メルキュールホテルデュッセルドルフシティセンター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,650 件のレビュー

メルキュールホテルデュッセルドルフシティセンター - Image 1
メルキュールホテルデュッセルドルフシティセンター - Image 2
メルキュールホテルデュッセルドルフシティセンター - Image 3
メルキュールホテルデュッセルドルフシティセンター - Image 4

説明

ホテルのその他の情報

  • デュッセルドルフの中心部に位置する、4つ星ホテルです。

  • 高速Wi-Fiをご利用いただける、快適なご滞在

  • ホテルの全域でエアコンを完備

  • ホテル専用の地下駐車場に直接アクセスできます

  • 自然光とプロフェッショナルな設備を備えた、魅力的なミーティングルーム

当ホテルの客室

ホテル所在地

メルキュールホテルデュッセルドルフシティセンター

Am Stresemannplatz 1
40210 デュッセルドルフ
ドイツ

GPS:51.21939, 6.787725

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

QUATRE SAISON

Enjoy culinary delights at the Quatre Saison restaurant with a selection of international delicacies and regional specialties. Opening hours, Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,650 件のレビュー

トリップアドバイザーの評価  3.5/5  1,186 件のレビュー

親切

お客さまの声 5.0/5

な. カップル - 確認済みレビュー すべて

事前のこちらのリクエストにも対応していただきありがたかった。

Dear Mr. W., Thank you for staying with us at Mercure Hotel Düsseldorf City Center and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

Mercure Düsseldorf City Center

トリップアドバイザーの評価 3.0/5

909uwer トリップアドバイザー認証口コミ

Friendly staff, good breakfast, rooms (saw three of them) all run down, ( hair dryer faulty, bathroom appliances faulty, rain gutter damaged which gives a huge noise when raining day or night) however biggest issue is the security system in hotel, two of my daughter in law‘s handbags and my son‘s laptop were stolen. Police were called however it won’t be successful as the Management has no idea who went into the room because there are no security cameras in the hallway which let’s us believe the crime was done by the cleaner and we won’t change our opinion unless the management has proof otherwise. All in all, we won’t come back.

Dear 909uwer, Thank you for your visit and your positive remarks on the breakfast and the staff. Regarding the case described, I would like to point out that the police investigation is currently underway and we are therefore unable to say anything. However, it is very important for me to clarify that there has not been such an incident with us yet. Yours sincerely, Sven Schlüter, General Manager

Great Location and a very friendly staff

トリップアドバイザーの評価 5.0/5

VanessaNartey3002 トリップアドバイザー認証口コミ

I stayed at the Hotel for 2 nights and I really liked the location. It was really close to the attractions . The good part was the room, a lot of space for one person and it was nice and cosy. However, I must say that the receptionist Farzaneh was really welcoming and really kind and she definitely made my experience great.

好立地,スタッフがとても親切

お客さまの声 4.0/5

バ. 一人 - 確認済みレビュー すべて

3泊した部屋は建物裏手で部屋が暗いのが残念でした。連泊するゲストには、なるべく希望に沿った部屋を提供してもらえたら、と希望します。

Dear Mr. H., I am very pleased that you took the time to review your visit with us at Mercure Hotel Düsseldorf City Center. Thank you for your positive review, the nice remarks on the staff, and also for your critique and suggestions on improvement regarding the room. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

良い立地です

お客さまの声 3.5/5

Hiroki ビジネス - 確認済みレビュー すべて

駅に近く、近くにスーパーや飲食店があるので快適に滞在できました。 部屋のドアの開閉が硬いため、改善されるとより良いと思いました。

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Düsseldorf City Center. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 818 件のレビュー 9/10 ロケーション
  • 1,310 件のレビュー 5.3/10 客室
  • 1,019 件のレビュー 8.7/10 サービス
  • 35 件のレビュー 8/10 インターネット
  • 647 件のレビュー 5.4/10 快適さ
  • 574 件のレビュー 8.3/10 朝食
  • 498 件のレビュー 5/10 清潔さ
  • 350 件のレビュー 3.6/10 雰囲気

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