イビス カルタヘナ マルベーリャ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 2,867 件のレビュー

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AVENIDA SANTANDER # 47-90, 47, 90, 130002 カルタヘナ, コロンビア

説明

ホテルのその他の情報

  • ホテルのご利用にはお子様に関するポリシーが適用されます

  • 24時間営業のビジネスセンター

  • ペットのご同伴可能（15 kgまで）

  • お客さま向け外部ランドリーサービス

  • イビスのキッチンバーとレストランでは、ドリンクや定番のお料理をご用意しております

当ホテルの客室

ホテル所在地

イビス カルタヘナ マルベーリャ

AVENIDA SANTANDER # 47-90, 47, 90
130002 カルタヘナ
コロンビア

GPS:10.436713, -75.535659

電話番号
ファックス +57 56932424

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

PASTA & GRILL

海を一望できるレストランはホテルの2階にあり、78名様まで収容可能です。朝食バー、必要なセキュリティインフラストラクチャをすべて完備しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  2,867 件のレビュー

トリップアドバイザーの評価  4.0/5  997 件のレビュー

Don't do it

トリップアドバイザーの評価 1.0/5

johnwN4351BC トリップアドバイザー認証口コミ

Worst staff ever, was told room key would be ready in 15 minutes after we checked in. 2 hours later we had to get back in line for another hour just to get our room key. A total waste of money to come to the ibis!!!!!

Not the best value for the price

トリップアドバイザーの評価 3.0/5

CristianNitu Couples - トリップアドバイザー認証口コミ

The hotel is rather fitted for 1- 2 days business trips, and not really for casual tourists. It is located 25mins walking distance from the city center. The room is a little bit small and poor ventilated. Another unpleasant surprise was the lack of hand towels.

Dear Guest, Thank you for taking the time to send us your comments about your stay, at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Hoped for more.

トリップアドバイザーの評価 3.0/5

God-is-my-paradise Couples - トリップアドバイザー認証口コミ

Bathroom smelled like urine. The air-conditioning couldn't keep the room cool. You could here the people upstairs making all kind of noise. The view out the window was a car junkyard and a trash dump. The maid refused to clean or replace any towels unless you left the room. I hoped for a nice stay but was treated rudely. Coming from the states you would at least expect a friendlier staff to greet you.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Overpriced hotel

トリップアドバイザーの評価 2.0/5

LibardoSalazar ファミリー - トリップアドバイザー認証口コミ

Our stay was basically to have a nice bed to get good rest (My child had a sport competition in the city). This is a very basic hotel. Rooms are really small. With a double bed and an auxiliary bed, you barely have space to move. So, if you suffer from claustrofobia, this is not the hotel for you. Also, windown are not good to isolate noise from the street, even for us staying at floor 12th. Food is average to bad. Had dinner on our first night and it was not pleasant. Pasta is terrible (Is kind of hard to mess up a pasta plate) and I had a very salty, dry sandwich. Breakfast is limited, with the usual scrambled eggs, bread, fruits, cereal and 1 local food choice. If you are in a hurry, and only need a place to crash overnight, this hotel may be ok. For other type of stay, I wont recommend it.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Avoid this place at all cost

トリップアドバイザーの評価 1.0/5

Diego B トリップアドバイザー認証口コミ

I booked two rooms for several nights. During the first night, a piece of MDF detached from the wall and broke after felt on the floor. the next day I informed the front desk The manager GLADYS GOMEZ called in a very unpolite and rude way. She said that I should pay close to 200 dollars for that piece. I explained that the piece felt on its own. After that, she came into the room with another employee and started threatening me and my family about paying for the piece and how this never happened before. I did not want to spend more time discussing the issue and having a bad time. This event and the hotel staff's response ruined my time at the hotel. Overall the hotel is located in an unsafe area, the front desk was flooded after some pipes broke. All the screens from the wall were removed and several towels were on the floor. It was a terrible scenario. I don't understand how Ibis allows a situation like that. This is not the first time that this incident happened. You can look into other reviews from previous customers. Stay away. Safe your money. It is not worth it at all. Ibis should be careful about training employees about customer service and responding to casual incidents.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 588 件のレビュー 4.9/10 清潔さ
  • 456 件のレビュー 3.8/10 お値打ち度

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。