ホテル メルキュール マルセイユ カヌビエール

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,013 件のレビュー

ホテル メルキュール マルセイユ カヌビエール - Image 1
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説明

ホテルのその他の情報

  • 市内中心部に位置し、マルセイユでのストップオーバーに最適なホテル

  • 旧港から徒歩5分、セント チャールズ駅からは10分

  • シェフのNoël Baudrand氏が監修するビストロノミックレストラン

  • セミナーや商談にも最適な専用スペース

  • グリーンキー認証

当ホテルの客室

ホテル所在地

ホテル メルキュール マルセイユ カヌビエール

48 La Canebiere
13001 マルセイユ
フランス

GPS:43.296986, 5.379321

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LE CAPUCIN

旧港近くのLa Canebièreは、伝統とモダンが融合したオスマン風の空間はトク量のレストランです。シェフのNoël Baudrand氏による、新鮮な地元食材を使った洗練された料理をお楽しみください。https://www.brasserielecapucin.com/

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,013 件のレビュー

トリップアドバイザーの評価  4.0/5  171 件のレビュー

2023エクセレンス認証

Bad experience, not a safe stay

トリップアドバイザーの評価 2.0/5

Alainmoual92 ビジネス - トリップアドバイザー認証口コミ

Im a privilege member of the accor hotels chain and I go on business trips frequently and i usually only reserve at accor. During my last stay, my luggage was opened when I was out of the room, even though i locked it before I leave with a security code. On my return my luggage was open. I mentioned this to the reception and they told me they investigated it but they can’t know who entered the room when im out and they did not take any measures and did not took this event seriously. It will be my last time to visit this hotel.

Dear guest, We sincerely apologize for the incident regarding your luggage during your recent stay. The security and well-being of our guests are of utmost importance to us, and we take such matters very seriously. Rest assured that we are looking into this matter diligently to prevent any recurrence. We are writing the same answer as the one we wrote on the other of your negative digital reviews. You are already aware that we took quick measures to check all the datas necessary to investigate on our own about your room even nothing has been stolen as you know. Duty Manager and front desk Managers themselves discussed with you and replied to you orally about this unfortunate incident after doing all the efforts that could do. We appreciate your loyalty as a privilege member of the Accor hotels chain and regret the inconvenience caused. Your feedback is valuable to us, and we will ensure that necessary steps are taken to address this issue. We hope to have the opportunity to regain your trust in the future. Best regards Hôtel Mercure Marseille Canebière Vieux-Port

Very good hotel

トリップアドバイザーの評価 5.0/5

Kristīne K Couples - トリップアドバイザー認証口コミ

Very good service. Good location. near the port. Very nice welcome at reception. We really liked it. The room was clean and comfortable. we could communicate with the employees in many languages, also in Russian. Necessary things were quickly brought to the room.

Nice Stay

トリップアドバイザーの評価 5.0/5

Traveler54477883349 トリップアドバイザー認証口コミ

The stay was very good, especiall that the staff were very helpful. I would like to thanks Olivier and Adrien for the nice hospitality and support during the whole period of the stay. I hope to come again due to these nice guys.

This is my first time visiting Marseille. I hope to repeat the visit with my family, so I will make a reservation with y

トリップアドバイザーの評価 5.0/5

Trail33016442093 トリップアドバイザー認証口コミ

Good stay, hospitality and excellent cooperation from the hotel employee Although the hotel is small, its location is excellent in the center of the beautiful city of Marseille, close to the metro, tram, bus station, and shopping places. Thank you

Nice well located hotel

トリップアドバイザーの評価 4.0/5

Chrystie22 Friends getaway - トリップアドバイザー認証口コミ

Spent 2 night there. Stayed in a standard double room. It was large enough with a very comfortable bed and multiple pillows. All clean and modern. Wide shower. Big tv with a choice of channels. A minibar but nobottles of water and only a few sachets of coffee and capsules of milk powder. Breakfast a bit expensive as choice not very ample but good enough. Lifts a bit hit and miss as we were stuck in one for about 15mn on our second night. Tried to ring the bell but no reply so rang reception and guy manning it saved the day! Hotel well located on La Canebière, 10mn walk from all amenities and old port + train / bus station. Area very busy so felt quite safe

Dear Chrystie, We greatly appreciate your comments regarding your stay at the Mercure Marseille Canebière Vieux-Port Hotel. It's always a pleasure to receive positive feedback. We apologize for the inconvenience encountered, we are concerned about the environment and therefore do not put plastic bottles in the rooms; you can find a water fountain in the breakfast area. We hope this has not affected your stay among us and hope to welcome you again soon.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 659 件のレビュー 8.6/10 ロケーション
  • 820 件のレビュー 7.5/10 客室
  • 791 件のレビュー 9.2/10 サービス
  • 12 件のレビュー 6.2/10 インターネット
  • 390 件のレビュー 9/10 朝食
  • 282 件のレビュー 7.9/10 清潔さ
  • 189 件のレビュー 9.3/10 雰囲気
  • 121 件のレビュー 7.6/10 設備

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