25アワーズ ホテル ケルン ザ サークル

トリップアドバイザーの評価 4.5/5 664 件のレビュー

25アワーズ ホテル ケルン ザ サークル - Image 1
25アワーズ ホテル ケルン ザ サークル - Image 2
25アワーズ ホテル ケルン ザ サークル - Image 3
25アワーズ ホテル ケルン ザ サークル - Image 4

説明

ホテルのその他の情報

  • 屋外テラスがあるレストラン「ネニ」

  • 屋外テラスがあるバー「モンキーバー」

  • サウナ

  • 約100名様まで対応可能なミーティングスペース

当ホテルの客室

ホテル所在地

25アワーズ ホテル ケルン ザ サークル

Im Klapperhof 22 to 24
50670 ケルン
ドイツ

GPS:50.94182, 6.94449

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

NENI

9階にある「ネニ」は当ホテル自慢のレストランです。リラックス感のある雰囲気の中、エルサレム料理やフムスやファラフェルなどの逸品を、イスラエル特有の「混沌」スタイルでお楽しみください。床から天井まで広がる窓とテラスからは、ケルンの美しい街並みをご堪能いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

トリップアドバイザーの評価  4.5/5  664 件のレビュー

2023エクセレンス認証

Exceptionel friendly staff

トリップアドバイザーの評価 5.0/5

Jon H Couples - トリップアドバイザー認証口コミ

Perfect location. Nice large rooms. Exceptionel friendly staff - from reception to breakfast restaurant. The hotel give you a very special experience way over expected compared to the price. Example: the minibar is free, very dog-friendly attitude and delicious breakfast.

Stylish but undermanaged

トリップアドバイザーの評価 2.0/5

Belmont2016 Couples - トリップアドバイザー認証口コミ

The rooms are clean and stylish as well as the lobby. Reception staff is friendly but the waiting queues for hotel guest for the bar and the breakfast are unbearable. Hotel Management doesn’t exist. Location is good , value for money no longer there, we won’t come back.

I'm sorry to hear about your less than satisfactory experience at the hotel. Your feedback is truly valuable, and we appreciate you taking the time to share your thoughts. We apologize for any inconvenience you may have faced with the waiting queues and the perceived lack of hotel management. Please be assured that your comments will be taken into consideration as we strive to make improvements. We genuinely value your feedback as it helps us enhance our services and ensure a more enjoyable stay for our guests. We understand that your decision not to return is based on your recent experience, but we hope you might consider giving us another chance in the future. If there's anything specific you would like us to address or if you have additional feedback, please feel free to share it with us. We aim to create positive and memorable experiences for our guests, and your insights are crucial in achieving that goal. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a much-improved stay in the future. If there's anything we can do to make amends, please let us know.

Unsure. Service wasn't great

トリップアドバイザーの評価 3.0/5

aaronmckh Friends getaway - トリップアドバイザー認証口コミ

The hotelnitself is a fantastically quirky property with weird and wonderful touches throughout, however, service from the lobby immediately gives a vibe of uncertainty. We arrived early and didn't expect ours rooms ready being a Sunday morning, but nothing was explained about the property and our reservations not even checked. We had lunch in the restaurant and Sandra was lovely, but it took about 1.5 hours for a 1 course meal. When checking in, we were informed we "knew about the hotel" and sent on our way. The aircon in my room didn't work properly and after returning to see if it had been fixed, no-one on reception knew anything about it. The biggest saving grace was the bar and the service on the Sunday evening. Anika on departure was great. Unfortunately you can't give half stars on TripAdvisor, if you could this would be a 3.5 rating not a three.

Dear aaronmckh, thank you for taking your time reviewing us. I am terribly sorry about your unsatisfying experience when checking in. You really should have had a warm welcome and lots of explanations regarding our lovely circle. We would be happy if you'd give us another chance proofing you that choosing us is a good decision! Yours 25hours the circle team

25 hours - one small leap etc…

トリップアドバイザーの評価 5.0/5

GDrakes1981 トリップアドバイザー認証口コミ

This hotel has a very unusual space theme. It looks a bit unloved and tired but it still has a little of the 25-hour hotel charm. The team is a little inconsistent with a few team members clearly carrying the rest. The ladies in the bar were fantastic as well as the lady who checked us out in the morning. The room carries on with the space decor and there was plenty of room. The bed was comfortable although I wasn't keen on the mirror headboard. The shower was perfect - lovely and hot with fantastic water pressure.

Dear GDrakes1981, thank you so much for your detailed review! Lovely to hear that the ladies allover are doing great jobs and that you enjoyed staying with us. Yours 25hours the circle team

Very cute hotel

トリップアドバイザーの評価 5.0/5

Dusk222 Couples - トリップアドバイザー認証口コミ

A very nice hotel, bed was comfortable and the room is very roomy, you can ask the reception to fill the mini bar up for free everyday which is very cool, the over all theme is very nice, me and my boyfriend had a lovely time there, we wished there is an extra chair in the room so we both can sit down together and enjoy our food inside the room. Sauna is free and it’s super nice, you can get a sauna bag at the reception area, awesome hotel to stay.

Dear Dusk222, what a lovely feedback - thank you so much for this! We really enjoy reading, that you had such a great time with us. Yours 25hours the circle team

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 571 件のレビュー 9.3/10 雰囲気
  • 374 件のレビュー 6/10 快適さ
  • 361 件のレビュー 8/10 朝食
  • 295 件のレビュー 3.3/10 清潔さ

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