Fairmont Austin 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 5,366 件のレビュー

Fairmont Austin - Image 1
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説明

ホテルのその他の情報

  • Award-winning hotel situated in the heart of downtown Austin

  • Six distinctively curated restaurants, cafés and bars

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools and steam grotto

当ホテルの客室

ホテル所在地

Fairmont Austin

101 Red River Street
78701 AUSTIN
United States

GPS:30.263613, -97.740684

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  5,366 件のレビュー

トリップアドバイザーの評価  4.5/5  6,101 件のレビュー

Breakfast with Kelly - great service!!

トリップアドバイザーの評価 5.0/5

Curious03444354597 ビジネス - トリップアドバイザー認証口コミ

Great hotel and service. Eating at the breakfast buffet is usually uneventful, but my mornings were made so much better with our server, Kelly, who took care of us and could not have been nicer. Didn’t need to ask for more coffee. It was there. Didn’t need to ask for a new cup because the coffee was cold. It was already brought. She worked the room like a well choreographed dance. Great personality. Made the dining experience great for everyone!!

Dear Curious03444354597, Thank you for sharing your wonderful experience at Revue! We're thrilled to hear that Kelly provided you with great service and made your breakfast experience memorable. Kelly is indeed a star member of our team, and we're delighted that her attentiveness and warm personality enhanced your dining experience. It's fantastic to know that she anticipated your needs, ensuring your coffee was always topped up and hot, and that she worked the room with such grace and efficiency. We'll be sure to pass along your kind words to Kelly. Feedback like yours motivates us to continue delivering exceptional service to all our guests. Thank you for choosing Fairmont Austin, and we look forward to welcoming you back to Fairmont Austin for more delightful breakfast at Revue! Sincerely, Nicole Shane Jackson Guest Experience

Lounge Bar

トリップアドバイザーの評価 5.0/5

Chelsey Lynn S ビジネス - トリップアドバイザー認証口コミ

Biggy was absolutely amazing! His service was spot on and we appreciate his attentiveness. The drinks were great and Biggy was able to provide his insight on what we wanted to ensure we get the best experience! Thanks Biggy! Give that guy a raise! ☺️

Dear Chelsey Lynn S, Thank you for sharing your experience at Fulton at Fairmont Austin! We're delighted to hear that Biggy provided you with amazing service and made your visit memorable. Biggy is indeed a valued member of our team, and we're thrilled that his attentiveness and expertise enhanced your experience with us. It's wonderful to know that he was able to provide great drinks and personalized recommendations to ensure you had the best possible experience. We truly appreciate your kind words and recognition of Biggy's exceptional service. Rest assured, we'll pass along your feedback and gratitude to him. Thank you for choosing Fulton at Fairmont Austin, and we look forward to welcoming you back for another delightful dining experience! Sincerely, Nicole Shane Jackson Guest Experience

The Best!!!!

トリップアドバイザーの評価 5.0/5

FirstClass001 トリップアドバイザー認証口コミ

Absolutely the best service and incredible food quality Extensive menu Great decor Loved the food concept Thank you Tugce for exceptional customer service Everything and everyone were the best. Wish all restaurants and hotels were like the Fairmont Austin. I plan to eat here everyday during my six day stay

Dear FirstClass001, Wow! Thank you for your enthusiastic review of Fairmont Austin! We're thrilled to hear that you had such an exceptional experience with us. It's fantastic to know that you found our service to be the best and that you enjoyed the incredible food quality. We're delighted that our extensive menu, great decor, and unique food concept left a positive impression on you. Tugce will be delighted to hear that her exceptional service stood out to you. Providing memorable experiences for our guests is what we strive for, and we're thrilled that Tugce contributed to that during your stay. Your kind words mean a lot to us, and we're honored to be considered the best. We can't wait to welcome you back for your six-day stay, and we'll do everything we can to ensure each day is as enjoyable as the last! Sincerely, Nicole Shane Jackson Guest Experience

Hotel staff is 5 star!

トリップアドバイザーの評価 5.0/5

edinaginko トリップアドバイザー認証口コミ

The staff is outstanding---Micah, the concierge, was so helpful and Duncan, hotel transportation, could not of been kinder! It is a gorgeous hotel but the staff really makes it shine! I look forward to my next visit to Austin and would not stay anywhere else.

Dear edinaginko, Thank you for your kind words and glowing review of Fairmont Austin! We're thrilled to hear that you had a 5-star experience with our team members. Micah and Duncan are true assets to our team, and we're delighted that they provided you with outstanding service during your stay. It's wonderful to know that their helpfulness and kindness enhanced your experience with us. We're glad that you found our hotel to be gorgeous, but we agree that it's our exceptional staff who truly make it shine. Your loyalty means a lot to us, and we're honored to be your preferred choice in Austin. We can't wait to welcome you back to Fairmont Austin for your next visit to the city! Sincerely, Nicole Shane Jackson Guest Experience

Excellent breakfast service

トリップアドバイザーの評価 5.0/5

samanthagh トリップアドバイザー認証口コミ

Jose, our repeat waiter for breakfast, was outstanding. He kindly accomodated all my food sensitivities and my coffee cup was never empty. I was very impressed with the personalized service. The buffet was also wonderful, but Jose is who kept us coming back.

Dear samanthagh, Thank you for your glowing review of Revue and for recognizing Jose's exceptional service! We're thrilled to hear that you had an excellent breakfast experience at Fairmont Austin. Jose is indeed a valued member of our team, and we're delighted that he provided you with outstanding and personalized service during your visits. It's wonderful to know that he accommodated your food sensitivities with care and ensured that your coffee cup was always filled. We're pleased that you enjoyed the buffet offerings as well, but we agree that it's the personalized service from team members like Jose that truly make a difference. We'll be sure to pass along your kind words to Jose and the rest of our team. Thank you for choosing Fairmont Austin, and we look forward to welcoming you back for another memorable dining experience! Sincerely, Nicole Shane Jackson Guest Experience

との提携 TripAdvisor

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