グランド メルキュール リオデジャネイロ コパカバーナ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,957 件のレビュー

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説明

ホテルのその他の情報

  • ペット同伴可。最大約 15 kg の犬と猫を同伴できます。

  • ご家族に最適です。12 歳以下のお子様は無料で宿泊できます。

  • ご都合に合った専用コンシェルジュサービス

  • Rio Sul Shopping Mall まで車で 20 分

  • 地下鉄 General Osório 駅から徒歩 8 分

当ホテルの客室

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ホテル所在地

グランド メルキュール リオデジャネイロ コパカバーナ

Rua Souza Lima, 48, Copacabana
22070001 リオデジャネイロ
ブラジル

GPS:-22.98127, -43.19026

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,957 件のレビュー

トリップアドバイザーの評価  4.0/5  3,923 件のレビュー

2023エクセレンス認証

A great stay

トリップアドバイザーの評価 4.0/5

lois_202 Solo travel - トリップアドバイザー認証口コミ

A true 4 star hotel with everything you need in a great location. Great staff too. It's missing the amenities you would find in a 5 star hotel so not 10/10 luxury but a true 4 star and I had a very enjoyable stay. The gym was closed due to the building work but you could use the gym next door which was a god send.

Pool is closed and loud building work.

トリップアドバイザーの評価 1.0/5

JobieOneCojone Couples - トリップアドバイザー認証口コミ

Poles three nights here mid stop in South America. Hotel located at one end of Copacabana. Checked in late and went straight to room. Woke up and asked where the pool was to be told the Pool closed and had been for months. Didnt see any notification of this anywhere and our travel agents knew nothing about it too. Building work in building and next door woke us up just after 7:30 am. Ended up moving hotels with one with a pool as that’s what we wanted. Much nicer hotels along the beach too.

Hello JobieOneCojone, We are very sorry for the unsatisfactory experience you had during your stay with us. Information about our actual facilities is available on all our sales channels and on our official website. We would like to have you for the rest of your stay, but I understand your preference for a hotel with a swimming pool. We look forward to welcoming you back soon with all our facilities open.

Good location, clean and spacious

トリップアドバイザーの評価 5.0/5

samer f Couples - トリップアドバイザー認証口コミ

Hotel room and breakfast is good. Room is spacious the team are very friendly and hospitable. And the breakfast Alice did a very good omelette she even cares to have a separate pan for those who don’t don’t eat ham/meat in the omelette which was exceptionally good point

Dear samer f, We very much appreciate your comments regarding your stay at the Grand Mercure Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Great stay and service

トリップアドバイザーの評価 5.0/5

F8904ZEgaryc ビジネス - トリップアドバイザー認証口コミ

The room is spacious and the breakfast selection is great with Alile making a nice omelette for me. The bed was lovely and totally soothed my body during this tiring trip on business. I would certainly be here again on my next trip. I would also recommend friends to come.

Hello F8904ZEgayrc, Thank you very much for your kind words. We are delighted to hear that you enjoyed your stay, and that our team, especially Alice, made your experience even better. We look forward to welcoming you back on your next trip, and we appreciate your recommendations to others.

Great hotel in a good location

トリップアドバイザーの評価 5.0/5

robertaS7719EM トリップアドバイザー認証口コミ

Nice room and bathroom. Checking in was very easy and the staff were nice. I was on the 12th floor. i didn’t eat breakfast as i had an early flight. The hotel was convenient for Copacabana beach and there were lots of bars and restaurants near by

Hello robertaS7719EM, Thank you for your positive feedback on our hotel. We're thrilled to hear that you found the check-in process easy, and that you appreciated our convenient location near Copacabana beach. We're also glad that you had a pleasant experience with our staff and enjoyed your room. We hope that in your future stays, you will have the opportunity to enjoy our breakfast offerings as well. Thank you once again for choosing to stay with us. We look forward to welcoming you back in the near future.

との提携 TripAdvisor

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