イビス リヨンエストシャポネ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 895 件のレビュー

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説明

ホテルのその他の情報

  • シェフ、ザビエルによる素晴しいお料理をお楽しみください。

  • ホテルのバーでくつろぎの時間を

  • 監視カメラ付きの広い駐車場を無料でご利用いただけます

  • グルパマ・スタジアムとLDCLアリーナから約20 Kmマイルの場所に位置しています

  • 空港やユーレクスポ コンベンションセンターまで約 20 Km

当ホテルの客室

ホテル所在地

イビス リヨンエストシャポネ

125 Rue Des Freres Voisin, Zac Du Chapotin
69970 シャポネ
フランス

GPS:45.647833, 4.919419

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANT LE 15

レストラン「Le 15」(ルキャーンズ)にぜひお越しください(向い側のイビスホテル内)。月曜日から金曜日まで、ランチタイムとディナータイムに営業しています。前菜とデザートのビュッフェをお選びいただくこともできます。エアコン、広いテラスと庭園を備えています。

予約する

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  895 件のレビュー

トリップアドバイザーの評価  4.0/5  251 件のレビュー

They Lied

トリップアドバイザーの評価 2.0/5

Filipe2O22 ファミリー - トリップアドバイザー認証口コミ

When I arrived at breakfast, and saw that the buffet was almost out of products, I had to go to the kitchen door to order the products. There was only one employee to take care of everything, there was no cheese, bread, cold meat, even coffee in the machine and more... A lousy service. When I was checking out I informed that given the situation I just wanted to pay for one breakfast, it was agreed with the reception staff that they would inform the General Manager and return the 10 euros breakfast. However, they forced me to pay for the stay and the 2 breakfasts and they never returned the money or sent email that the 2 receptionists the promised. They're not reliable. They weren't trustworthy. I do not recommend the service and after this incident I stopped adding breakfast to all my Accor reserves.

Dear M. GAMA, We’ve just been informed about your situation. We are truly sorry for the empty breakfast. For us, each service is important during the whole stay of our guests. We inform you that the two breakfasts refund has been made today. Indeed,; We hope your future stay in any Accor hotel will be a height to your expectations. Best regards,

Not very welcome

トリップアドバイザーの評価 3.0/5

don d Couples - トリップアドバイザー認証口コミ

We arrived to find the entrance firmly closed to stop anyone getting in. In fact the first time we drove past because we didn't think it was the correct entrance. We had to contact the reception to identify ourselves before they would open the gate. We chose this hotel because it claimed to have a restaurant. After a long drive we didn't want to have to go out to find somewhere to eat. When we got in we discovered that the restaurant was closed for summer holidays so we had to go out again after all. There was only one restaurant nearby that was open so it was take it or leave it. Then afterwards we had to go through the "security check" to get back in again. They didn't even offer us the Ibis members' welcome drink.

Dear Sir, Madam, Thank you so much for your comments about our hotel : Ibis Lyon Est Chaponnay. Ibis establishments are dedicated to offering you the best possible service for your stays. Your opinion is very important for us. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Florian HUGONET General Manager

Clean, but limited welcome drinks

トリップアドバイザーの評価 3.0/5

gatsonc ビジネス - トリップアドバイザー認証口コミ

Standard ibis with the very comfy "sweet bed" and unit bath. All very clean and relatively new However, it was not possible to get a beer or wine as a welcome drink. This was disappointing after a long day of work. A Coke just doesn't say "welcome".

Dear Sir, Madam, Thank you so much for your comments about our hotel : Ibis Lyon Est Chaponnay. Ibis establishments are dedicated to offering you the best possible service for your stays. The Welcome drink for Le Club Accorhotels Member is in our hotel a selection of watter, soda ... Your opinion is very important for us. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Florian HUGONET General Manager

Normal hotel in the Lyon surroundings

トリップアドバイザーの評価 4.0/5

jessyz2014 Friends getaway - トリップアドバイザー認証口コミ

We arrived very late in the evening, the hotel had everything we needed. The hotel was very clean and the men at the reservation desk was very helpful. This hotel is the perfect option to stay when you are on a trip and you need a rest for 1 night.

Dear Sir, Madam, Thank you so much for your comments about our hotel : Ibis Lyon Est Chaponnay. Ibis establishments are dedicated to offering you the best possible service for your stays. Your opinion is very important for us. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Florian HUGONET General Manager

Convenient stopover

トリップアドバイザーの評価 4.0/5

Luxxie1983 Couples - トリップアドバイザー認証口コミ

Convenient stopover spot during a drive down to the South of France. Clean, almost new with a private parking closed by a gate. There is nothing around as the hotel is in an industrial zone so def not a holiday destination but works for purpose. Rooms are clean and gives you what you need. Staff, at least the two we saw, were not that friendly but maybe because we got one at 2am and another during breakfast.

Dear Sir, Madam, Thank you so much for your comments about our hotel : Ibis Lyon Est Chaponnay. Ibis establishments are dedicated to offering you the best possible service for your stays. Your opinion is very important for us. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Florian HUGONET General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 223 件のレビュー 9.1/10 清潔さ
  • 212 件のレビュー 7.7/10 朝食

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