スイスホテル マーチャント コート 4 つ星

お客さまの声 4.5/5 10,797 件のレビュー
スイスホテル マーチャント コート
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+ 15 サービス
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客室 1

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Le Club AccorHotels

入会は無料です

このホテルを予約する際:

  • ステータスポイントとリワードポイントが貯まります

  • リワードポイントを使うことができます

  • 特典を利用します

  • メンバー限定料金は利用不可

お気に入りに最大の6ホテルが登録されています。新たにホテルを追加するには、一つホテルを削除してください。

ホテルのその他の情報

  • クラークキーと有名な観光スポットに近接する最適な立地:オーチャード ロード、チャイナタウン

  • ウォータースライド、屋外ジャグジー、リゾート風プール

  • 受賞歴を誇るレストランは、プラナカン料理、多国籍料理、24時間ルーム サービスをご提供します

  • 受賞歴のある豪華なスイスのスパ「Pürovel」

  • 屋根付き駐車場を無料でご利用いただけます

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは15h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • Wi-Fi/インターネットアクセス
  • 駐車場
  • お身体の不自由なお客さまのためのバリアフリー
  • 完全禁煙ホテル
  • エアコン
  • ホテルスタッフが応対可能な言語
レジャーとアクティビティ
  • プール
  • Fitness Facilities 24h/24
  • 快適なご滞在
ケータリング
  • レストラン2軒
  • バー1軒
  • ルームサービス
ビジネスサービス
  • 会議室5室
  • コンベンションホテル

ホテル所在地

スイスホテル マーチャント コート

20 Merchant Road
058281
シンガポール
シンガポール

電話番号: +6563372288

ファックス: (+65)63340606

Eメール

チェックインは15h00からです

チェックアウトは12h00です

  • THE CENTRAL :   2,12,33,51,54,61 The Central

  • CLARKE QUAY :   North East (NE5) Clarke Quay

  • 飛行機で

    SINGAPORE CHANGI INTL APT  22km / 13.67 マイル

GPS:1.2883, 103.8458

当ホテルの客室

The hotels 476 contemporary non-smoking guest rooms and suites offer free Wi-Fi and luxury accommodation to both leisure and business travelers.

プレミアキング

  • 最大人数: ‌3
  • 面積: 最低価格 30
  • ビュー: 川側, 街側, プール側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • バスローブ
  • スリッパ
  • コーヒー、紅茶、ポット
  • 電話番号(...)

プレミアツイン

  • 最大人数: ‌3
  • 面積: 最低価格 30
  • ビュー: プール側, 川側, 街側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • バスローブ
  • スリッパ
  • コーヒー、紅茶、ポット
  • ミニバー(...)

スイスアドバンテージルーム キング

  • 最大人数: ‌3
  • 面積: 最低価格 30
  • ビュー: 川側, 街側, プール側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • バスローブ
  • スリッパ
  • コーヒー、紅茶、ポット
  • ミニバー(...)

スイスアドバンテージルームツイン

  • 最大人数: ‌3
  • 面積: 最低価格 30
  • ビュー: プール側, 川側, 街側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • バスローブ
  • スリッパ
  • コーヒー、紅茶、ポット
  • ミニバー(...)

スイスエグゼクティブルームキング

  • 最大人数: ‌3
  • 面積: 最低価格 30
  • ビュー: 川側, 街側, プール側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • バスローブ
  • スリッパ
  • コーヒー、紅茶、ポット
  • ミニバー(...)

スイスエグゼクティブルームツイン

  • 最大人数: ‌3
  • 面積: 最低価格 32
  • ビュー: プール側, 川側, 街側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • バスローブ
  • スリッパ
  • コーヒー、紅茶、ポット
  • ミニバー(...)

スイスセレクトクラークキー

  • 最大人数: ‌3
  • 面積: 最低価格 42
  • ビュー: 川側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • ミニバー(...)

プレミアダブル

  • 最大人数: ‌3
  • 面積: 最低価格 30
  • ビュー: 川側, 街側, プール側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • ミニバー(...)

プレミアキング: バルコニー

  • 最大人数: ‌3
  • 面積: 最低価格 30
  • ビュー: プール側, 川側, 街側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • ミニバー(...)

