Swissôtel Sarajevo 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 16 件のレビュー

Swissôtel Sarajevo - Image 1
Swissôtel Sarajevo - Image 2
Swissôtel Sarajevo - Image 3
Swissôtel Sarajevo - Image 4
VRBANJA 1, 71000 SARAJEVO, Bosnia And Hercegovina

説明

ホテルのその他の情報

  • Labelled ALLSAFE

  • A 15-minute drive from Sarajevo International Airport

  • Adjacent to Sarajevo City Center, one of the largest shopping malls in Bosnia and Herzegovina

  • An interactive restaurant, a light-filled café and a laid-back lobby lounge

  • Four spacious meeting rooms including a large conference hall

当ホテルの客室

ホテル所在地

Swissôtel Sarajevo

VRBANJA 1
71000 SARAJEVO
Bosnia And Hercegovina

GPS:43.855233, 18.407165

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  16 件のレビュー

トリップアドバイザーの評価  4.0/5  104 件のレビュー

Amazing staff, we’ll be back!

トリップアドバイザーの評価 5.0/5

Sandra T トリップアドバイザー認証口コミ

The hotel is beautiful, it’s at great location with fantastic amenities, but the best part of our stay was service. From friendly staff at the front desk with their friendly smiles (Selma, valet), to amazing experience at the breakfast. Davor was exceptional with his attention to details; by the second day he knew what our favorite drinks were and went out of his way to make us feeling welcomed. We felt like at home, with friends or family. Davor is a true ambassador for the hotel and the brand and we thank him for great experiences!

Dear Sandra, Thank you very much for the kind words and the review you posted. We sincerely appreciate your efforts and we are delighted to see our employees dedication to the service we provide being valued. It was a great pleasure to have you with us and we are very much looking forward to the next time :) Kind regards, Swissotel Sarajevo

Swisshotel spa

トリップアドバイザーの評価 3.0/5

Nomad61783835203 Solo travel - トリップアドバイザー認証口コミ

I used the spa facilities here one afternoon, which are very clean and wasn't busy . I had a relaxing steam and sauna which has nice views towards the mountains. The loungers are a little uncomfortable. The jacuzzi wasn't working but I was allowed to use the private one . I didn't like the split levels but that's just my personal preference. The staff work very hard to keep the areas clean and tidy which shows . I would probably visit again when in sarajevo.

Dear Nomad, We are very happy to see you have enjoyed your visit in the Golden Rain Spa center and to see you appreciate the efforts from our staff. We are aware about certain issues we are currently experiencing and we are working on removing them and adding some upgrades as well :) Hopefully, we can finish soon enough and you can enjoy your next visit even more. Kind regards, Swissotel Sarjevo Kind

Lovely clean spa- however hidden costs to use the jacuzzi and not all amenities available to use due to renovations

トリップアドバイザーの評価 3.0/5

401eleanors Friends getaway - トリップアドバイザー認証口コミ

Whilst in Sarajevo me and my friend paid for a day pass for the spa on the top floor of the hotel. This was very easy to organise and we were able to book treatments on the day. The price was very reasonable and the spa was very clean and had a relaxing atmosphere. The view out the windows was beautiful, you get to look over the city in which is a great touch to help you relax. We both had a shoulder, neck and back massage which was lovely. The downsides to the spa were that there was only 1 of the 4 saunas actually open- the others were out of order or under renovation. The jacuzzi is an extra payment for use which I think is ridiculous as you are already paying to use the spa. The showers did not go very hot in the changing room..they were luke warm which therefore prevented me from wanting to wash my hair due to the colder shower temperatures.

Dear Eleanor, We really appreciate the review and the time and dedication you poured into it. We are happy you enjoyed your visit, the massages and the atmosphere as well. We are also working very hard in order to finish the renovation and the upgrades as soon as possible and improve the overall experience with all the saunas and the baths up and running at full capacity. Kind regards, Swissotel Sarajevo

Best experience

トリップアドバイザーの評価 5.0/5

camillejE4517AL トリップアドバイザー認証口コミ

Best view to wake up to! The hotel is located in the best spot. Connected to the biggest mall in Sarajevo. Clean, spectacular view from the Salt Room in the spa! You can relax and just take in the view. I recommend to go in the early evening to enjoy a sunset view. I stayed on the 17th floor which had a terrific view both day and night. Service was excellent!! The team in the restaurant, the bistro (breakfast) and lobby bar are all excellent!! The reception desk team were the most welcoming and offered a very warm hello on arrival. It is rare that in large hotels you can be made to feel at home, but the team here in this hotel really make you feel comfortable and at home in Sarajevo. There is a real kindness in the people. The team at the Spa were incredibly nice and made me feel relaxed and welcomed. Special shout out to Edin at the Spa, he was very professional and showed me all over both floors of the Spa and explained each of the services they offer in a conversational and non imposing way. His colleague Omar at the Spa was also very kind and professional, he shared so much with me about the neighbourhood and Sarajevo. They both gave me tips on where to visit during my short stay and suggested different times of the year to return to the hotel to enjoy Sarajevo more. Excellent Service. I work in leadership for a global airline, and I understand more than anyone, the importance of engaging customer service. The team at the Swissotel Sarajevo embodied all of this. See you soon!

Great for business travels

トリップアドバイザーの評価 5.0/5

faisalprotocol ビジネス - トリップアドバイザー認証口コミ

Hotel management (Zlata) was always there for us and had provided great assistance to us. Available 24/7. Great reception team (Fuad, Hafsah, Mirsad and the rest of the team) Meeting rooms service was also great. No doubt it was one the the best business travels I have had. Thank you Swissotel Management for the great work your doing.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 302 件のレビュー 9/10 ロケーション
  • 394 件のレビュー 7.9/10 客室
  • 410 件のレビュー 7.3/10 サービス
  • 6 件のレビュー 0/10 インターネット
  • 207 件のレビュー 6.1/10 朝食
  • 174 件のレビュー 5.2/10 清潔さ
  • 117 件のレビュー 5.2/10 料理
  • 72 件のレビュー 8.9/10 雰囲気

Powered by Trustyou

周辺の他の施設

Sarajevoのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。