イビスプーケットカタ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 399 件のレビュー

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説明

ホテルのその他の情報

  • 「ご家族での休暇に理想的

  • 島の観光の拠点として最適

  • カタビーチまで徒歩10分

  • ショップ、レストラン、マーケットが徒歩圏内

  • 無料Wi-Fi

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ホテル所在地

イビスプーケットカタ

88 8 Kata Road, Tumbon Karon, Amphur Muang Phuket
83100 プーケット
タイ

GPS:7.821944, 98.3005

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

TASTE RESTAURANT

「It's all about TASTE」レストランでは、創作タパスを用意しています。20種類の典型的な郷土料理から、シンプルに創作された新しい風味をお試しください。独自の風味の組み合わせを楽しみましょう。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  399 件のレビュー

トリップアドバイザーの評価  4.0/5  903 件のレビュー

It's ok but cleanliness is major issue

トリップアドバイザーの評価 2.0/5

lifting_yoga トリップアドバイザー認証口コミ

The cleanliness was the major issue in the hotel. The slippers, the floors inside and outside the room, the hallways, the elevator, washroom. All dirty. The rate per night was high in comparison to the quality I got. It was very close to Ibis Dubai actually, but at least there you won't see dirt all over the place.

Dear valued guest, It is pleasant to hear that you had a great experience with our hotel for the last visit this month earlier. I will pass this message to my team. My team has been trained and strongly aware regarding to your valuable comment to avoid this kind of incident would not happens again in the future, as we are focusing to deliver the best experience to all our guests. Me and my team looking forward to welcoming you back to our hotel again in the near future. Have a great week ahead. Kind regards, Ibis Phuket Kata.

Très très mauvaise

トリップアドバイザーの評価 1.0/5

Julien D トリップアドバイザー認証口コミ

Ils m ont fermé la porte pour 500thb … sorry after so long time in Thailand , why Julien demierre and more walk after so many time walk and walk and walk …. 11 km before 5 days and poor people give always money…. 💰 why mi close don t understand , aujourd’hui c est l anniversaire à ma grand maman 90 ans kap

Dear valued guest, On behalf of Ibis Phuket Kata team, I would like to sincerely apologize for the unpleasant experience you had at our hotel room during your recent stay with us. Having read your feedback. My team has been trained and strongly aware regarding to your valuable comment to avoid this kind of incident would not happens again in the future, as we are focusing to deliver the best experience to all our guests. Me and my team looking forward to welcoming you back to our hotel again in the near future. Again, my sincerest apology on this occasion and I remain, at your service. Yours sincerely, Ibis Phuket Kata.

Great place to stay especially Big Thank you to Ms. Bella

トリップアドバイザーの評価 5.0/5

Journey48342806959 トリップアドバイザー認証口コミ

We stay at I bis Phuket Kata for 1 week Overall is perfect especially Thank you to all the staff and management Ms.Bella highly i recommende Ibis Phuket Kata will coming back to stay with my friends for sure Beautiful pool and Room and great welcoming Give 10/10

Dear valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Looking forward to welcoming you to Ibis Phuket Kata again, when the time has brought you back to Phuket in the future. Yours sincerely, Ibis Phuket Kata.

Very poor management

トリップアドバイザーの評価 2.0/5

G T トリップアドバイザー認証口コミ

Management does not listen, nor learn. Despite the copy-and-paste assurances, all the same issues as previous stay: front-office staff who vary from ok, to completely inattentive*, shower not cleaned properly, cleaning staff over-worked and untrained. Very significant black mould on every aircon - management does not care. This mould is dangerous if inhaled. * it took six hours and two reminders to fix a wifi issue. Rooms are in desperate need of refurbishment. Breakfast is poor quality - there are better quality/price breakfast all round the hotel. The pool area is nice. Unreasonably expensive during high season, despite hotel not being full (rates are more tolerable in low season). I'm sure we'll get the same old tedious response without doing anything "... ensure that such a situation does not recur in the future..." Long overdue for an Accor brand audit.

Dear GT807, Thanks for choosing us and for leaving a review. It is unfortunate that you were not able to fully enjoy your stay with us due to the level of service you received regarding your experience at breakfast, wifi issue, room conditions and room cleanliness. On behalf of the hotel, please accept our sincerest apologies for any inconvenience this may have caused you. Your feedback has been taken into account and will be shared with our management team. We are confident that necessary steps will be made, in order to achieve complete guest satisfaction and bring back the level of service to where it should be. Again, thank you for staying and we hope you give us another chance to show you how great our hotel is. Sincerely, Mirin WittayaKul Hotel Manager

Ibis kata Phuket

トリップアドバイザーの評価 5.0/5

Maniwan N トリップアドバイザー認証口コミ

The rooms are clean, the staff are lovely and smiling. Overall good, the restaurant is beautifully decorated, the food is delicious, the pools are beautiful, there are 2 pools, separate pools for children and adults. Shady atmosphere

Dear valued guest, Thank you for your kind review towards our hotel and expressed your thought about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guest. At our hotel, we strive to make the best for our guest and continue to develop our service standard to ensure that we deliver the best for you. We hope to welcome you back to our hotel in the near future. Yours sincerely, Ibis Phuket Kata

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 325 件のレビュー 9.3/10 ロケーション
  • 492 件のレビュー 5.7/10 客室
  • 397 件のレビュー 8.4/10 サービス
  • 38 件のレビュー 6.6/10 インターネット
  • 307 件のレビュー 3.6/10 快適さ
  • 278 件のレビュー 4.9/10 朝食
  • 218 件のレビュー 7.3/10 清潔さ

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