イビスアンバサダーソウル仁寺洞 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 978 件のレビュー

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31 Samil daero 30 gil, Jongno gu, Jongno gu, 03132 ソウル, 韓国

説明

ホテルのその他の情報

  • Paid parking (Tower parking system, 15,000 won/day)

  • We are committed to sustainability. Together, we are opening up a better world.

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ホテル所在地

イビスアンバサダーソウル仁寺洞

31 Samil daero 30 gil, Jongno gu, Jongno gu
03132 ソウル
韓国

GPS:37.574364, 126.989443

電話番号
ファックス +82 2-6730-1100

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室

TASTE

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  978 件のレビュー

トリップアドバイザーの評価  4.0/5  1,208 件のレビュー

Bad check out experience

トリップアドバイザーの評価 1.0/5

jal747 トリップアドバイザー認証口コミ

Check-in was fast. The room is average size but the bathroom is small. The room has no toothbrush, only have slippers. There is tea, coffee and bottles of water in the room. Hotel has a hot bath, but closes early at 10pm, and you have to exchange your room key with a key to the hot bath, which is very inconvenient if you are used to enjoying the ones in Japanese hotels. Breakfast has limited choices and quality not very good. The hotel location is within walking distance to the subway station. There are many restaurants nearby and a convenience store right across. When we check out, we asked front desk to help us call a taxi, but the front desk lady said “she lost her cell phone”. It’s an excuse obviously because why would the hotel not have a phone at the front desk. Also, I was waiting in line behind two white girls, and the front desk lady called a taxi for them, asking them how many people, how many pieces of luggage, the price to the airport and told them to wait outside the hotel entrance. May be I’m Asian and they didn’t think I can hear and understand their whole conversation? We had to walk 10 minutes to an airport bus stop in the cold to wait for an airport bus. I’m writing this on the bus hoping I won’t miss my flight.

Dear Mr. or Ms. jal747 Warm greetings from ibis Ambassador Seoul Insadong First of all, I believe & hope that you had safe trip back to Toronto from Seoul. 1. Amenities: Disposable amenities such as toothbrush, toothpaste and razor, etc. are not provided starting from 29th March, 2024 according to environmental regulations in Korea. This policy is entirely applicable to hotels in Korea. 2. Hot bath: We have such procedures internally for stability reasons since it’s operated unattended. 3. Breakfast: I will share your comment and discuss how to improve quality of breakfast and selection of it with culinary team. 4. Cell phone: Staff, all heartists can carry their own cell phone. However, this is not for personal use, but for the functionality of the smartphone. Please accept my sincere apologies for the inconvenience caused by our lack of communication skills and inattention to details. It must have been extremely frustrating for you. However I am happy to learn about lack of our service manner and gesture and we will be taking this as a great opportunity to develop and push ourselves further to provide extraordinary and reinforced information to our valuable guests. With your grateful and learning comments, Hasmin Hwang General Manager

地下の大浴場が良かった

お客さまの声 4.0/5

Tuanis ファミリー - 確認済みレビュー すべて

チョンロ3まで徒歩圏内で、駅までの道中はたくさんの焼肉屋があって楽しい路地でした ホテル地下の大浴場が良く、毎日朝夕に使わせてもらいました

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

観光に便利

お客さまの声 4.5/5

Y. 一人 - 確認済みレビュー すべて

世界遺産などに近く、アクセスが容易です。施設は若干古いが、清潔で快適に滞在できました。

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay in an unbeatable location

トリップアドバイザーの評価 5.0/5

Pmcnich Solo travel - トリップアドバイザー認証口コミ

Comfortable yet affordable hotel in an unbeatable location. Close to restaurants, metro and cultural sites but not overwhelmingly busy. Staff were friendly and helpful. Rooms were clean, a touch warm for my liking, but easily fixed by opening a window. Wifi was fast and reliable, breakfast was great with a wide range of options. Had an excellent stay here and would gladly stay again.

Dear Mr. or Ms. Pmcnich Warm greetings from ibis Ambassador Seoul Insadong Thank you so much for your kind and heartwarming valuable feedback after staying at our property. ibis Ambassador Seoul Insadong, as economy Hotel for Business and Leisure Travels, is located in Insa-dong, which is famous for antiques and art galleries, and is close to downtown surrounded by ancient palaces. I just wonder whether you enjoyed our outdoor rooftop because we at ibis Ambassador Seoul Insadong are particularly proud of it, which offers panoramic views of the city. All of us, Heartists look forward to welcoming you back and I will be equally pleased if we have the opportunity of your return to relish some time in our property again. Your sincerely, Hasmin Hwang General Manager

エアコンの不具合

お客さまの声 2.5/5

Sfnet5456 カップル - 確認済みレビュー すべて

2/16-18 1033で宿泊しました。エアコンが異常で煙が発生し、のどの痛みが発生しました。部屋は変更していただきましたが、通常から点検が必要だと思います。

Dear Masatoshi H., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 639 件のレビュー 6.4/10 客室
  • 564 件のレビュー 9.1/10 サービス
  • 23 件のレビュー 2.6/10 インターネット
  • 224 件のレビュー 8.1/10 清潔さ
  • 112 件のレビュー 6.2/10 朝食
  • 69 件のレビュー 8.5/10 ウェルネス・温泉エリア

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周辺の他の施設

ソウルのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。