プルマンケルン

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,066 件のレビュー

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Helenenstrasse 14, 50667 ケルン, ドイツ

説明

ホテルのその他の情報

  • All the advantages of beingin the centre of the city

  • ケルン大聖堂を訪れましょう。または、お部屋からのその眺めをお楽しみください

  • ケルンのスカイラインを一望できるバー「LAB12」

  • ホテル プルマン ケルンは、VDR認定を受けた環境に優しいホテルです。

  • 1000 名様まで対応可能なスペース

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ホテル所在地

プルマンケルン

Helenenstrasse 14
50667 ケルン
ドイツ

GPS:50.93987, 6.945437

電話番号
ファックス +49 221 2751301

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,066 件のレビュー

トリップアドバイザーの評価  4.5/5  2,360 件のレビュー

A tropical swamp in the middle of Cologne

トリップアドバイザーの評価 2.0/5

Jason C トリップアドバイザー認証口コミ

We stayed in the hotel for six nights, as a couple on a romantic break. Even if that isn't the demographic focus of the Pullman, I can't imagine it being a lot better for anybody else. The room itself was spacious enough, albeit with a lack of any drawers for storage and average soundproofing. The bathroom was where we had the real problems. Peeling wallpaper, stains above the shower-head, loose shower flagstones with water trapped beneath, leaking tap (and not from where you'd think)... The biggest problem, though, was the heating. There appeared to be underfloor heating that raged out of control throughout our stay, and reception said they couldn't change it. This was not what we needed when we arrived in 25ºC heat. What's more, the bathroom door didn't close properly (being more a folding screen sort of deal), so we couldn't keep the heat in. We were too warm every night, even when the temperature outside dropped. Coupled with a foul smell that came and went, it's fair to say that the bathroom wasn't liveable at all. We signed up for half-board, meaning we aimed to dine at the hotel's restaurant (Brasserie E.L.F.) almost every night. We abandoned this plan: the menu was restrictive in some areas (e.g. one dessert choice), and outside the seasonal menu what we had felt like decent but overpriced pub food. The menu did mysteriously double in size halfway through our stay, but by then we'd made other plans. Breakfast was much better, with a broad spread of options - we particularly liked the waffles. The hotel makes a big deal of its rooftop bar. It's fine. To its credit the Pullman is very well-placed, with almost everything you could want to do in Cologne (and the main station) in walking distance. The staff were very helpful whenever we needed them, and the cleaning staff come at almost any time of the day when signed for. Maybe we just had an unfortunate experience here. Or maybe the other reviews using the word 'tired' were being kind. Or maybe business travellers have a better time. As it is, I'm very wary about trying a Pullman hotel again, in any capacity.

Dear JasonC900, thank you for choosing the Pullman hotel for your stay in Cologne. We are very sorry that your stay with us did not meet your expectations at all, especially concerning the bathroom and the menu at our brasserie e.l.f. Of course we will discuss your mentioned facts within the management team to offer a better service for the future. So much more we are very happy to receive your compliments to our staff and of course we will share your feedback with the entire team. Best regards to London Your Pullman Cologne

Old but nice 5 star vibe in the heart of Cologne

トリップアドバイザーの評価 4.0/5

LebaneseCreole Couples - トリップアドバイザー認証口コミ

Great location in the center of Cologne with a trendy bar. Room service was great we thoroughly enjoyed the breakfast option! Only qualm was that the rooms felt and looked somewhat outdated but it doesn't change from the 5 star service. Definitely recommend

Dear LebaneseCreole, thank you so much for your stay with us and for taking the time to leave a positive rating on Tripadvisor. We appreciate your compliments regarding the bar, the roomservice and the breakfast very much and look forward to welcoming you back. Best regards, your Pullman Cologne team

NO A/C

トリップアドバイザーの評価 1.0/5

Isaac L ビジネス - トリップアドバイザー認証口コミ

Visited this property April 11th thru April 14th 2024. Right at this time of the year, the weather gets warmer and the hotel does not have the A/C working. They gave me an odd excuse saying that the city of Cologne needed to give them permission to turn on the chiller. We had to sleep with the windows open on a noisy street and exposed to sunlight early in the morning.

Comfortable stay in Cologne

トリップアドバイザーの評価 5.0/5

ottawaheather35 トリップアドバイザー認証口コミ

Fantastic hotel in Cologne. The rooms are massive, with very comfortable beds and pillows, and our room had a view of the Cathedral. Easy to get to by transit and easy to walk to the Central station. The mini bar was stocked with beer, water, sparkling wine and juice. The breakfast was plentiful and had lots of options to choose from. While this is more of a business hotel and not as charming as others closer to the Cathedral, we enjoyed the space of the large room after staying in smaller rooms during our trip.

Dear ottawaheather35, thank you so much for choosing our hotel for your stay in Cologne and for taking the time to review on Tripadvisor. It is a pleasure to receive your compliments and of course we will share them within the team. We look forward to welcoming you back and send our best regards to Ottowa Your Pullman Cologne team

また泊まります！

お客さまの声 5.0/5

Ochi 一人 - 確認済みレビュー すべて

設備もサービスも素晴らしく、とても満足しています。部屋は広く、エアコンもしっかり効いて、暖かく過ごせました。備品にスリッパや電気ポット、コーヒーマシンまであり、サービスが行き届いていました。朝食もとても美味しかったです。次回もまたプルマンケルンに泊まります！

Dear Ms O., it´s a pleasure to receive your positive rating and your compliments. Thank you very much for your stay with us and for taking the time to review! We look forward to welcoming you back and send our best regards from Cologne Sonja Pohl Human Resources & Training Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,050 件のレビュー 8.9/10 ロケーション
  • 1,781 件のレビュー 7.7/10 客室
  • 1,434 件のレビュー 8.5/10 サービス
  • 24 件のレビュー 7.6/10 インターネット
  • 941 件のレビュー 8/10 朝食
  • 761 件のレビュー 7.7/10 快適さ
  • 571 件のレビュー 6.8/10 清潔さ
  • 395 件のレビュー 6.3/10 雰囲気

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。