Novotel Kolkata - Hotel & Residences 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,425 件のレビュー

Novotel Kolkata - Hotel & Residences - Image 1
Novotel Kolkata - Hotel & Residences - Image 2
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Novotel Kolkata - Hotel & Residences - Image 4

説明

ホテルのその他の情報

  • 293 Rooms & Suites, and 47 Residence Apartments, with 5 experiential dining outlets

  • Located only 20 minutes away from Netaji Subhash Chandra Bose International Airport

  • Located in proximity to leading commercial & IT- business hubs in the city.

  • 30,000 sq. ft. of events, weddings & meeting space-indoor & outdoor

  • Access to recreational facilities- swimming pool, fitness centre and spa and bus lounge

当ホテルの客室

ホテル所在地

Novotel Kolkata - Hotel & Residences

Action Area 1C, New Town Rajarhat
700156 KOLKATA
India

GPS:22.579605, 88.461421

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,425 件のレビュー

トリップアドバイザーの評価  4.5/5  2,669 件のレビュー

2023エクセレンス認証

Superb experiences

トリップアドバイザーの評価 5.0/5

Journey10536070728 トリップアドバイザー認証口コミ

Awesome hotel..great location.Room charges are ok... Break fast is awesome and lot of good Verity... But if you order in room dining , it's quite expensive and delivery is also very slow..... Better go out to axis Mall and have food... twice I called front desk for TV support but no one turned up .

Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for taking the time to share your feedback following your recent stay at our hotel. We are thrilled to hear that you found your experiences superb and our location to be excellent. It's wonderful to know that you enjoyed our breakfast offerings and found good variety to start your day right. We truly appreciate your honest comments regarding room dining and service aspects that did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced with the in-room dining service and the delay in responding to your request for TV support. We understand that timely and efficient service is crucial, and we regret any lapses in this regard. Your feedback is invaluable to us as it helps identify areas where we can improve to enhance our guest experiences. We have taken note of your concerns and are already implementing measures to ensure our in-room dining is more prompt and cost-effective. Additionally, we are reinforcing our commitment to responsive and attentive service, particularly when our guests need assistance. We are also grateful for your suggestion regarding dining options outside the hotel. While we strive to provide excellent dining experiences within our premises, we acknowledge and appreciate the rich culinary landscape surrounding us, offering our guests diverse dining choices. We hope to have the opportunity to welcome you back in the future and deliver an experience that not only meets but exceeds your expectations. Best regards, Arjun Kaggallu General Manager

Nice apartment suites. Great service

トリップアドバイザーの評価 5.0/5

ARUP G トリップアドバイザー認証口コミ

Stayed at the Novotel specifically because of their one bedroom apartment suites. Not many hotels offer that format. Lovely rooms. Great food and service. Nice outdoor pool also. Not far from the airport. Special mention to Mr Rajdeep and Bhaskar in the restaurant and ashutosh from the front desk.

Dear Valued TripAdvisor Member, Greetings from Novotel Kolkata Hotel & Residences! Thank you for taking the time to share your delightful experience at Novotel Kolkata Hotel & Residences with us. We are thrilled to hear that our one-bedroom apartment suites, alongside the overall service, met your expectations and contributed to a memorable stay. Your kind words regarding our lovely rooms, great food, and the enjoyable outdoor pool are much appreciated. It is indeed our goal to offer a unique and comprehensive experience to all our guests, and we are glad that our proximity to the airport added convenience to your visit. We are particularly grateful for your special mention of Rajdeep, Bhaskar, and Ashutosh. Your compliments have been shared with them, and they are incredibly encouraged by your recognition of their efforts. Such positive feedback serves as a strong motivator for our team to continue delivering exceptional service. We look forward to welcoming you back in the near future, aiming to create more pleasant and memorable experiences for you. Best regards, Arjun Kaggallu General Manager

Wow amazing

トリップアドバイザーの評価 5.0/5

Yash86510 トリップアドバイザー認証口コミ

Amazing staff really good stay specially positive aura , laundry was on time the food and the buffet was too good the environment was positive they did not denied for nythng the cleaning staff around the pool was also good Mr Avirup and Ibrahim was too polite 😀 and served all the customers with positive smile and I would also like to mention one girl who was there in the tea department she was really hardworking please give my regards thankyou .

Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Wow amazing Amazing staff really good stay specially positive aura , laundry was on time the food and the buffet was too good the environment was positive they did not denied for anything the cleaning staff around the pool was also good Mr Avirup and Ibrahim was too polite 😀 and served all the customers with positive smile and I would also like to mention one girl who was there in the tea department she was really hardworking please give my regards thankyou. We're glad that you enjoyed our laundry service, delicious food offerings, and the positive environment throughout the hotel. Your kind words mean a lot to us, and we'll be sure to pass along your regards to Avirup, Ibrahim, and the rest of the team, including the hardworking staff in the tea department. Thank you once again for your glowing review, and we can't wait to welcome you back for another fantastic stay! Warm Regards Arjun Kaggallu General Manager

Wow just

トリップアドバイザーの評価 4.0/5

Inspire18544828017 トリップアドバイザー認証口コミ

Nice comfortable stay with good service. Rooms are spacious. Reception was good and staff behaviour was really nice.Special thanks to Avirup and Roumita for good friendly behaviour. Room and bathroom maintenance was really great. Will love to stay again ..

Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for your wonderful review! We're thrilled to hear that you had a nice and comfortable stay with us and that you found our service to be good. Providing spacious rooms, excellent reception, and friendly staff behaviour are all top priorities for us, and we're delighted that Avirup, Roumita, and the rest of our team exceeded your expectations in this regard. It's fantastic to hear that you appreciated the maintenance of our rooms and bathrooms as well. We're glad that everything met your satisfaction. We can't wait to welcome you back for another enjoyable stay! Warm Regards Arjun Kaggallu General Manager

Excellent short stay

トリップアドバイザーの評価 5.0/5

sushmak2016 ファミリー - トリップアドバイザー認証口コミ

Excellent short stay .. Miss Pallavi helped us check in very smoothly though there were marriages going on in the hotel premises … we did not face any trouble . Cannot comment on food as we did not try but the overall experience was really nice .. can stay again

Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for your glowing review! We're thrilled to hear that you had an excellent short stay with us. It's fantastic to know that Miss Pallavi ensured your check-in process was smooth, despite the weddings taking place on the premises. We aim to provide seamless experiences for all our guests, and we're delighted that you didn't face any trouble during your stay. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm Regards Arjun Kaggallu General Manager

との提携 TripAdvisor

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