プレミアダブル: バルコニー

  • 最大人数: ‌3
  • 面積: 最低価格 30
  • ビュー: プール側, 川側, 街側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • ミニバー(...)

スイスアドバンテージルームキングプラス

  • 最大人数: ‌3
  • 面積: 最低価格 38
  • ビュー: 川側, 街側, プール側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • ミニバー(...)

スイスエグゼクティブルームキングプラス

  • 最大人数: ‌3
  • 面積: 最低価格 30
  • ビュー: プール側, 川側, 街側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • ミニバー(...)

スイスセレクトスタジオ

  • 最大人数: ‌3
  • 面積: 最低価格 43
  • ビュー: 川側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • ミニバー(...)

エグゼクティブスイート

  • 最大人数: ‌3
  • 面積: 最低価格 113
  • ビュー: 川側, 街側, プール側 *

* ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • ミニバー(...)

レストランとバー

BLUE POTATO

お料理の種類: テーマのある料理

The Blue Potato restaurant has a Western a la Carte menu with a selection of fine wines and beverages. It features an open grill kitchen by the pool deck providing an outdoor setting with a picturesque view of Clarke Quay and the Singapore River.

昼食

12:00 - 15:00

夕食

18:30 - 22:00

ELLENBOROUGH MARKET CAFE

お料理の種類: 多国籍料理

Delight in Peranakan favourites, local delights and international cuisine at Ellenborough Market Café in the restaurant or outdoors along the banks of the historic Singapore River.

昼食

12:00 - 14:30

夕食

18:30 - 22:00

CROSSROADS BAR

Photo non contractuelle / Strictly non binding

ロビーの「クロスローズバー」は、リラックスのための一杯や堅苦しくない内輪の集まりに最適です。このくつろいだ雰囲気のラウンジで、厳選された上質のアルコール類、ティー、コーヒー、軽食を楽しみながらおくつろぎください。

ミーティングとイベント

会議室

  • 会議室の数:5

  • 最大サイズ:680 m²

  • 最大ご利用人数:500 人

  • パーティの最大ご利用人数:60 人

詳細

お客さまの口コミ
スイスホテル マーチャント コート

実際の宿泊者100%の認証口コミ

詳細はこちら

アコーホテルズの評価 4.5/5

10,797 件のレビュー

ロケーションが良かったです

お客さまの声 4.5/5

Boss カップル - 19/06/2019 アコーホテルズ認証口コミ

マーチャンコートに歩いてすぐで、コンビニとSubWayも隣接しており非常に便利な場所でした。

Dear Mr. I., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. I. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

立地が便利な場所

お客さまの声 4.5/5

み. ビジネス - 06/06/2019 アコーホテルズ認証口コミ

スタッフも親切でチェックインも12:00から可能にしてくれた。 部屋も清潔でアメニティもよかった。 バスタブはガラス戸があり、出入りに段差があり年配者は不便。 全体的に大変満足のホテルでした。

Dear Mr. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I have taken note of your comment on the height of the bathtub. We do have rooms with walk-in showers. Thank you for highlighting this to me and I apologize for the inconvenience. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

素晴らしい

お客さまの声 4.5/5

Tk ビジネス - 04/06/2019 アコーホテルズ認証口コミ

部屋もきれいに掃除がされていて、クラークキーも近く場所も便利でした。仕事でラッフルズプレイスに行きましたが、歩ける距離です。部屋にアイロンがあったのも嬉しかったですが、歯ブラシが無かったのでフロントにお願いして持ってきてもらいました。また利用したいと思えるホテルです。

Dear Mr. K., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. As for your feedback pertaining to the absence of the toothbrush, for Premier room category, toothbrush is not provided. Of course, our housekeeping colleagues will be happy to provide our guests with this item upon request. Thank you. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. K. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

実は今回宿泊するのは6年ぶりでしたが、チェックインの時にWelcome backと言われて、嬉しくなりました。記録が残っているようですが、悪くないコメントだと思いました。

お客さまの声 4.5/5

匿名 ビジネス - 04/06/2019 アコーホテルズ認証口コミ

ロケーションも良いし、優雅な雰囲気もあるので、シンガポールでの常宿にしています。

Dear Mr. Y., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. Y. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

また泊まりたいと思えるホテル!

