Hôtel Mercure Bayonne Centre Le Grand Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,060 件のレビュー

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Hôtel Mercure Bayonne Centre Le Grand Hotel - Image 1
Hôtel Mercure Bayonne Centre Le Grand Hotel - Image 2
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Hôtel Mercure Bayonne Centre Le Grand Hotel - Image 4
21 Rue Thiers, 64100 BAYONNE, France

説明

ホテルのその他の情報

  • An emblematic building dating back to 1835 with an understated elegance,

  • In the heart of the historical center,

  • A special location for a cultural and gourmet stopover in a pedestrianized area,

  • Friendly lounge bar with vintage decor,

  • Private parking garage just 150 meters away (parking fees apply)

当ホテルの客室

ホテル所在地

Hôtel Mercure Bayonne Centre Le Grand Hotel

21 Rue Thiers
64100 BAYONNE
France

GPS:43.492304, -1.476461

電話番号
ファックス +33 5 59 59 62 01

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

BAR DU GRAND HOTEL

CHIC AND FRIENDLY LOUNGE BAR WITH VINTAGE DECOR

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,060 件のレビュー

トリップアドバイザーの評価  4.0/5  300 件のレビュー

2023エクセレンス認証

Highly recommened hotel

トリップアドバイザーの評価 5.0/5

Nikola I トリップアドバイザー認証口コミ

A very nice hotel to stay. Great location, fantastic staff, clean rooms, very friendly atmosphere. We really enjoyed our stay here. It is pet-friendly and our dog enjoyed its stay as well. I highly recommend staying here.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Quiet!

トリップアドバイザーの評価 4.0/5

seetheworld010 Couples - トリップアドバイザー認証口コミ

Pleasant visit. Centrally located and easy access to everything. Small rooms. Good bed with nice linens and towels. No great amenities in the bath. Disappointing. Friendly staff at front. No restaurant but close to all one needs. Would recommend.

Dear Guest, Thank you for your nice feedback. It is always a pleasure to read that you have appreciated our location and our hotel. We look forward to your next visit and continue to be your chosen address in Bayonne. Best Regards

Not as expected!

トリップアドバイザーの評価 3.0/5

ballangeas Couples - トリップアドバイザー認証口コミ

We booked on the strength of the Mercure name and our previous experience of their hotels. Pros. The location was brilliant, staff were friendly and the vintage lift was amazing! The bathroom was great and the bed comfortable once we asked for extra pillows. Cons. The room. We have never before - and we hope never again - to come across such horrendous decor. It was clearly new(ish) but…the colour scheme of black, pink and puce with touches of grey for light relief were just awful. A black/green 3D leatherette headboard, a wicker covered wardrobe door, utterly bizarre side tables and a lamp which is hard to describe - and why was there a heavy curtain (think circular shower curtain) to pull around the door? When we checked out the receptionist told us everyone loved the style and, if we’d asked, we could have had a “normal” room. It’s hard to ask for one if you assume that all rooms are on the same theme. On top of all that the hallways had carpets that…I can’t find the words …and were cluttered with housekeeping trolleys holding spare duvets, linens etc. Not a nice look. Breakfast was adequate, that’s the best I can say, and expensive for what it was. Three * begins to sound generous.

Dera Guest, Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our convenient location, comfortable bed, and good bathroom. However, we sincerely apologize that the decor of your room did not meet your expectations. We renovated your room 3 years ago. In terms of decoration, the choice made with our architect was to reinterpret in a contemporary way the traditional codes of the Basque architecture in order to offer our customers a different experience. Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our convenient location, comfortable bed, and good bathroom. However, we sincerely apologize that the decor of your room did not meet your expectations. We renovated these rooms 3 years ago. In terms of decoration, the choice made with our architect was to reinterpret in a contemporary way the traditional codes of the Basque architecture in order to offer our customers a different experience. Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our convenient location, comfortable bed, and good bathroom. However, we sincerely apologize that the decor of your room did not meet your expectations. We renovated these rooms 3 years ago. In terms of decoration, the choice made with our architect was to reinterpret in a contemporary way the traditional codes of the Basque architecture in order to offer our customers a different experience. We regret that you did not inform us of your discontent upon arrival. We could have offered you another style of room. Nevertheless, we hope to welcome you next time, Best Regards

Perfect stay , lovely hotel great location

トリップアドバイザーの評価 5.0/5

siddy_gingee Couples - トリップアドバイザー認証口コミ

A lovely stay. We only stayed for 1 night but wished it was for longer. Friendly helpful staff. They do provide parking nearby but as we had arrived in the evening she advised us where to park to save us money which was so honest and good of her. Our room was nice and clean and they had upgraded us . Lovely building . Breakfast was great as well, a decent selection of meats, cheese and eggs and creoes, breads and croissants. Great location, easy walking distance to the restaurants and the river, around 5 minutes. Very safe as well. Lovely hotel, will stay there again. Thank you. Michelle x

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards

Ask for a renovated room

トリップアドバイザーの評価 4.0/5

l3tsg01 Couples - トリップアドバイザー認証口コミ

Lovely front desk people. Our first room was straight out of American horror story. Strange set up, dirty carpet and some weird curtain at the entry door (?). They changed us to a seemingly renovated room on a higher floor which was much better. However A/C on 19 (about 66 Fahrenheit would not cool to barely about 78 degrees) the room had a cute rooftop view and was clean.

Dear Guest, Thank you for completing the survey regarding your stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to mprove our service. Sincerely,

との提携 TripAdvisor

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