ソフィテル フランクフルト オペラ 5 つ星

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Opernplatz 16, 60313 フランクフルト, ドイツ

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ホテル所在地

ソフィテル フランクフルト オペラ

Opernplatz 16
60313 フランクフルト
ドイツ

GPS:50.115941, 8.673665

電話番号
ファックス +49 69 256695802

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANT SCHÖNEMANN

地元のフランクフルト料理とフランス料理が出会う場所です。シックなインテリアとオペラ広場の地中海の雰囲気は料理の哲学を反映し、地元の食材と高級ワインの特製料理をお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,441 件のレビュー

トリップアドバイザーの評価  4.5/5  660 件のレビュー

2023エクセレンス認証

Luxurious Hotel in the Heart of Frankfurt.

トリップアドバイザーの評価 5.0/5

Acevilla Couples - トリップアドバイザー認証口コミ

This hotel is top notch and in a great location to explore the city. Situated right next to the Old Opera House and a stone throw away from the shops and numerous restaurants. The facilities and decor are luxurious and the staff are super friendly and helpful. Breakfast is delicious and the rooms are awesome. I would highly recommend this hotel for couples looking for a 2/3 night city break.

Dear Acevilla, Thank you for taking the time to share your feedback with us. We are delighted to hear that your experience at Sofitel Frankfurt Opera in the heart of Frankfurt was nothing short of excellent. It brings us immense joy to know that you found our location convenient for exploring the city, with the Old Opera House right at our doorstep and an array of shops and restaurants nearby. Providing top-notch facilities and luxurious decor is always our priority, and we are thrilled that you appreciated them. Our team takes great pride in delivering exceptional service, and your kind words about their friendliness and helpfulness are truly appreciated. Once again, thank you for choosing Sofitel for your stay in Frankfurt. We look forward to welcoming you back anytime soon. Warm regards, Steffen Opitz General Manager

Great 5⭐️ Hotel in the Heart of Frankfurt

トリップアドバイザーの評価 5.0/5

592obi Couples - トリップアドバイザー認証口コミ

Overall: ⭐️⭐️⭐️⭐️⭐️ Valet: ⭐️⭐️⭐️⭐️⭐️ Reception: ⭐️⭐️⭐️⭐️⭐️ Breakfast: ⭐️⭐️⭐️⭐️⭐️ Spa: ⭐️⭐️⭐️⭐️⭐️ Location. ⭐️⭐️⭐️⭐️⭐️ We had a great time in the hotel! The staff, facilities and location are perfectly suited to enjoy Frankfurt. I would recommend getting the upgraded room for more space. Most of the guests were adult couple who wanted to relax and have calm stay. The parking is on the-4 floor and is accessible from Hochstrasse. It is spacious enough for a larger car or SUV. We had a brilliant short vacation in Frankfurt and we will be definitely staying there again soon.

Bonjour 592obi, We very much appreciate your comments regarding your recent stay at Sofitel Frankfurt Opera. It is always a pleasure to receive such positive feedback and I am very happy to share your kind comments and compliments with all our colleagues. Thank you again for your feedback and we look forward to welcoming you back to Sofitel Frankfurt Opera in the near future. Yours sincerely, Steffen Opitz General Manager

Good but with room for improvement regarding service

トリップアドバイザーの評価 4.0/5

Kai W Couples - トリップアドバイザー認証口コミ

Location is great. Hotel has a luxurious feel to it and the lobby + areas are beautifully designed. Breakfast was up to Sofitel-standards (in other words: great). Upgraded the room proactively because of the Platinum status. Room was spacious. However the service aspect really needs improvement. Contacted the FO beforehand as it was my partners birthday. Assured me they would arrange something. Nothing was there. Asked for it, no record of it but they would take care of it. Again, nothing happening. Finally late at night after asking for it 4 times and waiting a long time they delivered a bottle of sparkling wine. Obviously, I do not expect them to do something, but communicating they will arrange something special gives a certain sense of expectation. Also the corridor smelt like weed but this is nothing the hotel can help. Service at breakfast could use improvement too as we had to wait 20 minutes (and had to ask twice) for the coffee and tea. Also had to wait a very long time until we could order some a la carte food. In general I would recommend, but by far not one of the best sofitels I had.

Dear Kai Wester, Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I'm sorry that your experience didn't meet your expectations; Please allow me to sincerely apologize. At Sofitel Hotels & Resorts, we strive to provide every customer with a superior service experience. That's why your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the issue and prevent it from occurring in the future. We are pleased that we were able to contact you and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Vera Blackert Assistant to the General Manager

Best start for a Germany holiday

トリップアドバイザーの評価 5.0/5

Mohammed Z トリップアドバイザー認証口コミ

Our first family holiday in Germany. Frankfurt was the starting point before driving to the Black Forest. Great 5 star service with very friendly staff. Good recommendations for sightseeing and shopping right next to the hotel. Thank you very much

Bonjour MohammedzC6632WI, We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to welcome you again soon. Sincerely, Steffen Opitz General Manager

Heimtextil 2024

トリップアドバイザーの評価 5.0/5

shaiq2018 ビジネス - トリップアドバイザー認証口コミ

The hotel is centrally located. Rooms are spacious. Staff goes out of the way to help you. It’s room service and house keeping is spot on. Stefan the GM is there to welcome guests and attend to their issues if any. A charming personality. Philippee at concierge would be more than happy to help you with whatever you want. The bell boys are smiling and ready to extend any kind of help. I would not look anywhere else if in Frankfurt. Full 5 stars

Bonjour Shaiq2018, We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Philipp. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to welcome you again soon. Sincerely, Steffen Opitz General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 333 件のレビュー 9.5/10 ロケーション
  • 509 件のレビュー 8.3/10 客室
  • 724 件のレビュー 8.6/10 サービス
  • 5 件のレビュー 3.3/10 インターネット
  • 211 件のレビュー 7.8/10 朝食
  • 159 件のレビュー 9.1/10 雰囲気
  • 118 件のレビュー 7.9/10 設備
  • 107 件のレビュー 7.2/10 清潔さ

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