プルマンサンティアゴビタクラ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,004 件のレビュー

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Av Vitacura 3201 Vitacura, 7630578 サンティアゴ, チリ

説明

ホテルのその他の情報

  • お身体の不自由なお客様に対応した設備

  • 24 時間対応のコンシェルジュサービス

  • 無料の駐車場

  • ジムとレンタサイクル

  • 屋外テラス

当ホテルの客室

ホテル所在地

プルマンサンティアゴビタクラ

Av Vitacura 3201 Vitacura
7630578 サンティアゴ
チリ

GPS:-33.407496, -70.598381

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

朝食

非契約写真

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,004 件のレビュー

トリップアドバイザーの評価  4.5/5  2,888 件のレビュー

2023エクセレンス認証

Room Facilities - No tea and coffee facilities

トリップアドバイザーの評価 3.0/5

heather l トリップアドバイザー認証口コミ

Stayed twice at the Pullman Vitacura this March. The hotel is clean and offers a good breakfast. However it is not centrally located. It has a very small cold swimming pool. There were no tea or coffee room facilities available I the room for our first visit however when we returned to the hotel with our tour a few days later that room did have a tea/coffee maker.

Dear Heather, We appreciate you answering our satisfaction survey and your valuable comments. We are glad you enjoyed breakfast at our restaurant. Nevertheless, we are deeply sorry our location did not suited your needs and the pool temperature was too cold for you. Unfortunately, not all of our rooms have a coffee machine or a kettle, it depends of the room category you reserve. We will share your comments with all our staff. We deeply appreciate the valuable feedback you have provided us, as it allows us to offer our guests a great experience and a high quality service. We expect to see you again very soon to offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

Met expectations

トリップアドバイザーの評価 5.0/5

Dave H Couples - トリップアドバイザー認証口コミ

We stayed here for 4 nights while on our first vacation to Santiago. The hotel was clean and quiet. The beds/pillows were comfortable. Easy walking or Uber to several nice restaurants. The staff was very helpful and we would especially like to praise Hector for his excellent guidance during our stay. The outside courtyard was small put a pleasant place to sit and drink wine in the evening. The pool was too cold for us but we sat and soaked up the sun anyways(snowing back home). The breakfast was tasty and varied everyday we were there. We ate appetizers in the hotel restaurant one night and they were good. Not everyone spoke English but they were patient and gracious to us. Few minor complaints but no big deal(maybe we are spoiled). No wash cloths, no stopper for sink, no coffee machine or ice bucket, room could only be cooled with room key. Again, no big deal to any of these complaints. All in all a very nice hotel

Dear Dave, We appreciate the time you have taken to answer our satisfaction survey and also your valuable comments. We are glad our hotel met your expectations and you had a good experience during your stay with us. Thank you for the positive rating you have given us on this platform, we will share it with our team. We deeply appreciate your valuable feedback, as it allows us to offer our guests a great experience and a high quality service. We hope to host you again at our hotel and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

Ageing hotel

トリップアドバイザーの評価 3.0/5

ClubGGG ビジネス - トリップアドバイザー認証口コミ

The location in Vitacura is fine, with plenty of restaurants around.service is good, staff available and caring, which was pleasant. Room was average, bed comfortable but all around was noisy, day and night. You can hear noise from next room, people walking and chatting from the corridor, and above all doors being slammed. Even the service door used by staff on the floor was slammed XX times per day. Sleeping with earplugs to stop the noise is never good. The gap between the door and the floor does not help: we had to roll a bath rowel to muffle a bit the noise. TV was unwatchable with blurred images on most of the channels, although there is a good selection Chilean and other international channels. A bit overrated to me.

Dear guest, We appreciate the time you have taken to answer our satisfaction survey and your valuable comments. We are deeply sorry you heard disturbing noises from your room and the TV in the room disappointed you. Nevertheless, we are glad you liked our hotel location and our staff was pleasant. We will share your comments with all our team. We truly appreciate the valuable feedback you have provided us, as it allows us to offer our guests a great experience and a high quality service. We hope you will give us another opportunity to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

Great hotel in good location

トリップアドバイザーの評価 5.0/5

Shirley L Solo travel - トリップアドバイザー認証口コミ

Classy hotel of modern design. Many spaces to meet with colleagues or friends. Rooms had comfortable bed, bottled water and adjustable temperature. The rooms were quiet. Nice breakfast. Great service and helpful staff. I would stay there again. I felt safe walking around.

Dear Sherley, We strongly appreciate you answering our satisfaction survey and the score you have given us on this platform. We are glad you enjoyed your room and your breakfast, and our staff was helpful and offered you a great service. Thank you again for your valuable feedback, as it allows us to offer our guests a great experience and an excellent service. We expect to see you very soon again. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

Large room, great bar in great neighborhood of Santiago

トリップアドバイザーの評価 5.0/5

globaltrotter_carol Solo travel - トリップアドバイザー認証口コミ

Great hotel, also for a solo traveler. I love the bar. Great place to come here after you done some excursions to relax . Large rooms, good location. Friendly staff. Breakfast is really good. Gym is good, pool is really tiny and cold. Free drinking water in the lobby to fill your bottle.

Dear Carol, We appreciate you answering our satisfaction survey and the score you have given us on this platform. We are glad you enjoyed your time at our hotel. We are sorry the pool temperature was too cold for you. We will share your comments with all our staff. We deeply appreciate the valuable feedback you have provided us, as it allows us to offer our guests a great experience and a high quality service. We expect to see you again very soon to offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 784 件のレビュー 8.3/10 サービス
  • 13 件のレビュー 3.7/10 インターネット
  • 455 件のレビュー 8.1/10 朝食
  • 242 件のレビュー 5.7/10 清潔さ
  • 220 件のレビュー 8.2/10 設備
  • 170 件のレビュー 7.8/10 雰囲気

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