ノボテル イスタンブール ゼイティンブルヌ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 615 件のレビュー

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説明

ホテルのその他の情報

  • アタテュルク国際空港、市街中心地に近接

  • 無料 WiFi

  • 多目的ミーティングルーム

  • フィットネスとマッサージ施設、屋外プール(季節限定)

  • 屋内外から選択できる、思い出に残るウェディングとイベント施設

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ホテル所在地

ノボテル イスタンブール ゼイティンブルヌ

Kazlicesme Mah. Kennedy Cad., No:56 Zeytinburnu
34025 イスタンブール
トルコ

GPS:40.982323, 28.907493

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

Nefais

Nefaisは、トルコを形成している7つ地域それぞれのユニークな味をお客さまのテーブルにお届けします。食文化と地元の伝統や習慣を融合し、国際的な味を現代風にアレンジすることが欠かせません。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  615 件のレビュー

トリップアドバイザーの評価  4.0/5  955 件のレビュー

2023エクセレンス認証

First experience not good.

トリップアドバイザーの評価 1.0/5

simonrY402NA トリップアドバイザー認証口コミ

Difficult questions at reception that is of a private matter. Two men checking into one room seems to be an issue with the reception staff. Whilst I respect the views of ever country I visit. In return hotels do the same for international visitors.

Dear Simon, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We sadly understand from your comment that your accommodation has not met your expectations during your stay. We assure you we are going to share the issues you have mentioned in your comment at first with the related departments then with all our team members and make all the necessary betterment. We ensure that there are no errors by confirming the reservation standard of each guest at check-in, and we learn from the guests about the changes they cannot make during the reservation and apply them at check-in. We believe, your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very objective thoughts with us. We are going to be more than happy to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future and receive your up-to-date comments about our hotel. Sincerely, Hotel Management

As for a non-smoking room

トリップアドバイザーの評価 3.0/5

CoisDeZweed トリップアドバイザー認証口コミ

The room was spacious, the bathroom was quite an ensuite one with doors between de bed and the bathroom, there was a separated toilet, a closet, complementary water. This was all ok. But I got a smoking-room... so it really smelled nasty inside. There is a carpet on the floor and a couch which all attracted the smoke of the previous guests. The room could only open for a small bit so letting fresh air in was a disaster. The breakfast saved the stay in this hotel, to be honest. Very good, a lot of choices.

Dear CoisDeZweed, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. All our receptionists welcome our guests sincerely. We sadly understand from your comment that your accommodation has not met your expectations during your stay. We assure you we are going to share the issues you have mentioned in your comment at first with the related departments then with all our team members and make all the necessary betterment. We believe, your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very objective thoughts with us. We are going to be more than happy to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future and receive your up-to-date comments about our hotel. Sincerely, Hotel Management

My stay at Novotel Istanbul Zetunburnu

トリップアドバイザーの評価 5.0/5

AbdullahiA57 ビジネス - トリップアドバイザー認証口コミ

I arrived Novotel Istanbul Zetunburni in the early hours of Wednesday, the 13th of December 2023. I was checked into my room almost immediately. Breakfast and all other services were great. The hotel is always clean with good staff. Everyone is ready to assist you at all times too.

Dear AbdullahiA57, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Luxurious stay with impeccable service and amenities, ensuring a memorable experience

トリップアドバイザーの評価 5.0/5

GoPlaces28791779347 ビジネス - トリップアドバイザー認証口コミ

"I thoroughly enjoyed my stay, appreciating the comfort and warmth provided. Many thanks for the excellent hospitality—I certainly plan to revisit, particularly for future business trips. Special gratitude extends to Mr. Sencan Erdem for his friendly and helpful demeanor.

Dear GoPlaces28791779341, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear your overall accommodation has met your expectations and you have enjoyed our services. We assure you we are going to share your kind comment with all our team members and it is going to serve as an encouragement for us to diversify and advance our current services. Once again we thank you for sparing your precious time and sharing your very kind thoughts with us and the other travelers! It is going to be a great pleasure to welcome you again at Novotel Istanbul Zeytinburnu, your second home in Istanbul, in the nearest future! Sincerely, Hotel Management

Worst and Disastrous Stay in Istanbul

トリップアドバイザーの評価 1.0/5

saranpals2021 トリップアドバイザー認証口コミ

I stayed there for 2 nights and the worst ever stay in my Istanbul trip, hotel rooms are outdated, they don't value the Loyalty guest. Being Accor gold member no such differentiation was seen , the staff members are rude and arrogant. They don't know how to connect with customers with a smiling face, for what so ever request you will go, they will just do the formalities and basic duties. After a thorough feedback given to the Accor team on the poor and below par stay, the manager is still backing is useless and in efficient team and blames the customer that we guests are wrong and everyone else working in the hotel is right. BEWARE to book a stay at this useless property where the management and employees are synced up to support each other rather than supporting the guests. I will make sure to write a detailed email to the Accor Higher Management about the dirty politics they play in this hotel.

Dear Singh, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We sadly understand from your comment that your accommodation has not met your expectations during your stay. We thank you again for sparing your precious time and sharing your very objective thoughts with us. Sincerely, Hotel Management

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 418 件のレビュー 8.5/10 ロケーション
  • 606 件のレビュー 6.9/10 客室
  • 967 件のレビュー 9/10 サービス
  • 10 件のレビュー 7.7/10 インターネット
  • 331 件のレビュー 8.2/10 清潔さ
  • 280 件のレビュー 8.9/10 朝食
  • 29 件のレビュー 9.2/10 バー&飲料

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