イビス スタイルズ プーケット シティ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 710 件のレビュー

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説明

ホテルのその他の情報

  • ファミリールームとファミリースイートをご用意しています

  • 歴史ある中国-ポルトガル地区に近接

  • 周辺地域の市場

  • プーケットのビジネス街に近接

  • Rassada桟橋まで10分、近隣の島々への玄関口

当ホテルの客室

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ホテル所在地

イビス スタイルズ プーケット シティ

40 Chana Charoen Road, Talad Yai Muang
83000 プーケット
タイ

GPS:7.87828, 98.394467

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

HARMONY RESTAURANT

The hotel's colorful all-day dining Harmony Restaurant & Bar serves a variety of Western and Asian cuisines, in particular some delicious local specialties. With a convivial atmosphere, it's a good spot for a quick and tasty meal when you need to refuel.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  710 件のレビュー

トリップアドバイザーの評価  4.0/5  207 件のレビュー

Ideal budget hotel to stay in when exploring Phuket City

トリップアドバイザーの評価 5.0/5

K6146GOtonyb Couples - トリップアドバイザー認証口コミ

Upgraded to a family room. Room spartan but comfortable. Bed was particularly good. Great location for exploring Phuket City. Local eating options excellent, there is a large night market with many stalls nearby. There is a good hotpot restaurant just down from the Novotel. We ate one night at the Novotel thst was excellent The Novotel next door to the Ibis has a rooftop bar on the 18th floor. Happy hour 17.30 to 19.30 great cocktails. Paul the manager from Preston was friendly and helpful as we're all the staff in both hotels.

Dear Guest, We are thrilled to see that you enjoyed your stay so much. It is always a pleasure to receive such high praise and the team and I will aim to replicate this experience moving forward. We hope to see you again soon. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City

Warm welcome and friendly staff here!

トリップアドバイザーの評価 5.0/5

tarabG9990NG Friends getaway - トリップアドバイザー認証口コミ

We went to the early flight from Bangkok to Phuket. This is our first time in Phuket city. A bit worry and tired from long journey but when we arrived the hotel and met the receiptionist guy his name is “Com” He is super friendly and polite to us with a active and sincere smile. On top of that his service skills is very good. I’m impressed that he could find a room for us and understand how tired we are. Thank you for the excellent service and very warm welcome! 🙏🏼

Dear Guest, We very much appreciate your comments regarding your stay at ibis Styles Phuket City. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. We are also happy to read that your experience with our front desk team played a key part in your satisfaction. We will ensure that we recognize Khun Com personally for his great service and we are very lucky to have fantastic assets in him. Thank you for your kind feedback, and we hope to see you again very soon. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City

Disappointed with room

トリップアドバイザーの評価 1.0/5

Adlineancy トリップアドバイザー認証口コミ

The worst experience ever. We booked for double bed room and we were given with wheelchair accessible interconnecting room without informing upon check-in. We called the reception as we didn’t want to stay in accessible room and we were confirmed to move morning 10am. When we called in the morning the response what we received was not at all helpful.. staff is not friendly or empathetic, staff doesn’t care about the customer problems. As they were taking soo long we informed the receptionist to do the room move in our absence as we were heading out. When we came in the evening we were just given the excuse saying they are fully booked. No apologies no empathy nothing. There is no privacy when u are in the washroom..The AC makes some weird noise. Water flows all over shower area after you take shower. This is not acceptable when you stay at brand Ibis. Do not blindly book this hotel because of the name. The staff will just give you random room and lie to you next morning telling all the double bed rooms are accessible rooms and evening suddenly fully hooked. very poor service, staff is not helpful to your problems. They just give any random excuses.. doesn’t do justice to the brand Ibis. Room no 2208

Dear Guest, Thank you very much for taking your time to tell us about your experience at ibis Styles Phuket City. We regret to read that some areas of your stay did not meet your expectations. We take your feedback concerning to the room type booking and the rest of points that you mentioned. We will be sure to share this feedback with the team for our improvement. We hope that this experience will not impair your trust in ibis Styles Phuket City and we sincerely hope that you give us another opportunity to better serve you again in the future. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City

Horrible Experience at Ibis Phuket Old Town

トリップアドバイザーの評価 1.0/5

Master1997 トリップアドバイザー認証口コミ

First of While Check-In reception did not inform about the details of about property or the room. Also we were given accessible room even without informing while checkin at the hotel where as we had book for Standard King Room. In addition to this AC Makes sooo loud noice which makes it sooo difficult to sleep peacefully. Room wasn’t cleaned properly having stains in the washroom. Later when calling right after 15-30 minutes reception staff informed us to call in the morning at 10:00 to move the room which never happened and after following up multiple time they kept on saying let me check… While going out for city tour we informed Reception staff that bags are kept packed you can move the room and we’ll collect the key once back. Later in the evening when we came to check at the reception we were informed they kept us in the same room. No change at all. Very Pathetic service.

Dear Guest, Thank you very much for taking your time to tell us about your experience at ibis Styles Phuket City. We regret to read that some areas of your stay did not meet your expectations. We take your feedback concerning to the room type booking and the rest of points that you mentioned. We will be sure to share this feedback with the team for our improvement. We hope that this experience will not impair your trust in ibis Styles Phuket City and we sincerely hope that you give us another opportunity to better serve you again in the future. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City

Maimoon is the best asset of this hotel!

トリップアドバイザーの評価 5.0/5

Smiracle4 Friends getaway - トリップアドバイザー認証口コミ

Love the location of this hotel as it is very convenient to travel around by walks. The room is comfortable and clean with super friendly services from every staff. Special thanks to Maimoon for her extra care and attentive to all the details to make our stay more memorable and enjoyable in the town area!

Dear Guest, We are pleased to read that you enjoyed your stay at the ibis Styles Phuket City. We are also happy to read that the lcoation, room design and comfort and super friendly service impacted your stay positively. We thank you for your kind words regarding Khun Maimoon we know we are very lucky to have her as a colleague and we will be sure to thank her personally for her great service. Kind Regards Paul Smith

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 721 件のレビュー 8.8/10 ロケーション
  • 842 件のレビュー 6.5/10 客室
  • 669 件のレビュー 8.7/10 サービス
  • 9 件のレビュー 6.1/10 インターネット
  • 423 件のレビュー 7.7/10 清潔さ
  • 404 件のレビュー 3.8/10 快適さ
  • 288 件のレビュー 8.4/10 朝食
  • 170 件のレビュー 8.4/10 雰囲気

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