ホテル メルキュール リール サントル ヴィユーリール 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,412 件のレビュー

ホテル メルキュール リール サントル ヴィユーリール - Image 1
ホテル メルキュール リール サントル ヴィユーリール - Image 2
ホテル メルキュール リール サントル ヴィユーリール - Image 3
ホテル メルキュール リール サントル ヴィユーリール - Image 4

説明

ホテルのその他の情報

  • リールの歴史的中心部:リール旧市街

  • 専用駐車場(電気自動車用充電スタンドあり):テスラ用 1 台、全車両用 1 台

  • ファミリールーム

  • テラスにあるリラクゼーションエリア

  • 広さ 400 ㎡ の明るい会議スペース

当ホテルの客室

ホテル所在地

ホテル メルキュール リール サントル ヴィユーリール

27 rue des Tours
59000 リール
フランス

GPS:50.641717, 3.066532

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

TERRASSE DU 27

非契約写真

ヴュー リールの屋外スペース、No.27のテラス席でおくつろぎください。美味しい地ビールやワインを、美味しい大皿料理と一緒にお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,412 件のレビュー

トリップアドバイザーの評価  4.0/5  671 件のレビュー

Great location and friendly and helpful staff

トリップアドバイザーの評価 4.0/5

FellowTraveler68499 ファミリー - トリップアドバイザー認証口コミ

We stayed in this hotel at short notice after our Eurostar back to London was cancelled. Although it was only a flying visit of one night, the check in staff were friendly and extremely helpful, both on arrival and the following morning. Room was a good size and the hotel was in a perfect location for the old town, whilst still being within walking distance of both train stations. Would definitely stay here again if in Lille.

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Lille Centre Vieux-Lille

Solid short stay

トリップアドバイザーの評価 4.0/5

alinovsky Couples - トリップアドバイザー認証口コミ

Solid stay overall. Small room size but had every amenities needed (tea kettle etc). Water was lukewarm though. Would recommend this hotel for its location and parking. Great for first timers in Lille looking to explore the vieux Lille. We also stayed a night at the Gantois 5 star and would prefer to stay at the Mercure for a first time in Lille if limited time in Lille and exploring throughout the day.

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Lille Centre Vieux-Lille

Poor quality room in good location.

トリップアドバイザーの評価 3.0/5

YorkshireFigaro トリップアドバイザー認証口コミ

We chose this hotel as we wanted to be in the old centre of Lille for a short break, and the location was indeed excellent. However, for a four star hotel the room was very basic. We knew it would be small, and there was good air conditioning and a kettle which is always a plus. But there were no drawers or even shelves on which to put clothes, simply a small cupboard with half a dozen hangers on a rail. Also there was no desk or equivalent, simply a small rickety table on wheels. The fridge had the safe balanced on top of it within a tatty cabinet with the kettle on top. And finally there were no glasses or cups in the room simply 4 paper cups , surely a health and safety issue with boiling water from a kettle, and certainly not what one would expect in a four star hotel. All in all a very disappointing room for the price we paid.

Dear Sir, Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Vieux-Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Le Mercure Lille Centre Vieux-Lille

Check Out Nightmare

トリップアドバイザーの評価 1.0/5

Michelle L トリップアドバイザー認証口コミ

Basic rooms, paper cups in room. Bed was comfortable and room was kept clean. On check out, we were told by receptionist Last Minute.com hadn't paid for our rooms. We had booked and paid in full in September 22!!;. Receptionist wouldn't take the reference I tried to show her. Had to have an online chat with Last Minute who confirmed they had paid. After an hour of going through the online chat and showing the receptionist this and showing her our booking confirmation from Last Minute did she say all was ok!!! No apology received!!! Our friends were very upset and distressed about this including my husband and I!!! Luckily, our Eurostar was booked for the evening, so we weren't in a rush and felt like we had to pay to get away on time!! Our dealings with Last Minute leading up to this holiday had not been good either!!! We love Lille and Eurostar and will return again BUT we will NOT be staying at this hotel or using Last Minute!

Perfect location

トリップアドバイザーの評価 4.0/5

Daiva07 Couples - トリップアドバイザー認証口コミ

We spent to nights here as we came for Braderie 2022. The location of the hotel is superb, literally - downtown. As for the room - even being small, it is excellent and surprisingly comfortable. Good choice over the breakfast, very friendly staff.

Dear, We thank you for your comment concerning your stay at the Hôtel Mercure Lille Centre Vieux-Lille. We are delighted to read that you enjoyed your stay and we will share your feedback to our team. As we strive to improve our services, your comments are very important for us to know if we meet your expectations and what we need to work on to make your experience in our establishment perfect from the beginning to the end.. We look forward to welcoming you again in our hotel.. Best regards, Le Mercure Lille Centre Vieux-Lille

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 129 件のレビュー 3.7/10 設備

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