メルキュール ロンドン ハイドパーク ホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 859 件のレビュー

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ホテル所在地

メルキュール ロンドン ハイドパーク ホテル

8 14 Talbot Square, Paddington
W2 1TS ロンドン
イギリス

GPS:51.515033, -0.174291

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Bella Italia Paddington

レストランは毎日営業しており、朝食、ランチ、ディナーをお召し上がりいただけます。当レストランは、一流のサービス、選りすぐりのおいしいイタリア料理を誇っています。温かい雰囲気の中でゆったりとくつろぎ、リフレッシュしていただけます。伝統的なイタリア料理をロンドンで味わっていただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  859 件のレビュー

トリップアドバイザーの評価  4.0/5  1,006 件のレビュー

Pleasant staff and boutique amenities, but cramped rooms and unremarkable experience

トリップアドバイザーの評価 3.0/5

citymusiclover ビジネス - トリップアドバイザー認証口コミ

Sleepy hotel on a cute street near Paddington. While the staff was pleasant and the hotel clean, it was overall a mediocre experience. Hotel was worn and rooms, showers were cramped. Completely fine for a night or two, for one person - but it would have been uncomfortable with another person. Appreciated the little gym, and the attached cafe for a selection of hot breakfast choices.

Dear Citymusiclover, Thank you for taking the time to share your thoughts. We’re glad to hear that you found our staff pleasant and our amenities, including the gym and cafe, to your liking. We apologize if the size of the rooms and showers did not meet your expectations and if the overall experience felt unremarkable. We’re always working to improve our facilities and guest experiences, and your feedback is invaluable in this process. We hope to welcome you back in the future and provide a more comfortable and memorable stay. Kind Regards, Imed Chikhaoui

好立地、アメニティ充実

お客さまの声 4.0/5

Naomi ファミリー - 確認済みレビュー すべて

快適に過ごせました

Dear Naomi T., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Imed Chikhaoui

Overnight stay in London

トリップアドバイザーの評価 5.0/5

debbie t Couples - トリップアドバイザー認証口コミ

What a little gem of a hotel. Very quiet location but very close to Paddington station. The rooms are smaller than we are used to but spotlessly clean. We had a great nights sleep in a very comfortable bed. Would definetly stay here again. Excellent value for money and will be recommending to our friends and family.

Dear Debbie T, Thank you for your lovely review of our hotel. We are thrilled to hear that you had a wonderful stay with us and that you found our hotel to be a little gem. We appreciate your kind words about our quiet location, cleanliness, comfort, and value for money. We are glad that you would definitely stay here again and that you will be recommending us to your friends and family. We look forward to welcoming you back soon and making your next stay even more enjoyable. Kind Regards, Imed Chikhaoui

It was central to what we wanted.

トリップアドバイザーの評価 4.0/5

aldavril Couples - トリップアドバイザー認証口コミ

We had an enjoyable 4 night stay here. So close to what we wanted to see. Kensington Palace, Hyde Park those lovely little squirrels and close enough to do a walk to Abbey Road. The staff were friendly. Our room with our upgrade was spacious enough for us. It was a lovely bed and a beautiful quiet location. Great to have Italian restaurant on the premises. We liked it.

Dear Aldavril, Thank you for your lovely review and for choosing our hotel for your 4 night stay. We are happy to hear that you liked our central location, friendly staff, spacious room, comfortable bed, and Italian restaurant. We are glad that you had a chance to visit some of the nearby attractions, such as Kensington Palace, Hyde Park, and Abbey Road. We appreciate your feedback and we hope to welcome you back soon. Kind Regards Imed Chikhaoui

Excellent Staff

トリップアドバイザーの評価 5.0/5

Eireboi トリップアドバイザー認証口コミ

Checked in for two nights over NYE , I made my booking on booking.com but they said I was upgraded to king bedroom, this turned out to be not true but once I told hotel manage and staff , they said they were so sorry and then they went above and beyond to make sure I had a lovely stay! Sofia at front desk talk to her manager and minutes later she arrived at my room with a new room assigned with king bed and more space. The room itself came with free mini bar , minerals only but still a nice touch and very modern decor, room was in quiet area so no traffic to be heard at all. There was safe, slippers .robes , even free wine in room also. The hotel location is perfect and minutes from Paddington station and local subway. Any amount of restaurants nearby also so you don't have to travel far. Hotel was perfect for my stay and very clean and good location, but what really made it special was Sofia and the rest of the staff who simply care about customers so next time I go to London, I know exactly where I choose to stay!

Dear Eireboi, Thank you for your kind words and for choosing our hotel for your NYE celebration. We are delighted to hear that you enjoyed your stay and that our staff went above and beyond to make you feel comfortable and welcome. We are especially proud of Sofia, who is a valuable member of our team and always strives to provide excellent service. We will be sure to share your compliments with her and the rest of the staff. We are also glad that you liked our amenities, such as the free mini bar, the wine, and the robes. We want our guests to have a relaxing and memorable experience at our hotel. Our location is indeed convenient, as we are close to Paddington station and many restaurants. We hope you had a chance to explore some of the attractions in London as well. Thank you again for your wonderful review. We appreciate your feedback and your loyalty. We look forward to welcoming you back to our hotel the next time you visit London. Kind Regards Imed Chikhaoui

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 961 件のレビュー 5.9/10 客室
  • 774 件のレビュー 8.1/10 サービス
  • 12 件のレビュー 8.3/10 インターネット
  • 566 件のレビュー 3.5/10 快適さ
  • 297 件のレビュー 6.7/10 清潔さ
  • 225 件のレビュー 7.4/10 朝食
  • 6 件のレビュー 9.2/10 ウェルネス・温泉エリア

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