ラ クール デ コンシュル ホテル & スパ トゥールーズ - M ギャラリー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 671 件のレビュー

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ラ クール デ コンシュル ホテル & スパ トゥールーズ - M ギャラリー - Image 4

説明

ホテルのその他の情報

  • Classic architectural elements

  • シックで高級、そして、ミシュランから星を獲得したレストラン

  • グレヌドパステルのスパで元気と若さを取り戻しましょう。

  • セキュリティ完備の専用駐車場

当ホテルの客室

ホテル所在地

ラ クール デ コンシュル ホテル & スパ トゥールーズ - M ギャラリー

46 rue des Couteliers
31000 トゥールーズ
フランス

GPS:43.599411, 1.441731

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Le Cénacle

Le Cénacleは、集いの場です。ビジネスやプライベートなお食事に、毎日ご利用いただけます。シェフのClément Convardが、伝統的な料理に洗練と繊細さを加えた新しいメニューをご紹介します。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  671 件のレビュー

トリップアドバイザーの評価  4.5/5  584 件のレビュー

2023エクセレンス認証

Doesn’t fulfill its promise

トリップアドバイザーの評価 2.0/5

JohnI555 Couples - トリップアドバイザー認証口コミ

We booked a junior suite and we’re excited as we had stayed with Mgallery hotels before. When we arrived there was none around to help with luggage and we found our own way to the reception. Check in was smooth but then there were a lust of issues: Room smelled very mouldy Tv wasn’t working and is very old model Various lights not working in room Lift broke down so no access from ground floor I was ignored when I arrived for breakfast staff resetting table just walked off I asked for croissants but told they had run out at 9.20 am Then noticed a tray of croissants “hidden” on a shelf below the table. The location here is great and the potential also great. Needs a bit of good leadership here.

Dear guest, I thank you for the time dedicated to this review regarding your stay at La Cour des Consuls Hôtel & Spa. I am so disappointed to read that you haven't found your way to the reception at the arrival. A porter is present until 11pm in the evening and a night receptionist present during the night. Regarding the welcome moment at the breakfast, I am sorry to know that you haven't been warmed certainly in a moment of buffet adjustment and to refill it. Our restaurant manager has been acknowledged about your comments and I can assure you that We always refill the buffet in order to guarantee a memorable experience till 10.30 am every morning. I do hope to welcome you back soon trying to regain your trust. Regards, Lamia Salah General Manager

Could be so much better

トリップアドバイザーの評価 3.0/5

SusanGrogan Couples - トリップアドバイザー認証口コミ

The hotel and staff were decent. In fact the two guys running the bar were great. However the hard product needs some attention. It was not possible to use the shower without flooding the bathroom floor which meant the towels were needed to catch the water leaving them soaking. The in-room phones didn’t work which meant I had to go down to the front desk to request an iron and ironing board. They arrived promptly. However we then discovered the base of the iron (not the hot plate the part it stands on) was cracked and so the water leaked everywhere. On check-out the person at the front desk was busy on the phone taking the details of a reservation while there were two people is the back office sat doing very little. The front desk person apologised for the wait. Everything described shouldn’t happen at a hotel like this. However these issues aside we had a relatively good stay. The hotel is in a good location and the guest interfacing staff make up for the shortcomings of the hotel. Would I stay here again, I’m not sure.

Dear guest, I thank you for taking the time to share your experience following your stay at La Cour des Consuls Hotel & Spa. I am delighted to know that you enjoyed the service at the bar and will not fail to pass on your compliments to our bartenders. However, I am sorry to know that you encountered certain inconveniences during your stay, particularly regarding the room. We do everything we can during your stay in our hotel to make it as pleasant as possible. We are sorry that technical inconveniences were not reported during your stay as we would have remedied them immediately. Rest assured that our teams do everything they can to ensure maximum comfort. I will absolutely not fail to raise awareness among my teams in order to prevent any inconvenience. We hope to have the opportunity to welcome you again very soon so that we can regain your confidence. Best regards, Lamia Salah General Manager

Hidden luxurious gem

トリップアドバイザーの評価 5.0/5

Voyageuse4life Friends getaway - トリップアドバイザー認証口コミ

Wonderful hotel tucked in downtown Toulouse. Staff is professional, courteous and attentive. Rooms are great and spacious, bathrooms are even nicer. Modern, spacious and very well maintained. It is a hidden gem with a Michelin star restaurant. Bar is wonderful. Hotel is great for anyone who wants discretion, quiet and quality stay.

Confortable hotel in the centre

トリップアドバイザーの評価 4.0/5

skurf トリップアドバイザー認証口コミ

Nice hotel in a mansion very well located with a lot of charm; feeling like in a house. Good level of service. Breakfast of good quality. One star Michelin restaurant. Only drawback is the shower which is not well protected by windows.

Hello, Thank you very much for your feedback, We are glad to see that you spent an good stay with us and like the charm of the hotel. Our team strive continuously to improve the quality of our services. We took note of your problem encountered concerning the shower and we already fixed it Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Fine for the City

トリップアドバイザーの評価 4.0/5

Douglas C トリップアドバイザー認証口コミ

Lovely hotel in the heart of the city. Very comfortable room ,spacious and not too noisy from the street outside. Comfortable bed and large bathroom all very clean .Staff very friendly and helpful

Hello, Thank you very much for your feedback, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again soon for another magnifique journey with us.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 115 件のレビュー 7.6/10 朝食
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  • 63 件のレビュー 4.2/10 清潔さ

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