The Savoy 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 3,456 件のレビュー

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The Savoy - Image 1
The Savoy - Image 2
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Strand, WC2R 0EZ LONDON, United Kingdom

説明

ホテルのその他の情報

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

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ホテル所在地

The Savoy

Strand
WC2R 0EZ LONDON
United Kingdom

GPS:51.510401, -0.120182

電話番号
ファックス +44 20 7240 6040

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  3,456 件のレビュー

トリップアドバイザーの評価  4.5/5  7,481 件のレビュー

2024エクセレンス認証

Disappointing and old

トリップアドバイザーの評価 1.0/5

Kimberley H トリップアドバイザー認証口コミ

We had a layover in London traveling back to the US on our honeymoon. We splurged on a suite at the Savoy. The staff was so lovely...except...after a dinner out in London, we came back to out room to the ceiling leaking. We called the main desk and they so lovely apologized...and that was it. No offer to change us to a new room or compensate us for a leaking ceiling - nothing. They said that they would get to it and it wasn't an emergency as it was not leaking on to our bed. Old, leaking, overpriced...spend your money elsewhere.

Dear kimberley h, Thank you for your review and for sharing your thoughts about your stay last year in May. I am sorry, however, to learn that our response to this situation lacked a sense of urgency or empathy. I have reached out to you through this platform, as I would welcome the opportunity to learn more about the details of your stay and in the future, to hopefully warmly welcome you back. I look forward to hearing from you at your convenience. With best regards, Franck X Arnold, Managing Director

Superb Afternoon Tea, and Drinks at the American Bar

トリップアドバイザーの評価 5.0/5

Catherine K ファミリー - トリップアドバイザー認証口コミ

Loved the elegant experience of Afternoon Tea in the Thames Foyer at the Savoy! Absolutely beautiful hotel, full of history and wonderful staff and service. The food was fantastic and we enjoyed our experience immensely! Followed by cocktails at the America Bar; fabulous cocktails, atmosphere and service. Special kudos to the incredibly talented crooner at the piano, he enhanced our experience wonderfully and made our night. Not to be missed!

Dear Catherine K, Thank you for taking the time to write this review. We really appreciate your comments and I was delighted to know how much you enjoyed your visits for Afternoon Tea, and to our iconic American Bar! I will ensure your kind comments are shared with staff across the hotel, including our wonderful entertainments team, who helped to make your visit so memorable. We hope to welcome you back again to The Savoy very soon. With best regards, Franck X Arnold, Managing Director

The Savoy still stands out from the rest

トリップアドバイザーの評価 5.0/5

TheSecretObserver トリップアドバイザー認証口コミ

Superb standards throughout The Savoy from start to finish as one would expect. Front desk was extremely helpful in helping me with some awkward organising that I had to do. Restaurant 1890 by Ramsey again was a delight from start to finish.

Dear TheSecretObserver, We were delighted to welcome you back to The Savoy! Thank you so much for sharing this wonderful feedback about your most recent stay. I am so pleased you enjoyed your time with us and visit to 1890 - a truly unique dining experience! I will share your comments with colleagues across the hotel. I very much hope we will have another opportunity in the near future to welcome you again to The Savoy. Best regards, Franck X Arnold, Managing Director

Best Hotel Experience in London

トリップアドバイザーの評価 5.0/5

Stephanie D Friends getaway - トリップアドバイザー認証口コミ

My sister and I, together with friends, have just spent three days at The Savoy in London. It was one of the best hotel experiences I have ever had, if not the best. The hotel staff were fantastic - extremely friendly, and efficient. We enjoyed wonderful breakfasts at the beautiful Thames Foyer, had fun times at the iconic American Bar, and a memorable meal at Gordon Ramsey Michelin star 1890 restaurant. Our rooms were gorgeous, quiet, the beds extremely comfortable, and the turndown service exemplary. We definitely plan a return trip, and, in fact, have already booked it!

Dear Stephanie D, How wonderful to read your kind words and to hear you all had a truly exceptional stay. Thank you for taking the time to write this review, and to provide such a detailed account of your experience. Your comments about the level of service you consistently received are such a pleasure to read, and I will be sure to share them with colleagues across the hotel. I am so pleased you enjoyed your Savoy breakfast (the best start to every day!) as well as your visits to our iconic American Bar and 1890. We like to think it is all of the small touches which make a stay with us so unique, and I am delighted you have already booked to stay with us again! We all look forward to welcoming you back to The Savoy very soon, and if there is anything else we can do in the mean time please do not hesitate to contact us. Best regards, Franck X Arnold, Managing Director

The iconic The Savoy!

トリップアドバイザーの評価 5.0/5

Brent L Friends getaway - トリップアドバイザー認証口コミ

Words just can not do it justice. The staff, the bar, the food, the drinks and on top of that the amazing suites. The iconic American Bar is stunning, the tasting menu from 1890 was so creative, the flavours were outstanding. Our art deco suite was sublime. Our thanks to the Hotel Manager and all the staff for creating such a memorable experience.

Dear Brent L, I have really enjoyed reading your review. Thank you so much for sharing this wonderful feedback about your recent stay with us. I am so pleased you enjoyed your suite, and visit to 1890 - a truly unique dining experience! I will share your comments with colleagues across the hotel. I very much hope we will have another opportunity in the near future to welcome you again to The Savoy. Best regards, Franck X Arnold, Managing Director

との提携 TripAdvisor

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