イビス ウィーン ハウプトバーンホフ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 825 件のレビュー

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Canettistrasse 8, 駐車場：Karl Popper通り。4, 1100 ウィーン, オーストリア

説明

ホテルのその他の情報

  • 空港に直通の主要鉄道駅から約 200 m

  • ホテルのバーでできたてのパニーニが毎日 24 時間いつでもお召し上がりいただけます

  • 禁煙、エアコン完備の 311 室の客室、うち 39 室はツインルーム

  • オーストリアのエコラベルとエコラベル

当ホテルの客室

ホテル所在地

イビス ウィーン ハウプトバーンホフ

Canettistrasse 8, 駐車場：Karl Popper通り。4
1100 ウィーン
オーストリア

GPS:48.185211, 16.379242

電話番号
ファックス +43 1 90926624200

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

IBIS KITCHEN BAR

当ホテルのバーでは、お飲み物、軽食、温かいお飲み物を終日お召し上がりいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  825 件のレビュー

トリップアドバイザーの評価  4.5/5  957 件のレビュー

2023エクセレンス認証

One bad service staff marred the whole experience

トリップアドバイザーの評価 3.0/5

papakyoto Friends getaway - トリップアドバイザー認証口コミ

Firstly, the rooms are spacious and the toilet is also very spacious, compared to other IBIS Hotels in Europe. So sleep was very comfortable. Location is of course the best if you want to be near to the train station, which is just a few minutes walk. I gave it 3 stars because one of the reception staff was not very helpful. She was unfriendly and refused to let us check in at 1pm, even though we were Accorplus Platinum members, citing that the hotel was full and check-in time was 3pm. We found it a bit unbelievable that occupancy was 100% as there were MANY floors with MANY rooms. However, I must qualify that there were other staff who were very polite and helpful too. So I hope you don’t get the grumpy staff when you check in.

アメニティ用意されてない

お客さまの声 0.5/5

野. ビジネス - 確認済みレビュー すべて

アメニティは用意されていない 電気ケトルなどは用意されてない 貸し出しも、不可能。 良いのは立地だけ。

Good location and professional receptionists, but some drawbacks

トリップアドバイザーの評価 4.0/5

Tadevos M ファミリー - トリップアドバイザー認証口コミ

The location is very good because of its proximity to nearby train and subway station. We had booked two connected rooms. Rooms were modern, but small. However, the room temperature was low since the management has chosen to save some money. There were no refrigerators in rooms, no security boxes and we were provided only one towel for face and body. Once the staff failed to clean one of the rooms and when we returned back to the Hotel they were gone so nobody came to clean even after our requests. Breakfasts were fine with lots of food and variety of choice. The reception staff was very helpful and added a lot of comfort to our stay. I would express my sincere gratitude to Alexander for his professional attitude!

Thank you for sharing your feedback with us. We're delighted to hear that you appreciated our hotel's convenient location near the main train station and subway station. It's great to know that you found our receptionists to be professional and helpful. We regret to learn about the inconveniences you experienced during your stay. Please accept our apologies for the temperature issue in the rooms as well as the oversight in room cleaning. About your feedback regarding the lack of refrigerators and safety boxes at the room we have to explain, that this is unfortunately not part of our service as a 3-star hotel. Lockers are available at the reception and our guests can pick up a key for them. Regarding your comment about the towels, we have to explain that ibis only provides 1 large towel per person in the room as standard - but more can be collected from reception at any time. On a positive note, we're glad you enjoyed the breakfast with its variety of options. We hope to welcome you back as our guest in the future. Best regards Christoph Reservation - ibis Wien Hauptbahnhof

Excellent Hotel for a Budget Trip

トリップアドバイザーの評価 4.0/5

Philip W トリップアドバイザー認証口コミ

Stayed in this hotel for a 2 night visit to Vienna. Hotel is perfectly located next to the Hauptbahnhof allowing easy access to local areas. Check in was friendly and efficient. Room was a good size and offered a nice view of the surrounding area. Bathroom and shower were excellent. We didn’t have the breakfast so cannot comment. Overall, the stay was very good. If I could suggest improvements, a temperature controlled AC system in the room would have helped regulate the temperature rather than a dial, a mini fridge to store chilled drinks would have been a nice extra, tea and coffee making facilities too. Also, the option for firmer pillows as the ones provided were very soft and thin. However, for a budget hotel, this is a great place to stay and would stay again. The above suggestions would definitely result in 5 stars. Many thanks for a welcoming and pleasant stay.

Thank you for sharing your feedback! We're delighted to hear that you had an excellent stay with us and found our hotel to be a perfect choice for your Budget Trip. It's great to know that our location next to the main train station was convenient for you and that you enjoyed a friendly and efficient check-in experience. We're pleased that you found your room spacious with a nice view of the surroundings, and that the bathroom and shower met your expectations. About your feedback regarding having a mini-fridge for drinks and tea/coffee making facilities in the room we have to explain, that this is unfortunately not part of our service as a 3.star hotel. We're thrilled that you would choose to stay with us again and we look forward to welcoming you back for another enjoyable stay. Best regards Christoph Reservation - ibis Wien Hauptbahnhof

立地が良かった

お客さまの声 3.5/5

匿名 ビジネス - 確認済みレビュー すべて

部屋も広くきれいに掃除もされていた。

Thank you for taking the time to share your feedback. We're pleased to hear that you found the location of our hotel convenient and that you found the rooms to be spacious and clean. However, we apologize for the inconvenience you experienced with the initial room not being cleaned to our usual standards. We appreciate your understanding and cooperation in allowing us to promptly address the issue by providing you with an alternative room. We hope this isolated incident did not overshadow the rest of your stay, and we look forward to welcoming you back in the future for a flawless experience. Best regards Christoph Reservation - ibis Wien Hauptbahnhof

との提携 TripAdvisor

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