メルキュール パリ ジェヌヴィリエ ホテル 4 つ星

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3, Avenue Des Louvresses, Zac Des Louvresses, 92230 ジェヌヴィリエ, フランス

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ホテルのその他の情報

  • 広々とした 1 ～ 4 名様用のダブルベッドまたはシングルベッド 2 台のお部屋です。

  • ベッドから出たくなくなるほど快適なフランス製のベッド

  • 専用の有料駐車場があります。

  • 60 名まで収容できるミーティングルーム 4 室

  • 2018 年にオープンしたばかりの新しいホテルです。

当ホテルの客室

ホテル所在地

メルキュール パリ ジェヌヴィリエ ホテル

3, Avenue Des Louvresses, Zac Des Louvresses
92230 ジェヌヴィリエ
フランス

GPS:48.940376798143966, 2.305314020195519

電話番号
ファックス +33 1 47 90 71 11

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LE CHARBON

Welcoming decor, a light, airy restaurant, seasonal cuisine... welcome to the Charbon! Whether for a business lunch, a solo dinner or a meeting, take a seat and enjoy what we have to offer! On fine days, you can take advantage of our terrace.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  703 件のレビュー

トリップアドバイザーの評価  3.5/5  106 件のレビュー

Over charged at the bar by 28.5 EUR

トリップアドバイザーの評価 1.0/5

FarAway40893229465 ファミリー - トリップアドバイザー認証口コミ

I was charged 52 EUR for three beers, and found out later that I was over charged by 28.5 EUR. I had to argue with the staff before they promised to give me a refund which I never actually received. This place is a rip off so please be very very careful.

Hotel is an hour from central Paris! Stay somewhere closer to the centre.

トリップアドバイザーの評価 2.0/5

aacef トリップアドバイザー認証口コミ

Hotel is very very far from city centre. Hotel itself is fine its just the location. Its an hour from the centre of paris out to the hotel between the train and walking 15 mins to the train station. The hotel is located in a business area so there is nothing around apart from office buildings. Get a hotel closer the the city centre.

Dear M. Aacef, Thank you for taking the time to give us a feedback regarding your stay at Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback for our staff and our etablishment. We understand that the localization cannot be suitable for everyone and are sorry that you could not enjoy as much as you would have liked. We hope you will find a hotel that will be more at your convenience and perhaps we will have the pleasure of welcoming you again one day Thank you again for sharing your experience, and we wish you a pleasant day. Best regards Helyne P. General Manager

Nightmare in Paris

トリップアドバイザーの評価 1.0/5

Flavia S トリップアドバイザー認証口コミ

The hotel is about 3,0 km far from Metro but bus is very close it means u need to pay tickets till metro station and from there to Paris , around 1h! Air conditioner was broken from Friday till Monday whe we left! Shower doesn’t work properly! No frizeer in the room se we couldn’t have any cold water/drinks ! Bar is closed on weekends! Staff was great and bed was nice but far far away to be a 4*hotel! I wouldn’t recommend this not to hollidays or business actually was bad nights and I felt trapped!

Dear Madam, Dear Sir, Thank you for taking the time to tell us about your experience at theMercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We understand that the localization cannot be suitable for everyone and are sorry that you could not enjoy as much as you would have liked. We encountered a technical problem in the first 2 weeks of June that was beyond our control and we are sorry that you had to suffer the consequences. It has been resolved since June 16 and we sincerely hope that you will be pleased to come back to see this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Helyne P. General Manager

Almost none of the staff ae fit to work in a service industry

トリップアドバイザーの評価 1.0/5

Blurebottle トリップアドバイザー認証口コミ

A nicely appointed modern hotel in a bizarre location surrounded by office blocks, industrial units and a railway line.We were on a coach tour and this was our last night stopover before heading for the ferry at Calais. Our courier had telephoned and warned them we were a party of almost 40 and precisely the time we would arrive. When we arrived there was one young lady on her own and she was dealing with an Asian family who were checking in, they wanted to pay cash and they don't accept it? Our courier asked if there was anyone else available, the answer was no. The next group were some Chinese who also wanted to pay cash they got the same result but became more agitated when their money was refused. At one point one of the group produced two brown envelopes and opened them, they both contained a thick wedge of new green 100 euro notes. I'd estimate there was 10,000 euros for sure and probably more. He kept offering the receptionist more money to accept his booking with a cash payment. All this pantomime had taken 20 minutes while our group were lined up at the desk and outside some were stood in the rain. Our courier interrupted and demanded to see the manager was told they were not available but a few seconds later the receptionist turned to the office door sited behind the reception and was clearly talking to someone. Meanwhile the receptionist had given us some room keys but they weren't ours. Then the woman hiding in the office appeared, she claimed to be the manager. A lot of talking and rummaging around by both eventually produced some room keys which were dumped on the desk and we were left to rummage through them and find our own keys. I was lucky I spotted my name almost straight away, The Chines guy was shouting and his offer for the room had gone up to 2000euros!! (I was tempted to pay it for him for 2000 euros with my card!). Makes you wonder about the clientele at this particular hotel doesn't it? There's nothing nearby and it was late so you are forced to eat in the hotel. In fairness the two young waiters who served us are the only ones in the hotel who know what they are doing, the meal went better than I'd expected after the earlier experience and the food was fine. We had an early start the following morning so an early breakfast had been arranged. You guessed it, it wasn't ready, I had some bread and jam and two glasses of orange juice for my breakfast only. The coffee machine wasn't working properly, the two (different) waiters were worse than useless, they did manage to produce food as we were having to leave. You can't take it out on the young staff, it's not their fault the place is completely mismanaged. Well if anyone is daft enough to consider staying at this hotel please find somewhere else for your own sanity.

Dear Madam, Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

Very bad

トリップアドバイザーの評価 2.0/5

Hiteshp13569 Couples - トリップアドバイザー認証口コミ

Staff very un co operative very poor service especially to Indians, compare to cost no facility , very poor breakfast .. mosquitoes or some insects in room .. nobody there for service .. overall very poor

Dear Hiteshp13569, Thank you to taking the time to write about your stay in our hotel. I am very upset and surprised with your review and I am sorry to read the exceptional situation you were subjected Although, this is not the quality of service my team and I are used to providing, a reminder has been done to prevent any future incident of this kind. I remain at your disposal. Regards, Mehdi Front office manager

との提携 TripAdvisor

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