ノボテルリオデジャネイロレメ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,938 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 館内のゲームエリアをお楽しみいただけるホテル

  • 屋上から夕日を一望できる環境で、素晴らしい体験をお楽しみください。

  • サントスデュモン空港に近いホテルで、車で 15 分です。

  • カーニバルと大晦日を思い切り楽しめる最高のロケーション

  • リオデジャネイロにある、ペット同伴可能なホテルです。10 kg までの犬を同伴できます。

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ホテル所在地

ノボテルリオデジャネイロレメ

Rua Gustavo Sampaio, 320
22010010 リオデジャネイロ
ブラジル

GPS:-22.96197, -43.16854

アクセスと交通機関

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敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

POTY RESTAURANT

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,938 件のレビュー

トリップアドバイザーの評価  4.5/5  2,629 件のレビュー

2023エクセレンス認証

Good location but needs updating and less large groups

トリップアドバイザーの評価 4.0/5

Segster Couples - トリップアドバイザー認証口コミ

Stayed here twice whilst on a tour. First time during Carnaval and the place was packed but the hotel and staff did a very good job of managing the numbers. Room was acceptable but had better from a Novotel. Towels although clean were small and old. No tea making facilities. Air Con was good. Carpet on the floors are stained and could do with a good clean. The second visit wasn’t as successful as the tour we were on had 80 people trying to check into rooms at the same time and trying to use the lifts - it was chaos! The staff didn’t seem to be able to deal with this many people so well as at Carnaval. Breakfast as noted on many reviews hasn’t improved and was chaotic with no where to sit. There’s one small toaster for two slices!! Lots of sweet things to eat. The lifts on both occasions were subject to long delays, even using the ones behind reception. This hotel shouldn’t accept large groups - other guests were getting annoyed with the long wait for the lifts when our group arrived! Good location, one block off the beach but only a couple of restaurants around so not great at night. Marius restaurant is just around the corner and a great place to experience and eat, although expensive. The Sky Lounge for both food and drinks was very good on both occasions but closes at 10pm. Bar staff were very friendly. Overall the hotel is used as a hotel for large groups of tourist and needs updating.

Not chosen by me but okay anyway

トリップアドバイザーの評価 3.0/5

631BarbaraM トリップアドバイザー認証口コミ

This hotel was chosen by the tour company for our stay in Rio. Sadly, the front desk staff is not very warm, but the room was clean and adequate for my stay. It is a very busy place with lots of people going up and down in the elevators all day long. It has a roof top deck and at the time of my stay, there was a wild party going on with very loud music. Luckily for me, there was a port to charge my cell phone because the front desk folks did not offer or have outlets for Brazilian use. Those cell phone ports on the wall were life savers. One block away from the Copacabana beach in a neighborhood with lots of apartment houses for locals.

Dear Mrs. Barbara, Thank you for taking the time to send us your comments about your stay at the Novotel RJ Leme. We work hard to offer the best service to our guests, so your feedback is important. We have already contacted the reception coordinator and training in service and service recycling is underway. We hope to welcome you back soon. Cordially,

A hostel pretending to be a hotel

トリップアドバイザーの評価 1.0/5

sbrady123 Couples - トリップアドバイザー認証口コミ

Unfortunately our stay here was so much worse than we had expected. Given the high ranking on trip advisor, we were hoping for a really nice, 4 star hotel experience. I am shocked this is graded as 4 star hotel, however. It is a glorified hostel, from the moment you walk in and there are arcade games and a pool table in a colourful reception area. No class or luxury at all. The room is basic to say the least. No robes, iron or other expected amenities. The towels are paper-thin, like they haven’t been replaced in years. Everywhere is noisy, the lifts take 10 minutes before you can get in one, as there are only 2 serving 21 floors and you call them separately, so everyone calls both. Breakfast is chaotic and unappetising, with unhappy staff. The top floor pool area is small and, again, like a hostel. You can’t get a spot anywhere, it’s loud, and the pool itself not somewhere you can spend any time relaxing as only fits 4 people at a time. In the end, we checked out earlier than planned and moved somewhere else. When Rio is so crazy and hot, you want to come back to somewhere you can relax. This is not it. Unfriendly people sit directly opposite all day and night. The ONLY positive and saving grace is the brilliant Clair on reception. They make this better than it is, and thanks for their fantastic support throughout.

Rooms are noisy.

トリップアドバイザーの評価 3.0/5

sham63 トリップアドバイザー認証口コミ

At the northern end of Copacabana beach, this is a busy tourist hotel. There are street vendors at the entrance hassling you as you come and go, noticeably absent from the other hotels in the vicinity. Harmless, but not a great first impression. Our room was spacious and the air con worked well. The bed was large and comfy and the room had a mini bar. The downside was that there was audible noise from adjacent rooms so earplugs were necessary. The buffet breakfast was ok, but very busy. On our final morning we went to the restaurant at 6:45 am, only 15 minutes after opening, and there was only one free table left. Guests arriving after us were struggling to find somewhere to sit. It was packed, and a scrum to get food. The reception staff were a bit surly, no smiles or greetings. There is an impressive view from the Sky Leme Lounge on the top floor where there is also a swimming pool. I’m disappointed when hotel rooms are noisy, so I wouldn’t stay at this hotel again.

Dear Mr. Sham, Thank you for taking the time to send us your comments about your stay at the Novotel RJ Leme. We work hard to offer the best service to our guests, so your feedback is important. Please be assured that all the points raised will be dealt with internally by our team to prevent these problems from occurring again. I hope that during your next stay with us you will notice the changes we are promoting with our teams. Sincerely,

Excellent breakfast

トリップアドバイザーの評価 3.0/5

Elielson C トリップアドバイザー認証口コミ

Denize from the breakfast service was exceptional. Hotel is OK. Excellent localition. Very close to the beach and main Rio attractions. Bedroom was clean but simple. I often come to Rio and this hotel is one of my choices. Overall, friendly and helpful employees.

Dear Mr. Elielson, Thank you very much for your time and comments about your stay at Novotel RJ Leme. We are very happy to hear that you had a great experience at our hotel. It would be a great pleasure to share your praise with our entire team. We look forward to welcoming you again soon. Sincerely,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,149 件のレビュー 9.2/10 ロケーション
  • 1,673 件のレビュー 7.4/10 客室
  • 1,805 件のレビュー 8.5/10 サービス
  • 73 件のレビュー 4.4/10 インターネット
  • 1,063 件のレビュー 8.5/10 朝食
  • 789 件のレビュー 5.5/10 設備
  • 637 件のレビュー 6.9/10 清潔さ
  • 386 件のレビュー 8.3/10 雰囲気

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