Mercure Dartford Brands Hatch Hotel & Spa 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.6/5 601 件のレビュー

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Mercure Dartford Brands Hatch Hotel & Spa - Image 2
Mercure Dartford Brands Hatch Hotel & Spa - Image 3
Mercure Dartford Brands Hatch Hotel & Spa - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 15 fully-equipped meeting rooms for up to 270+ guests

  • Motorsport-themed bar dedicated to Brands Hatch

  • Popular wedding and events venue

  • Leisure facilities including indoor swimming pool and gym

  • In-house bar & restaurant serving authentic local dishes

当ホテルの客室

ホテル所在地

Mercure Dartford Brands Hatch Hotel & Spa

Brands Hatch
DA3 8PE DARTFORD
United Kingdom

GPS:51.358815, 0.25235

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GENEVIEVES

Enjoy a meal or drink in Genevieves Restaurant and motor sport themed bar, which overblook the legendary Brand Hatch Racing Circuit.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.6/5  601 件のレビュー

トリップアドバイザーの評価  3.5/5  741 件のレビュー

Nice hotel

トリップアドバイザーの評価 5.0/5

455kerrys Couples - トリップアドバイザー認証口コミ

Cannot fault the hotel and the spa facilities, the motorsport bar is good with a nice selection of gins Our room was lovely , it was immaculate. Comfy super king sized bed and the bathroom was nice too Definitely be back. The only thing that lets it down is the restaurant, the choice is very basic on the menu but the breakfast was good

Thank you for taking the time to share your review, we were pleased to read that you had time to enjoy our spa facilities, as well as our Racing Bar. We look forward to seeing you again soon, our new Head Chef is currently finalising our new menus and they will be available very soon.

Spa day and afternoon tea

トリップアドバイザーの評価 5.0/5

tibbels Friends getaway - トリップアドバイザー認証口コミ

Booked the spa and afternoon tea for my best friend’s birthday and we both had a lovely relaxing day with treatments and us of the spa facilities and a lovely afternoon tea. The staff in the spa where lovely and the treatments where fantastic the afternoon tea was very nice to finish of the day

Thank you for sharing your review following your recent spa visit. We have shared your feedback with the team who were all pleased to read that you had enjoyed your time with us. We look forward to seeing you again soon,

Would return , attention to detail,

トリップアドバイザーの評価 5.0/5

Jenny D トリップアドバイザー認証口コミ

Amazing room, so spacious, extremely clean , bathroom very big., toiletries in the room , nice fluffy towels , cozy bed and pillows , . Food was very good , nice choice , pleasant and helpful staff, breakfast selection good , Reception Staff very professional and smiley,

Thank you for sharing your feedback following your experience with us, we are so pleased that you enjoyed your time with us. Your feedback has been shared with the whole team and we hope to see you again very soon.

Enjoyable stay!

トリップアドバイザーの評価 4.0/5

Sophie F トリップアドバイザー認証口コミ

I booked a one night stay here for valentines day and I have to admit, I was reluctant having seen some of the previous reviews. However, I can say that I had a very pleasant stay here. The receptionist was very warm and welcoming on arrival. Upon booking, it tells you that there is a £10 fee for parking per day, but this isn't true as you are allowed to park for free if you're staying at the hotel. We had a bottle of Prosecco delivered to our room (included in our package), which was a lovely touch. We were also given robes and slippers to wear down to the spa. The room itself was very clean and spacious and we had a lovely nights sleep! The curtains were, however, a little worn out/mouldy and could definitely do with replacing. The spa itself had everything we needed. The pool was a little cold but nice and spacious. The jacuzzi, steam room and sauna were all very nice and relaxing. There are 6 loungers which you can use (so long as people don't reserve them with their towels!) The changing rooms are decent too. We used the gym on the second day of our stay. It was a little outdated but had lots of equipment we could use. I think we got there at a busy time because there were lots of personal trainer sessions going on when we were in there, making it quite loud if you like that sort of thing! For dinner, we had two courses from the restaurant included in our package. The food was decent and the service was okay too. The buffet breakfast was nothing special but had a nice selection of hot food and savoury options. As a vegetarian, it would have been nice to see some meat free alternatives in the hot food section. The only thing that put a bit of a downer on my stay was being told by the spa receptionist that "once you've checked out, you've checked out and shouldn't be using the spa." This was annoying because I actually called the spa a few days before my visit and asked when I could use the facilities. The lady on the phone told me that I would be welcome to use the facilities during both days of my stay, even when I have checked out of the room. Luckily, the spa staff did let us in despite this disagreement but it would be nice if the staff were consistent on what the rule is with the use of the facilities for hotel guests. Overall, I would recommend this hotel if you're looking for a reasonably priced, nice relaxing getaway.

Thank you for sharing your feedback, we were all delighted to read that you enjoyed your Valentines get away with us. Your feedback regarding the Spa use is helpful to us, you can indeed use the Spa for the day of your departure, so your feedback will assist us with coaching with our team. Thank you again for sharing and we hope to see you again very soon.

Hidden Gem

トリップアドバイザーの評価 4.0/5

154kaleigh トリップアドバイザー認証口コミ

I’ll start with the few minor negatives, as I like to finish on a good note 😁. We were staying in a privilege room. Pillows were very hard and uncomfortable, but that’s personal preference. Air con was cool, not cold, even on the coldest setting and it remained cool even when on hotter temperatures. Fridge wasn’t cold. Tv had very few channels. Lots of free view channels didn’t work and ones that did weren’t the channel that was advertised. Could have done with a heated towel rail in the bathroom for drying swimwear. Breakfast set up was a bit disorganised. Now the pros. Lovely large room with comfortable large bed. Good shower and nice size bathroom. Robes, slippers, hairdryer, iron etc all provided. There was a fan and an electric heater, so this resolved the air con issue. We had a card in the free for a free drink each at the bar. Also a tube of smarties and a large cookie, plus what was in the mini bar. Pool area was clean, decent size and lovely jacuzzi, sauna and steam room. All staff were very friendly and polite. Our room was outside the entrance to brands hatch and you could see part of the track in the distance. Would go back.

Thank you for sharing your review. We were pleased to read that you enjoy your bedroom and like the little touches in the room. We have shared your feedback about the team with everyone. We apologise for heat issues you experienced, please be assured that this is under investigation with our technical team and we hope to have a solution soon.

との提携 TripAdvisor

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