Claremont Club & Spa - A Fairmont Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,266 件のレビュー

Claremont Club & Spa - A Fairmont Hotel - Image 1
Claremont Club & Spa - A Fairmont Hotel - Image 2
Claremont Club & Spa - A Fairmont Hotel - Image 3
Claremont Club & Spa - A Fairmont Hotel - Image 4
41 Tunnel Road, 94705 BERKELEY, United States

説明

ホテルのその他の情報

  • Seasonal activities for the entire family, plus 3 hours of complimentary child care included

  • First-class Club with 10 tennis courts, and full-service gym with state-of-the-art equipment

  • Holistic wellness at the award-winning Fairmont Spa

  • Heated saline swimming pools, children’s play area and Kids’ Club

  • Pet-friendly hotel near Berkeley Hills’ hiking trails

当ホテルの客室

ホテル所在地

Claremont Club & Spa - A Fairmont Hotel

41 Tunnel Road
94705 BERKELEY
United States

GPS:37.859667, -122.241893

電話番号
ファックス +1 510-848-6208

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,266 件のレビュー

トリップアドバイザーの評価  4.0/5  2,081 件のレビュー

nice hotel, shame about the rip-off resort fees

トリップアドバイザーの評価 3.0/5

Joachim V トリップアドバイザー認証口コミ

Its a grand old hotel, well-maintained, with gorgeous views. The rooms are poorly insulated and on a coldish April night, you will freeze even with the heater on. Worst of all is the mandatory "resort fee" (not disclosed at booking time). Instead of paying $250, I ended up paying over 300$ a night for services (electric bike, tennis) I never used and had no interest in using. Resort fees are illegal in California and the hotel collects them anyway, daring its customers to report them (which I did).

Awful

トリップアドバイザーの評価 1.0/5

Passport51760664116 トリップアドバイザー認証口コミ

Utterly piss-poor; arrogant staff, zero in house dining after midnight, truly not at the races compared to other so-called luxury hotels. I can’t wait yo leave, I will get better service at a Days Inn

You Will Be Pleased

トリップアドバイザーの評価 5.0/5

Castlecoaching トリップアドバイザー認証口コミ

The front desk could not have been more accommodating. Our room is beautiful and the pool is lovely. The views from the grounds are incredible as well. Highly recommend for couples and families.

Dear Castlecoaching, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel, especially the Front Desk Team, thank you so very much for taking the time to write and post this lovely 5-star review regarding your observation and experiences while staying with us. It certainly was wonderful to read how you found your room to be 'beautiful", how you also loved the pool and the fact you really enjoyed our views, Therefore, thank you for these kinds words, especially those regarding "The front desk could not have been more accommodating" as I truly feel extremely lucky and very fortunate to have the opportunity to work alongside such a passionate and dedicated team of hospitality professionals. Looking forward to having the opportunity to welcome you back soon, and thank you once again. Yours sincerely, Edward Roe. General Manager. Claremont Club & Spa, A Fairmont Hotel.

Wonderful, but some kinks

トリップアドバイザーの評価 4.0/5

Paulette D トリップアドバイザー認証口コミ

Loved the restaurant atmosphere and food, and the breakfast and lunch cafe, Provisions, was perfection (delicious coffee, easy and nutritious options). This is a renowned, historic hotel, I was surprised when I received multiple emails urging me to upgrade my stay, and the pressure continued when my family and I were checking in. “Oh that room is very small, you could upgrade for just $90 more a night!” when the rates are already very high. The first room we were taken to was indeed a tight fit for 2 adults and 2 teens. The wonderful bellhop called down to see if there was another room available (knowing how this historic hotel has a wide variety in room styles). The second room at the same rate was almost twice a large! If the front desk person was interested more in our comfort over an upgrade, she could have put us in this larger room initially. Very thankful for the bellhops willingness to help us have the most pleasant stay possible.

Dear Snookus, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel, thank you for recently experiencing our resort when your travels included the City of Berkeley and the East Bay. I do really appreciate you taking the time to post this very nice Tripadvisor review regarding your personal experiences with our amenities and offerings, like the Restaurant, Atmosphere, Food and our East Bay Provisions Coffee shop. More importantly, I would like to sincerely apologize for the poor impression we gave you upon your arrival when you were looking for the ideal accommodations for your family of 4, however I was extremely pleased the bellman took excellent care of you and made it happen for you to receive a larger room. Please know, I have already taken the opportunity to share your experiences with the team as this has allowed me to ensure we prevent a similar sort of experience happen to another family. Thank you once again for staying with us, as we are certainly looking forward to having the opportunity to welcome you back soon. Yours sincerely, Edawrd Roe. General Manager. Claremont club & Spa, A Fairmont Hotel.

Beautiful stay

トリップアドバイザーの評価 5.0/5

Jennie O トリップアドバイザー認証口コミ

Awesome place to have a few nights away. The restaurant and bar areas have such beautiful views. Lots of things to do in the area too. I think it would be super fun to hang out by the pool during the day and see a show at the Greek Theater at night - it's super close!

Dear Jennieo287, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel I just wanted to take this opportunity to say what a pleasure it was to welcome you to our resort for your few nights' getaway. In addition, thank you so very much for taking the time to write & post this wonderful Tripadvisor review regarding your own personal experiences and observations. It was wonderful to read how you enjoyed our resort amenities and offerings, as well as our "beautiful views" plus I was pleased you were able to get out and about in the local neighborhood where you found " Lots of things to do in the area too". Thank you once again, as we are certainly looking forward to having the opportunity to welcome you back soon for some more pool time and a night out at the Greek Theater. Yours sincerely and thank you, Edward Roe. General Manager. Claremont Club & Spa, A Fairmont Hotel.

との提携 TripAdvisor

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