プルマンリマサンイシドロ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,129 件のレビュー

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ホテル所在地

プルマンリマサンイシドロ

Av Jorge Basadre 595 San Isidro
15073 リマ
ペルー

GPS:-12.095067, -77.037871

アクセスと交通機関

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敷地内
  • プール
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

RESTAURANTE RESIDENTE

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,129 件のレビュー

トリップアドバイザーの評価  4.5/5  4,032 件のレビュー

2023エクセレンス認証

Lovely staff, comfortable stay

トリップアドバイザーの評価 4.0/5

childermass トリップアドバイザー認証口コミ

Thankful to the wonderful staff at Pullman san Isidro for taking great care of us, being responsive and helpful - Willy, grethel, ricardo, yanira, muchas gracias!! Hotel was fine - I wish rooms had been a bit brighter and breakfast have more hot food variety but otherwise no complaints, I enjoyed a comfortable stay.

Dear Childermass, On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us! We feel very proud that your visit to our hotel and restaurant fulfilled your expectations. Thank you for highlighting the excellent service from Willy, Grethel, Ricardo and Yanira, that went beyond than expected. Also, i would like to let you know that we are taking note about your room and breakfast suggestions comments like your helps us to continue improving the service we provide. Our commitment is your return, this is why we will be more than happy to have you back soon. Thank you for your preference! Best Regards, Sophia Candela Front Office Manager

Vivid and exciting trip

トリップアドバイザーの評価 5.0/5

abhishek r トリップアドバイザー認証口コミ

I must admit it was a pleasant place and really grear experience. At restaurant residente , i met Richard who was very friendly and recommended me great food that i will remember for rest of my Life. He explained me about the origin and also significance of them

Dear Abhisjekr, On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us! We feel very proud that your visit to our hotel and restaurant fulfilled your expectations. Thank you for highlighting the excellent service from Richard, that went beyond than expected. Our commitment is your return, this is why we will be more than happy to have you back soon. Thank you for your preference! Best Regards, Sophia Candela Front Office Manager

Aperol Spritz Night

トリップアドバイザーの評価 5.0/5

mcrooky37 トリップアドバイザー認証口コミ

Loved the Aperol Spritz night with the DJ, music excellent, photographer also at event, barmen made AP cocktails for instagram story, Richard passed me one after they finished filming with no charge, was lovely to receive this. Thanks Richard, you made my night.

Dear Crooky, On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us! We feel very proud that your visit to our hotel and restaurant fulfilled your expectations. Thank you for highlighting the excellent service from Richard, that went beyond than expected. Our commitment is your return, this is why we will be more than happy to have you back soon. Thank you for your preference! Best Regards, Sophia Candela Front Office Manager

Very uncomfortable, no sleep

トリップアドバイザーの評価 1.0/5

Matthew H トリップアドバイザー認証口コミ

We came here for our anniversary wanting to pay for a posh hotel where we could relax and swim and use as our base for going out for a meal. The pool is located on the ground floor, this means that the building creates a shadow over it at check in time, making the whole area quite chilly. The jacuzzi is a joke, they don't even have good water jets in it! The hotel itself is very clean and they open doors for you etc. There's no noise between rooms. But neither of us slept a wink. It was SO UNCOMFORTABLE. The pillows were awful. It completely threw out our next day as we both decided to go back to our usual accomodation to sleep during the day, whereas we previously had had a day planned out. Hotel sleep comfort for me is number one. If you can't sleep well due to their choice of bed and pillows then it doesn't matter how pretty reception is or how pleasant the staff are, it's the core function of a hotel and because of that neither of us can recommend this place and wouldn't stay here again.

Dear Mr, Matthew, Thank you for taking the time to tell us about your experience at the Pullman Lima San Isidro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman Lima San Isidro, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking note about all your comments in order to improve the level of service we offer. We hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me back directly. Sincerely, Sophia Candela Front Office Manager

Top Premium Team, excellent experience, immaculate service!!!

トリップアドバイザーの評価 5.0/5

Stefan W トリップアドバイザー認証口コミ

Top Premium Team, excellent experience, immaculate service, great breakfast buffet, exquisit food, profesdional personnel, top clean rooms, losds of POI’s in walking distance in San Isidro…. any time again!!! Going to Lima? Pullmann San Isidro!!!!

Dear Stefan, On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us! We feel very proud that your stay with us fulfilled your expectations. Thank you for highlighting our exquisit food, great breakfast, and the kindness and excellent service from all our team members. Our commitment is your return, this is why we will be more than happy to have you back on your next visit to Lima. Thank you for your preference! Best Regards, Sophia Candela Front Office Manager

との提携 TripAdvisor

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