Raffles Jakarta 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,922 件のレビュー

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Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, 12940 Jakarta, Indonesia

説明

ホテルのその他の情報

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

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ホテル所在地

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,922 件のレビュー

トリップアドバイザーの評価  5.0/5  2,553 件のレビュー

2024エクセレンス認証

Perfect Stay

トリップアドバイザーの評価 5.0/5

gresagunawan トリップアドバイザー認証口コミ

The room was so spacious and the service was BEYOND. They prepared everything I requested upon my arrival and everything is just perfect. They have a private access from the hotel to the shopping mall, and this was a plus for a homebody like me. Had a chance to try the spa treatment and safe to say I'd go back if I can to try another treatments. My therapists Mbak Tika and Mbak Iin were super! Must try 😆👍🏻

Dear Ms. Gresa, Thank you for taking the time to share your recent experience at Raffles Jakarta. We are delighted to hear that your stay with us was nothing short of perfect and that you enjoyed the spaciousness of your room and the exceptional service provided by our team. It warms our hearts to know we could meet and exceed your expectations by preparing everything you requested upon arrival. Ensuring your comfort and satisfaction is our top priority, and we are thrilled to hear that we succeeded. We are pleased that you appreciated the convenience of our private access to the shopping mall. We understand the importance of providing our guests with seamless access to amenities, and we are delighted that this added convenience enhanced your experience with us. Moreover, we are thrilled that you had the opportunity to indulge in our spa treatments and found them enjoyable. We will be sure to pass along your compliments to Mbak Tika and Mbak Iin, who will undoubtedly be delighted to hear of their positive impact on your experience. Thank you once again for choosing to stay with us at Raffles Jakarta. We look forward to welcoming you and your family back for another memorable stay shortly. Warm regards, Rhany Guest Experience Manager

Extraordinary hotel for my taste

トリップアドバイザーの評価 5.0/5

MarkhamJulson ビジネス - トリップアドバイザー認証口コミ

This is just amazing hotel, extraordinary one. The hotel staff is extremely professional and service is excellent. The hotel has all the facilities that one can imagine. The gym and pool area are just great. I can warmly recommend the club lounge services, too.

Dear Jan-Markus H, Thank you for taking the time to share your experience with us. It brings us immense joy to hear that your recent stay at Raffles Jakarta exceeded your expectations and left such a positive impression on you. Your kind words regarding our hotel staff and the level of service provided are genuinely appreciated. We ensure every guest receives exceptional service and feels warmly welcomed throughout their stay. It is lovely to hear that you found our facilities, including the gym and pool area, to be great additions to your experience. We are especially delighted to hear that you enjoyed the club lounge services. Our team works tirelessly to create memorable experiences for our guests, and we are thrilled that you found value in this offering. Thank you for recommending our club lounge and highlighting the convenience of our location next to Lotte Mall. We understand that little details can make a big difference, and we are pleased you found our proximity to the mall advantageous. It was a pleasure having you stay with us during your business trip, and we hope to welcome you back soon for another extraordinary experience at Raffles Jakarta. Warm regards, Rhany Guest Experience Manager

A wholesome and pampered experience

トリップアドバイザーの評価 5.0/5

Lance K トリップアドバイザー認証口コミ

It was a pleasant stay in a laidback city of Solo. They managed to fix my shower head after I raised it. Shout out to Stefani from the front desk for helping sort out our transport leaving Solo. She's been a huge help. One thing I think can be improved is definitely the breakfast service. It'd be great if we can be escorted to a table instead of looking for one ourselves.

Dear Lance, Thank you for staying with us during your time in Solo and sharing your experience with us. We are delighted to hear that you had a pleasant stay and that our team, particularly our team from the front desk, was able to assist you promptly and efficiently. Your recognition of our team's exceptional service is truly appreciated, and we will ensure that your kind words are passed on to her. Your feedback regarding the breakfast service is invaluable to us, and we apologize for any inconvenience you experienced. Rest assured, we will consider your suggestion to enhance the dining experience for our guests. Ensuring a seamless and comfortable experience is our priority, and we are committed to continuously improving our services based on valuable feedback such as yours. It was a pleasure to have you as our guest, and we hope to welcome you back to Raffles Jakarta shortly for another memorable stay. Please do not hesitate to contact us if you have any further suggestions or requests. Warm regards, Rhany Guest Experience Manager

Dining experience

トリップアドバイザーの評価 4.0/5

Sulaiman A トリップアドバイザー認証口コミ

I'm having a dinner at Arts Restaurant yesterday, thank you Mr. Ikram for a fantastic services. We enjoyed our dinner very much. Your staff at front desk (Ms. medina) very friendly, The staff here truly cares about their guests. They were attentive, and our server was sweet and helpful (Ms. Ayu) by the way i love the Dessert and i love the vibe of patisserie corner. I will definitely be back, keep up the good works!

Dear Mr. Sulaiman, Thank you for choosing Arts Restaurant for your dining experience and for sharing your feedback. We are overjoyed to hear that you enjoyed your dinner and that our team members, Ikram, Medina, and Ayu, played a significant role in making your evening memorable. Your kind words will be shared with them, and they will be thrilled to know that their dedication to exceptional service has made a positive impression on you. We are delighted that you loved the dessert and enjoyed the vibrant ambiance of our patisserie corner. Your satisfaction is our utmost priority, and we are committed to maintaining the high standards that you have come to expect from us. We look forward to welcoming you back to Arts Restaurant soon for another delightful dining experience. Should you have any special requests or preferences for your next visit, please do not hesitate to let us know. Warm regards, Rhany Guest Experience Manager

Great hotel

トリップアドバイザーの評価 5.0/5

linardyl2018 トリップアドバイザー認証口コミ

Checked in and upgraded to the garden view suite king from our initial booking. The room was very big and beautiful, all the staffs are also very kind and helpful. There is a kids club and playground for children to play at. There also a free kids activity when we stayed there.

Dear Mr. Linardy, Thank you for choosing to stay at Raffles Jakarta and for taking the time to share your experience with us. It brings us immense joy to hear you had a great stay with us. We are delighted that you enjoyed upgrading to the garden view suite king. Providing our guests with spacious and beautiful accommodations is one of our priorities, and we are thrilled that you found your room both comfortable and aesthetically pleasing. Our team takes great pride in delivering exceptional service, and we are pleased to hear that you found our staff to be kind and helpful throughout your stay. Your satisfaction is our utmost priority, and we are committed to ensuring that every aspect of your experience exceeds your expectations. Knowing your children had a fantastic time at our kids club and playground is lovely. We understand the importance of providing engaging activities for our younger guests, and we are delighted that they were able to enjoy the complimentary kid's activities during your stay. Thank you once again for choosing Raffles Jakarta for your recent stay. We look forward to welcoming you back soon for another memorable experience. Warm regards, Rhany Guest Experience Manager

との提携 TripAdvisor

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