ソフィテル ハルビン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 26 件のレビュー

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ソフィテル ハルビン - Image 1
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ソフィテル ハルビン - Image 3
ソフィテル ハルビン - Image 4
68 Ganshui Road, Xiangfang District, 150090 哈爾浜, 中国

説明

ホテルのその他の情報

  • 州政府地区内万達広場と湘江公園に近接しています。

  • 中央大街、太陽島公園、聖ソフィア大教堂、タイガービーチまでは徒歩圏内です。

  • 各国料理、中国（北東部）料理、日本料理。

  • 心地良い Sofitel MyBed ですてきな夢を。

  • 心地良いソフィテルの MyBed ですてきな夢を。

当ホテルの客室

ホテル所在地

ソフィテル ハルビン

68 Ganshui Road, Xiangfang District
150090 哈爾浜
中国

GPS:45.740552, 126.678908

電話番号
ファックス +86 451 8233 1818

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  26 件のレビュー

トリップアドバイザーの評価  5.0/5  1,887 件のレビュー

よかったです。

お客さまの声 4.0/5

匿名 ビジネス - 確認済みレビュー すべて

早朝出発する際のお弁当の内容を充実して欲しい。

賓客こんにちは、尊敬します。 哈爾濱索菲特酒店をご選択いただき、ありがとうございます。ご滞在中、すべて順調にいきます。雅高グループの高級ブランドとしての索菲特は、フランス式の生活要素を地元の特色に取り入れて、ここで独特な体験をお楽しみいただけます。再びあなたの信頼に感謝して、あなたの旅を楽しみます! ゲスト・エクスペリエンス・マネージャーです リサ・ヤン ソフィテル・ハービンです

Nice.

トリップアドバイザーの評価 5.0/5

A8241NHkimh Friends getaway - トリップアドバイザー認証口コミ

Thanks to Wang Ying, director of the housekeeping department, for her warm service and timely cleaning of the room.The room is very comfortable to live in and feels like home. Very happy trip to Harbin.

Bonjour guest， We very much appreciate your comments regarding your stay at the Sofitel Harbin. I am Lisa guest experience manager，It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm Welcome in Harbin in Winter

トリップアドバイザーの評価 5.0/5

R1218AFpetera ファミリー - トリップアドバイザー認証口コミ

We spent Xmas in Sofitel Harbin and had a fabulous break. Everything was great, from the hotel limo pick-up at the airport, to the welcome on arrival, our terrific room, the hospitality in the Club Lounge, the breakfast and the joyful Xmas Dinner, complete with Santa wearing a protective mask. Everyone knows that Harbin in the winter is really cold, but the warmth of the welcoming staff could not have been better. To name staff is difficult because I can't remember all of the names, but among them special thanks to Lydia who generally looked after us, Sybil in the Club Lounge, Guilio at breakfast and the driver who drove the airport limo as well as the bus to the Ice Festival. There's a terrific park opposite the hotel that was covered in fresh snow throughout our stay and which has an excellent walking track as well as lots of family activity playing in the snow. The Ice Festival was sensational, and a fast train day trip to the snow resort of Yabuli was also memorable. Top marks to the hotel, the staff and to the sights of Harbin. Our 2020 Xmas was one to remember.

Dear guest, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Guest Experience Manager Sofitel Harbin gem@sofitelharbin.com

Perhaps a 4 Star

トリップアドバイザーの評価 3.0/5

Kelvin G ファミリー - トリップアドバイザー認証口コミ

Had recently been to the Xian Sofitel so had expected something similar but sadly not. Overall suited what we need and first impression was great with Santa greeting us at the entrance. Rooms were nice although we'd booked 2 rooms as we were a family of 5 but one room stunk of smoke so we had to move. Thankfully they acted reasonably quickly. Breakfast was solid without being delightful pretty standard fare dominated by Chinese cuisine. Might go back if I was in Harbin next time.

Bonjour guest, Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Guest Experience Manager Sofitel Harbin gem@sofitelharbin.com

Dr

トリップアドバイザーの評価 3.0/5

C8735IBlucaf ファミリー - トリップアドバイザー認証口コミ

I have found a bit strange that the VIP lounge closes at 8 pm at night. The offered drink at the lobby bar is only coffee or soft drink. After long negotiation, we managed to have two glasses of wine. When I asked for some ice (warm wine) the attendant told rat the bar was closing at 9 pm. It was 9.09 ... I think such a level of hotel, with many international customers coming for the ice festival, should consider to have a more user-friendly service ... By the way... we have a platinum membership ... PS. The arrival at the airport was also difficult. Taxi drivers did not want to take us to the hotel. We had to negotiate with people not really willing to talk to us ...

Bonjour, Thank you so much for your suggestion, and we apology for your inconbenience. The hotel management take a action immediately, now our Glam Bar opening time change to 9:00-23:00, I hope that we have a chance to meeting you agian. Best Regard Lisa Guest Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 381 件のレビュー 8.7/10 朝食
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