お客さまの声 4.5/5

Milou ビジネス - 31/05/2019 アコーホテルズ認証口コミ

スイスセレクトクラークキーに宿泊しました。窓からの眺めはリバーサイドを見下ろせて最高、部屋はとてもゆとりがあり、朝食やアペリティフ(夕方6-8時はアルコールが飲み放題)で利用したエグゼクティブラウンジも落ち着いていてゆっくりできました。スタッフのみなさんも笑顔が素敵です。唯一の難点は、窓に面したリバーサイドのお店が深夜までやっており、人の声やズチャズチャした重低音が響き渡っていて寝づらかったことです。

Dear Ms. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. As for your feedback pertaining to the noise from the riverside, I am very sorry that your sleep was being disturbed. I have taken this issue up with our Chief Engineer for rectification and improvement of the window gaskets to minimize the noise. Thank you for highlighting this to me and I apologize for the disturbance and the inconvenience caused. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

今回も快適でした

お客さまの声 4.5/5

匿名 ビジネス - 30/05/2019 アコーホテルズ認証口コミ

ビジネストリップでしたが非常に快適でした

Dear Ms. I., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. As for your feedback pertaining to the absence of comb, our housekeeping colleagues will be happy to provide our guests with this item upon request. I am sorry for the inconvenience. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. I. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

全てが快適

お客さまの声 4.5/5

Hiro ビジネス - 24/05/2019 アコーホテルズ認証口コミ

シンガポールにはビジネスで良く行くが、定宿は特に決めていない。しかしながら、このホテルは全てが快適であり、もうこれからはずっとこちらにお願いしようかなと思うぐらいに満足した。

Dear Mr. Y., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have exceeded your expectations. My team and I are looking forward, dear Mr. Y. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

とてもよかった

お客さまの声 4.5/5

名. 一人 - 24/05/2019 アコーホテルズ認証口コミ

一人で宿泊しましたが、部屋は綺麗で広くて、セキュリティからレセプショニストの対応まで、全てとても良かったです。特にバスルームがお気に入りでした(シャワーの水圧は弱めですが、十分に洗い流せました)。また、ホテル内Wi-fiがとても電波がよく、まるで旅行先ではないように感じるほどビデオ電話などが快適でした。

Dear Mr. M., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I have taken note of your comment on the shower water pressure with our Chief Engineer for rectification. Thank you for your feedback and I am sorry for the inconvenience. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com
お客さまの声 4.5/5

匿名 ビジネス - 24/05/2019 アコーホテルズ認証口コミ

とても良かったです。 また泊まりたいです。

Dear Ms. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

ホテル全体が綺麗で清潔でした。

お客さまの声 4.5/5

匿名 ファミリー - 17/05/2019 アコーホテルズ認証口コミ

部屋は綺麗に清掃され快適な滞在でした。また、クラークキー沿いの部屋に1日S10で変更しましたが空いていれば無料でしてくれると印象高いです。 気になったところは、シャワーブースを使うと水が外に流れ出てしまう点。それと、櫛かブラシが欲しかったです。 全体的にはかなり満足度の高い滞在となりました。

Dear Mr. Y., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with some aspects of your stay. As for your feedback pertaining to the additional charge of $10++, your booking was for the Premier room category and these rooms are located on floors 2-5. As you prefer a room on higher floor, my colleague had offered the Swiss Advantage room which is located on levels 6-10 with the respective charge. Thank you for your understanding. Concerning the absence of the comb, our housekeeping colleagues will be happy to provide our guests with this item upon request. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. Y. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

部屋の電話機が使えなかった

お客さまの声 4.5/5

匿名 ビジネス - 12/05/2019 アコーホテルズ認証口コミ

概ね満足しているが、部屋の電話機が使えず10分くらい格闘したが直らず、ルームサービスが頼まなかった 空腹の中外までご飯を買いに行き結果高くついてしまい、残念な気持ちになった ベッドサイドの方は使えたことに気づいたので次の日からは良かったが、デスクサイドの電話が使えなかった(たしかroom 338) 大変だとは思うが部屋の機械に異常がないかも確認しておくべきでは

