ノボテル ダーウィン エアポート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 550 件のレビュー

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説明

ホテルのその他の情報

  • 250 metres from Darwin International Airport, 24 hour airport shuttle service

  • 131 stylish rooms suitable for business and leisure travellers

  • Fitness - lap pool and 24 hour access to Hotel Gym

  • 5 meeting rooms with contemporary decor and natural light

当ホテルの客室

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ホテル所在地

ノボテル ダーウィン エアポート

2 Sir Norman Brearly Drive
0812 ダーウィン
オーストラリア

GPS:-12.407074, 130.880038

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

Novotel Poolside Restaurant

Newly refurbished Novotel Poolside Restaurant! Tropical ambiance, delectable all-day menu. Dine poolside/takeaway, extensive options. À la Carte Breakfast & diverse all-day menu. Quench your thirst at Novotel Poolside bar, served by friendly staff!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  550 件のレビュー

トリップアドバイザーの評価  3.5/5  500 件のレビュー

Just awful customer service and underwhelming hotel.

トリップアドバイザーの評価 1.0/5

Matty G トリップアドバイザー認証口コミ

For the price you should pay it is underwhelming and management should be ashamed. As others mentioned, check in on queues are long at 0100 and when queried with staff, a rude reply of we can't predict the planes. I know I can. They arrive 98% of the time between 2300 and 0100. It is an embarrassment to the Territory to our international guests. I don't understand that they can get away with this level of customer service. 2024 prices with 1970s country flag inn accomodations and staffing.

Disappointing and long check in process.

トリップアドバイザーの評価 2.0/5

islandchick67 トリップアドバイザー認証口コミ

Having lived in the Top End for 2+ years now and used the Novatel / Mercure numerous times prior to renovations, I was so disappointed to stay there recently after flying back in from Sydney. As all people who live up here are well aware, there are a lot of flights that come in and leave early hours of the morning. My flight arrived after 12am and upon arrival at check in there was a long queue of people with only one check in staff working. This was check in for both the Novatel and the Mercure. After a 1 hour wait and the appearance of a 2nd staff member, we were advised that it was a management decision to have only a couple of staff on at night and both staff were very slow and full of excuses. The next morning on checkout, we complained and were rudely given more excuses that they could not predict the amount of flights coming in and once again it was a management decision. Whilst it is convenient and close to the airport, I will no longer be using either hotel. The staff at the Quality Hotel Darwin Airport next to the airport tavern are much more friendly and helpful. I would suggest considering that you are the face of Darwin for international guests arriving that you pick up your socks and treat your guests with more respect especially considering how much you charge per night.

Convenient to airport

トリップアドバイザーの評価 4.0/5

Peter R トリップアドバイザー認証口コミ

Rooms are large but well worn and a bit dated. The bed was comfortable and it is an easy walk to the airport. The bathroom was small but functional with a walk in shower. The a la carte breakfast was good. The pool was closed when I was there, but you can use the pool at the Mercure. I found the rooms here to be larger than the Mercure. Wifi was free and fast. All in all a reasonable option if you need to be close to the airport.

Still no pool

トリップアドバイザーの評価 1.0/5

AzureH3 トリップアドバイザー認証口コミ

Stayed at the Novotel for 5 nights purely for their new pool area. Unfortunately pool was closed for the entire time we were there. Staff had no idea when it would open and gave us several different reasons for its closure, one staff member went as far as saying the Darwin airport had closed the pool and we should take it up with them. The other pool was dirty and murky. It had a lot of debris on the bottom. Rooms were old and basic, it also had a bad musky smell. The one good thing is that’s close to the airport!

Disgusting- smelly and gross. No facilities either

トリップアドバイザーの評価 1.0/5

380ja ビジネス - トリップアドバイザー認証口コミ

Absolutely disgusting, from the moment I stepped out of the lift the whole place stank. The first room I could not stay in due to the smell, the next was not much better. Both pools were out of order, told we could walk across to the other hotel to swim. The restaurant was closed, the poolside food was an over priced under stocked display cabinet if pre-made options. When our flights out were canceled , I was told the price for an extra night was more and would be back in the stinky rooms or the cost was even more I came here due to the name and thought it would be nice as I am travelling with a new employee on his first work trip - absolutely disgusting. Do not stay here, the rooms are not what are pictured at all

との提携 TripAdvisor

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