ノボテル ブリスベン サウスバンク 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 5,028 件のレビュー

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38 Cordelia St, 4101 サウスブリスベン, オーストラリア

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ホテルのその他の情報

  • ご出張でご利用のお客さまやカップル、ご家族でのご利用に適したさまざまな宿泊オプションをご用意しております。

  • The hotel features easy laneway access to the convention centre.

  • 車椅子のお客さまにも快適で利用しやすい客室をご用意しています。

  • ジュニアスイートは、独立したラウンジとベッドルームがあり、ブリスベン郊外の素晴らしい眺めがお楽しみいただけます。

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

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ホテル所在地

ノボテル ブリスベン サウスバンク

38 Cordelia St
4101 サウスブリスベン
オーストラリア

GPS:-27.47748, 153.01734

電話番号
ファックス +61 7 3295 4145

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  5,028 件のレビュー

トリップアドバイザーの評価  4.5/5  756 件のレビュー

2023エクセレンス認証

Thank you Samantha (Group Reservations Co-ordinator)

トリップアドバイザーの評価 5.0/5

Alison G トリップアドバイザー認証口コミ

I want to thank Samantha for providing outstanding service during my reservation process at Novotel Brisbane South Bank. She was incredibly efficient, friendly and a pleasure to work with. Samantha was accommodating to my needs and ensured everything was perfectly arranged. Her prompt and helpful responses were greatly appreciated. Thank you for making my experience so smooth and enjoyable!

Great conference location

トリップアドバイザーの評価 5.0/5

Kim T トリップアドバイザー認証口コミ

We were delighted with the event planning assistance, delegate meals, room and facilities Novotel South Brisbane has. With the added benefit of being close to our offices it really helped make our event a pleasure to attend. Thank you, Novotel team.

Poor service, mediocre room and challenging Gym

トリップアドバイザーの評価 1.0/5

EricJ123 トリップアドバイザー認証口コミ

Terrible service, at check in the hotel insisted a billing me fully in advance. I was told that as I had booked via a booking engine my silver status had no value. The corridor walls to room were bashed. There were also no hangers in room no glasses. It took 35 minutes to get out coffee at breakfast - we cancelled the next 3 days of breakfast (the hotel did issue a refund) The gym's condition was more than disappointing, 3 out of the 4 bikes had parts missing or were broken. The steps of the elliptical trainer were filthy my shoes stuck to the steps. Told reception they did nothing. Day 2 the dirty towels were left on the floor and the dirty glasses still in room. It took 30 min to get towels, we were told they were very busy. Day 3 the dirty glasses from the past few days were still in the room. Not worth the cost.

Dear Eric, thank you so much for taking the time to review us. First of all, we would like to apologise for any inconvenience you experienced during your stay with us. We tried to contact you to discuss the issues raised, however, we were unsuccessful. So we kindly ask you to reach us at ha0x0@accor.com or 07 3295 4100 at your earliest convenience. We are looking forward to hearing from you. Kind regards. Leticia, Digital Marketing Manager.

Amazing stay, wonderful staff. Would stay again but not on the lower corner room which was very loud

トリップアドバイザーの評価 4.0/5

shiraleeana トリップアドバイザー認証口コミ

The three of us stayed at Novotel for 3 nights for a mix of work and fun. We chose the location because it was close to the work thing – but it turns out it was a great location which was right behind the convention centre, 10 minutes walk to the arts precinct and 5 minutes out to the river. We were also close to some good cafes, pizza, and other restaurants. It was all we ever needed. The only time we ventured out of South Bank and to the CBD was for some more ethnic cuisines. The hotel seems really new and everything is super clean. We stayed in the Junior Suite that has a separate bedroom. Everything was well maintained, pretty high quality, including the rollaway bed. There's a Nespresso and good selection of tea. I didn't care for the overly perfumed body wash / etc – really should have BYOed. There's also a lovely outdoor pool with deck chairs and towels (which we used) and a gym too. There's a huge restaurant, but we didn't go there – although we did do breakfast a la carte to the room. The front desk is always being taken care of by two people, it seems – always a friendly face to help! Reception was always considerate and quick the couple of times I called, and the couple of times I had extra requests – thank you, team! They also helped post out something we left in the room – amazing. The bad stuff? Just one major and one minor thing. The minor thing was that breakfast is only buffet. You can do room service breakfast a la carte, but you need to put in your order the night before – a little too much forward thinking when on holiday haha! The major thing was that we were in the corner room on level 2 of the north west corner (I think) and it was very loud. The aircon duct / switch room outside hums constantly. We were lucky to be very tired the entire time, but the noise might catch some people out. Management –– I might consider double glazing those lower rooms in that corner.

Hi there, thank you so much for reviewing us! We're glad to know that you enjoyed the overall experience when staying with us. We also would like to apologise for any inconvenience you experienced during your stay. In order to improve our services, I've forwarded your comments to our Maintenance Manager to review and address your comments regarding the aircon. If you like to add any further comments, please reach us at ha0x0@accor.com or 07 3295 4100. Kind regards. Leticia, Digital Marketing Manager.

Very modern hotel, spoiled by poor housekeeping

トリップアドバイザーの評価 3.0/5

Molars2 Couples - トリップアドバイザー認証口コミ

The hotel is well located just south of the river. Check in was efficient, and the room was large and well appointed However, the housekeeping was dreadful with surfaces not being wiped daily and the room was not hoovered at all during the stay We spent the last night, looking for the TV remote control for about half an hour to find it had been made up deep in the bed itself together with my Kindle!

Hi there, thank you so much for taking the time to review us. We're glad to know that you enjoyed the hotel's location and service. In order to improve our services, I've forwarded your comments to our Housekeeping Manager to review and address the issues raised. Hopefully, we can welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

との提携 TripAdvisor

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  • 697 件のレビュー 8.5/10 朝食

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