Dear Ms. H., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to the malfunction of the desk phone, I have taken this issue up with our Chief Engineer for review. Thank you for highlighting this to me and I apologize for the inconvenience. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Ms. H. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

プールがいい

お客さまの声 4.5/5

匿名 カップル - 10/05/2019 アコーホテルズ認証口コミ

朝からプールでゆっくりして夕方から出掛ける感じですごく良かったです。 また泊まりたいです。

Dear Mr. H., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. H. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

総合的によかった

お客さまの声 4.5/5

Hajiyama ビジネス - 09/05/2019 アコーホテルズ認証口コミ

立地がよい、サービス、雰囲気も良かった

Dear Mr. Y., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. Y. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

最高でした!

お客さまの声 4.5/5

匿名 ご友人 - 09/05/2019 アコーホテルズ認証口コミ

清潔感があり、クリーニングも早くてサービスも行き届いており、お部屋もとても快適でした!交通便もよく、また利用させていただきたいと思います。

Dear Ms. A., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. A. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

安定の快適さ

お客さまの声 4.5/5

匿名 ファミリー - 09/05/2019 アコーホテルズ認証口コミ

3度目の滞在になりますが子連れ旅行の際のホテルとしては立地や設備などちょうど良いと感じます。 プールもすごく大きいわけではないが子供が楽しむのには十分だし目の届く程度の大きさという意味では安心です。建物なども新しいわけではないが清潔感がありとても快適に過ごせます。 ホテルの構造上しょうがないと思いますが部屋の位置によってプールへのアクセスがとても遠くかなりの距離を歩かなければならない時がありもう少しアクセスのルートを増やしてもらえるとより良いかなと。

Dear Mr. F., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. F. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

気持ちよく過ごせた。

お客さまの声 4.5/5

Cocco ファミリー - 09/05/2019 アコーホテルズ認証口コミ

スタッフの方々が皆親切で気持ちの良い対応をしていただいた。部屋も常に清潔で、スマートフォンやルーターの無料貸し出しもとても助かった。プールも広く子供が喜んだ。朝食の種類が豊富で美味しかった。チェックアウト後もプールやシャワーが使用できて良かった。

Dear Ms. K., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. K. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

防音が不満!

お客さまの声 4.5/5

木崎 勇. 一人 - 08/05/2019 アコーホテルズ認証口コミ

全体的には不満がなかったが、案内された部屋がスタッフルームの横で嫌な予感がしていたが 案の定夜の時間19時くらいから約2時間横の部屋から音楽が漏れ聞こえてきた。 TVをつけていても聞こえるぐらいで、不満に思ったので内線でサービスにかけたが応答なし。 防音はしているとは思うが、それでも聞こえるなんてよっぽど大音響で音楽を聴いているのか? 滞在後半の2日間の嫌な思い出となった。

Dear Mr. K., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to the noise from Clarke Quay, I am very sorry that you were disturbed. I have taken note in your guest profile on your preference for a quiet room for your future visits, which will be located in a different part of the hotel. Thank you for highlighting this to me and I apologize for the disturbance and inconvenience caused. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. K. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com
お客さまの声 4.5/5

匿名 ビジネス - 07/05/2019 アコーホテルズ認証口コミ

とても快適でした

Dear Ms. Y., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. Y. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt
お客さまの声 4.5/5

匿名 カップル - 06/05/2019 アコーホテルズ認証口コミ

2泊しましたが、館内はいつも清潔で居心地が良く、とても快適に過ごせました。プールが広くて良かったです。事前に記念日と伝えたところ、リバービューの部屋にアップグレードして頂きました。とても感動しました。

Dear Ms. M. Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

素晴らしい!

お客さまの声 4.5/5

匿名 一人 - 05/05/2019 アコーホテルズ認証口コミ

立地もよく。 部屋の広さ、手入れが行き届いています。 朝食もしっかりあって良かったです。 また機会があれば是非泊まりたいです。

Dear Mr. H., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. H. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt
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