Swissôtel Resort Bodrum Beach 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 364 件のレビュー

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Swissôtel Resort Bodrum Beach - Image 1
Swissôtel Resort Bodrum Beach - Image 2
Swissôtel Resort Bodrum Beach - Image 3
Swissôtel Resort Bodrum Beach - Image 4
Gazi Mustafa Kemal Bulvari 42, Turgutreis Mahallesi, 48400 BODRUM, Turkey

説明

ホテルのその他の情報

  • Directly lies on the waterfront

  • Large variety of room product with sea and garden view

  • Walking distance to nearest town Turgutreis

  • Private easily accessible beach

  • Pürovel Spa & Sport facilities over 1700 m2 with indoor pool.

当ホテルの客室

ホテル所在地

Swissôtel Resort Bodrum Beach

Gazi Mustafa Kemal Bulvari 42, Turgutreis Mahallesi
48400 BODRUM
Turkey

GPS:36.980397, 27.257578

電話番号
ファックス +90 252 311 33 34

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  364 件のレビュー

トリップアドバイザーの評価  4.5/5  541 件のレビュー

A truly unpleasant and unsanitary experience'

トリップアドバイザーの評価 1.0/5

Haluk B トリップアドバイザー認証口コミ

The hotel was like a ghost town, it was understaffed and poorly serviced. The toilets by the beach had no water, and the manager gave me attitude when I complained. Instead of apologizing and trying to make it up to us, he asked me if I had any idea about the scarcity of water problem in the Bodrum area. I asked him if he was aware that it was a 5-star hotel charging hundreds of Euros per night, and the lack of water in toilets is unacceptable, not to mention a major health code violation. They didn't even feel the need to put up a warning sign so that guests wouldn't find out about the situation after using the toilet! We had to use drinking water to wash our hands. The minibars were empty and they did not make the room unless you asked them to! The restaurant staff were so uneducated that they believed it was normal to serve wine that was opened 10 days ago. They said they serve white wine within 10 days of opening the bottle and red wine up until 2 weeks after opening the bottle. Naturally, what they served tasted horrible and was returned immediately. It is beyond belief that a hotel within the Siwssotel franchise would be this bad, they should have been mortified by the feedback but they didn't even realize the situation and were so agressive instead of being apologetic. The whole thing was disgusting and if I didn't pay upfront, I would have left after the first night. I would strongly suggest to stay clear off this so-called "resort".

Dear BilgicH, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Bodrum Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Barış GENÇOĞLU General Manager

Simply the best

トリップアドバイザーの評価 5.0/5

Explore16847575307 ファミリー - トリップアドバイザー認証口コミ

I stay at Swissotel Bodrum every year with my family. Excellent location, amazing sea view, spacious beach, very friendly staff. Located few minutes drive from Turgutreis town and the marina, where you can find all types of shops and restaurants. We can not wait to be there again next summer.

Dear Explore16847575307, We appreciate your comment regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will definitely share your feedback with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

Not a Five star experience

トリップアドバイザーの評価 3.0/5

Fred A トリップアドバイザー認証口コミ

Major issue with staff foriegn languages .They do not understand what you need. The pool doesn't have a bar near it and it takes too long to get served .The hotel is not near anything and the access is limited.Not many facilities at the hotel if you want eating or drinking options

Dear FredA280, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Bodrum Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barış GENÇOĞLU General Manager

Friendly asmosphere

トリップアドバイザーの評価 5.0/5

Zeynep G ファミリー - トリップアドバイザー認証口コミ

Calm holiday destination. The staff memebers are friendly. The rooms are spacious. One of the days we atayed coincides with my birthday. We found a small cake for celebrating me when we entered the room in the afternoon. It was a nice surprise.

Dear Zeynep G, We appreciate your comment regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will definitely share your feedback with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

Experience of the hotel

トリップアドバイザーの評価 5.0/5

mariam a トリップアドバイザー認証口コミ

The hotel is a wonderful place with great beach and the staff were awesome being friendly with lovely smile. Specially Mr. Dogukan was one of the best staff we met, he was lovely young helpful man. All other staff are great and lovely too, excellent management. Would recommend to do something about the noise and isolation for the rooms. Best luck

Dear mariamaB3075TY, Warm greetings from Swissotel Resort Bodrum Beach! Thank you very much for sharing your experience with us and we hope your next visit will be as pleasant as the previous one. Best Regards, Barış GENCOĞLU General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 202 件のレビュー 8.6/10 客室
  • 345 件のレビュー 9/10 サービス
  • 105 件のレビュー 8.1/10 朝食
  • 104 件のレビュー 8.3/10 快適さ
  • 99 件のレビュー 8.6/10 設備
  • 92 件のレビュー 9.3/10 雰囲気
  • 86 件のレビュー 9.3/10 清潔さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。