モリトール ホテル & スパ パリ Mギャラリー コレクション 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,158 件のレビュー

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説明

ホテルのその他の情報

  • 46メートルの屋外温水プールと33メートルの屋内プール

  • プールビューの客室

  • 一流のクラランススパ

  • エッフェル塔を一望する屋上レストラン

  • 100 以上のストリートアートが融合した芸術的なホテル

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ホテル所在地

モリトール ホテル & スパ パリ Mギャラリー コレクション

13 rue Nungesser et Coli
75016 パリ
フランス

GPS:48.844653, 2.252219

アクセスと交通機関

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敷地内
  • プール
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,158 件のレビュー

トリップアドバイザーの評価  4.5/5  2,065 件のレビュー

2023エクセレンス認証

Nice but not 5*

トリップアドバイザーの評価 3.0/5

Dr_Shite トリップアドバイザー認証口コミ

The pools are spectacular and this is why I return but the restaurant seems to be closed regularly for private events with few options in the area and check-in does not inform of this, rooms are average, not really 5* but still comfortable and very good beds. It is more a 4* with a huge pool.

Paris Trip Feb 2024

トリップアドバイザーの評価 5.0/5

Ray F トリップアドバイザー認証口コミ

A really enjoyable trip to and experience @ The Molitor Paris. Excellent service, facilities and staff. Our group numbered 15 and to a person all very happy and impressed with the hotel. The bedrooms are spotless and very comfortable Reception and pools are worth seeing. Thank you all @ The Molitor . Ray

Dear Ray, Thank you so much for sharing your wonderful experience at Molitor during your trip in February. We are thrilled to hear that your stay with us was truly enjoyable and memorable. It brings us great joy to learn that you found our service, facilities, and staff to be excellent. Ensuring the comfort and satisfaction of our guests is our top priority, and we're delighted that your group of 15 had such a positive impression of our hotel. We're glad to know that you found our bedrooms spotless and very comfortable, and that you were impressed by our reception area and pools. Your kind words are truly appreciated and will be shared with our entire team. Thank you once again for choosing Molitor for your trip, and we look forward to welcoming you back for another fantastic stay in the future. Best regards, Antoine Chauveau Quality Director

Unique stay in iconic hotel in Paris

トリップアドバイザーの評価 5.0/5

mary_devallois ファミリー - トリップアドバイザー認証口コミ

We thoroughly enjoyed our stay at the Molitor; iconic hotel with kind, welcoming, helpful staff. A special thank you to Tom (reception), Roger (Breakfast) and Asma (Spa). They made our stay memorable! So Looking forward to our next stay !!

Thank you so much for your wonderful review! We're thrilled to read that you thoroughly enjoyed your stay at our iconic hotel. Our team takes great pride in providing kind, welcoming, and helpful service, and we're delighted that Tom, Roger, and Asmaa were able to make your stay memorable! We can't wait to welcome you back for another fantastic experience soon! Best regards, Antoine Chauveau Quality Director

Great in Summer - not so much in Winter

トリップアドバイザーの評価 3.0/5

AvW31 トリップアドバイザー認証口コミ

What makes this hotel is the pool in the middle and the indoor pool. Clearly, this building has a lot of history and that is the USP they clearly play on. The rooms are very average, with not much decor, and very few amenities. In the Summer, the rooftop bar and restaurant make it a fun place to be at, and the food is good. However, they close the rooftop bar and restaurant in the Winter, and the downstairs bar and restaurant are a little bit grim. Also, they are very seldom open, so they push you to the health club bar, where the choices are very limited. They also close the bar very early (we tried to get a drink at 10:30 and it was closed... Certainly not what you would expect out of a 5 star hotel. The hotel is also not close to anything, so if you visit in the Winter, there's not much to do around it, which really bodes the question as to why they don't invest in the communal places?? We found the staff nice enough, but obviously not able to do anything about what I would assume are economical decisions around services... At roughly €450 a night, you would rightly expect a lot more out of a hotel. If there were a seasonal rating, I'd say probably 5 stars in summer, but definitely not in winter...

Thank you for taking the time to share your feedback with us. We appreciate your detailed insights into your experience at our hotel, especially during the different seasons. We are delighted to hear that you enjoyed the unique feature of our hotel – the central and indoor pools – as well as the historical charm that we take pride in. We also appreciate your kind words about our staff and the positive experience you had during the summer months, enjoying the rooftop bar and restaurant along with the delicious food. Your concerns regarding the winter experience are noted, and we genuinely apologize for any inconvenience you encountered during your stay. We understand that the closure of the rooftop facilities and limited options in the downstairs bar and restaurant, especially during the winter months, impacted your overall experience. We will certainly review our seasonal offerings to ensure a more consistent and enjoyable stay for our guests year-round. Regarding the early closure of the bar and limited choices at the club bar, we sincerely apologize for any disappointment caused. We will work on addressing these concerns to provide a more satisfying experience for our guests in the future. We value your feedback as it helps us enhance our services. Please be assured that your comments will be shared with all our management team for further evaluation and improvement. We strive to exceed our guests' expectations, and your input is instrumental in achieving that goal. Once again, we apologize for any inconveniences you experienced and hope to have the opportunity to welcome you back for an improved and memorable stay. Best regards, Antoine Chauveau Quality Director

No water for shower, and no internet

トリップアドバイザーの評価 3.0/5

Josh2023Nov10 Friends getaway - トリップアドバイザー認証口コミ

The first night, I was told to take taxi to change hotel at 2am at night when complaining no water for shower. I was offered 5 small bottles of drinking water to wash my face and brush teeth at the end. The whole hotel had no water supply because of a pipe burst at the basement. The second day, the entire hotel had no internet. I checked out of the hotel on the third day.

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced, particularly the lack of water supply for showering and the absence of internet during your stay. We deeply regret the challenges you faced on the first night, including the inconvenience of being directed to change hotels in the middle of the night. We understand how frustrating this must have been for you. The disruption in water supply due to a basement pipe burst was an unexpected and regrettable incident caused by the construction work being done around the hotel. Your feedback is invaluable, and we appreciate you bringing these matters to our attention. We assure you that we took the necessary steps to fix the issue and prevent such occurrences in the future. We genuinely regret that your stay fell short of expectations, and we hope that you will consider giving us another opportunity to serve you in the future, providing you with the level of service and comfort that you rightfully deserve. Sincerely, Antoine Chauveau Quality Director

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 380 件のレビュー 9.1/10 ロケーション
  • 742 件のレビュー 7.3/10 客室
  • 1,119 件のレビュー 7.6/10 サービス
  • 10 件のレビュー 2.8/10 インターネット
  • 540 件のレビュー 8.4/10 プール
  • 391 件のレビュー 8.3/10 朝食
  • 364 件のレビュー 5.3/10 料理
  • 154 件のレビュー 6.2/10 清潔さ

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