rooms and the convenience of multiple USB charging points. We understand that you would have preferred more vegetarian food options, and we will certainly take this into account. Thank you once again for your valuable feedback. We hope to welcome you back in the future. Best regards, Sirisook Moore Operations Manager

Good Staff service at front. Great gym and location.

トリップアドバイザーの評価 5.0/5

Dreamer13605843833 トリップアドバイザー認証口コミ

Good Service from Front staff who check in and provide hotel facilities for us. She always smile and greeting us when walk pass the hotel lobby. There are free shuttle to Maya mall which very good for me to shopping at Nimman road. Also taxi or grab she can service to me as per request. The location near Nimman and CMU so, i can order local food drop at front desk. It is so easy. The room was not big size but facilities like pool and gym was ok. I enjoy with 24hrs. gym.

全体的にキレイ

お客さまの声 4.0/5

Traveler ビジネス - 確認済みレビュー すべて

1泊しかしていないのでよくわからないが、朝食含めまずまずだと思います。

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukherjee General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 694 件のレビュー 8.3/10 サービス
  • 14 件のレビュー 6.2/10 インターネット
  • 427 件のレビュー 5.7/10 快適さ
  • 375 件のレビュー 8.1/10 清潔さ
  • 308 件のレビュー 7.5/10 朝食
  • 200 件のレビュー 5.2/10 設備

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